future of education through octalysis gamification

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A Framework for Gamified Education

For: University of Agder By: Yu-kai Chou

Guild Leader: Yu-kai Chou

Early Pioneer of Gamification for 10 years

Parter at the Enterprise Gamification Consultancy

Original creator of the Octalysis Framework

Regular Keynote Speaker/Lecturer at Stanford University, TEDx, Accenture, SxSW, Google, etc.

Rated a #1 Gamification Guru in the world by UK-Based Leaderboarded

Humans have an innate desire to learn

Learning is one of our most fundamental activities

Things become boring when there is nothing more to learn

However….

Current school and education systems break that desire to learn

When you ask kids, “What’s work?”

When you ask kids, “What’s work?”

They will say, “School! Homework!”

When you ask kids, “What’s play?”

When you ask kids, “What’s play?”

They will say, “Games!!!!!!!!!”

Students like to do the bare minimum to achieve acceptable score

Many students only reach out for help when they feel like they are failing.

Humans don’t like to read through long texts or sit through long lectures

We learn by doing. Trial and error.

We learn by watching others go through it.

We learn through stories

Unfortunately, the things we need to learn became more complex and more abstract, but

technology and medium of technology could not catch up to it for the past centuries.

Games?

Games?

Entertainment Software Association (2012)

Games?

Entertainment Software Association (2012)

Average Gamer: 35 Years Old 68% Gamers Over 18 Year Old

47% Gamers are Women More Adult Women than Under 18 Male

Source: Entertainment Software Association (2012)

The MagicKids nowadays have bad work ethics?

No Discipline?

The MagicWaking up behind parents’ back 3AM in the

morning to level up = AMAZING work ethics

The MagicIn Role-Playing Games (RPG), Leveling up often

involves killing the same monsters in the same stage over and over again for hours or weeks

The MagicGamers call this “grinding.”

It’s Fun & Addicting.

The MagicIn the real world, this is called Grunt

Work. It’s Boring & Torturous.

The MagicIf games can get kids to voluntarily do hours of secret grunt work, it can get anyone engaged to

anything

The Magic

If it is well designed

The Magic

If it is well designed

“Human-Focused Design”• As opposed to “Function Focused Design”

• System that is designed to optimize for the motivations and feelings of the human inside

• ...instead of assuming the people within are robots that will complete the task

vs

“Human-Focused Design”• Gaming industry = first to master Human-Focused Design

• Games have spent decades/centuries mastering how to engage people without a mandated purpose

• Now we are learning from games, hence “Gamification”

vs

Kids who play Card Games like Magic the Gathering need to remember a ton of information

…more information than the periodic table

Motivation > Intelligence

How do we build motivation?

What is Gamification?

Game Elements Non-Game (Boring) Context

Global MovementGartner predicts 70% of Fortune 500 will use

Gamification by 2014

Except...Gartner also predicts 80% of the gamified apps

will fail due to bad design

Agencies and individuals claim to be experts at whatever is the new “Buzzword”

The Cause

The CauseEveryone focuses on PBLs (Points, Badges &

Leaderboards)

Points

Badges

Leaderboards

The CauseSimilar to “Social Media Marketing” 4 years ago

The CauseSimilar to “Social Media Marketing” 4 years ago

Real SMM is not simply creating a Twitter Profile and Facebook Page

The CauseBeginning with “game mechanics” instead of

the Core Drives

Bad Game Designer

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

+ + + = ????

Bad Game Designer

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

+ + + = ????

++

+ +

Bad Game Designer

+ + + = ????

A game can have all the right “game elements” but still be stupid/boring.

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

++

+ +

Bad Game Designer

+ + + = ????

In fact, ALL games have “game elements” but most games suck and are boring.

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

++

+ +

Bad Game Designer

+ + + = ????

It’s naive to think that once you plug game mechanics into your company, it will be successful

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

++

+ +

Bad Game Designer

+ + + = ????

Only a few well-designed games achieve the status of Winning & Addicting

We need swords...where can they go? Oh yes, monsters. Of course! We need cows! And friends that can fertilize crops!

++

+ +

Good Game DesignerHow do I want my users to...

Good Game DesignerHow do I want my users to FEEL?

Inspired? Proud? Scared?

Good Game Designer

Hmm, Okay. What game elements do I need in order to accomplish that goal?

? ? ? ?

How do I want my users to FEEL? Inspired? Proud? Scared?

Good Gamification !

does not start with Game Elements

!

but starts with our Core Drives

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

-Narrative-Elitism -Humanity Hero -Higher Meaning

-Beginners Luck -Free Lunch -Destiny Child -CoCreator

-Points-Badges (Achievement Symbols) -Fixed Action Rewards-Leaderboard-Progress Bar -Quest Lists -Win Prize -High-Five -Crowning -LevelUp Symphony -Aura Effect -Step-by-Step Tutorial -Boss Fights

-Milestone Unlock -Evergreen Mechanics -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills-Voluntary Autonomy -Choice Perception

-Virtual Goods -Build from Scratch -Collection Set -Avatar-Earned Lunch -Learning Curve -Protection -Recruitment -Monitoring

-Bragging -Water Cooler -Thank-You Economy -Mentorship -Social Prod

-Friending -Social Treasure/Gifting -SeeSaw Bump -Group Quest -Touting

-Appointment Dynamics -Fixed Intervals -Dangling -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats

-Glowing Choice -MiniQuests-Visual Storytelling -Easter Eggs -Random Rewards -Obvious Wonder -Rolling Rewards -Mischief -Sudden Rewards -Oracle Effect

-Sunk-Cost Tragedy -Progress Loss -FOMO -Evanescence Opportunity

-Status Quo Sloth -Scarlet Letter -Visual Grave -Weep Tune

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Octalysis

Meaning

Epic Meaning & Calling

Octalysis

Accomplishment

Development & Accomplishment

Octalysis

Empowerment

Empowerment of Creativity & Feedback

Octalysis

Ow

nership

Ownership & Possession

Octalysis

Soci

al In

fluen

ce

Social Influence & Relatedness

OctalysisScarcity

Scarcity & Impatience

OctalysisUnpredictability

Unpredictability & Curiosity

OctalysisUnpredictability

Unpredictability & Curiosity

Skinner Box

Octalysis

Avoidance

Loss & Avoidance

Right Brain

Left Brain

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Right Brain

Left Brain

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Extrinsic (tendency) Intrinsic (tendency)

White Hat Gamification

Black Hat Gamification

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

White Hat Gamification

Black Hat Gamification

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Zynga figured out how to do a lot of Black Hat techniques, which led to great engagement and monetization metrics for each user. But in the long run, users leave when they CAN

because they don’t feel like they are in control over themselves.

Self-Submission to Black Hat Gamification

Just because it’s called Black Hat doesn’t mean it’s necessarily bad

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

-Narrative-Elitism -Humanity Hero -Higher Meaning

-Beginners Luck -Free Lunch -Destiny Child -CoCreator

-Points-Badges (Achievement Symbols) -Fixed Action Rewards-Leaderboard-Progress Bar -Quest Lists -Win Prize -High-Five -Crowning -LevelUp Symphony -Aura Effect -Step-by-Step Tutorial -Boss Fights

-Milestone Unlock -Evergreen Mechanics -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills-Voluntary Autonomy -Choice Perception

-Virtual Goods -Build from Scratch -Collection Set -Avatar-Earned Lunch -Learning Curve -Protection -Recruitment -Monitoring

-Bragging -Water Cooler -Thank-You Economy -Mentorship -Social Prod

-Friending -Social Treasure/Gifting -SeeSaw Bump -Group Quest -Touting

-Appointment Dynamics -Fixed Intervals -Dangling -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats

-Glowing Choice -MiniQuests-Visual Storytelling -Easter Eggs -Random Rewards -Obvious Wonder -Rolling Rewards -Mischief -Sudden Rewards -Oracle Effect

-Sunk-Cost Tragedy -Progress Loss -FOMO -Evanescence Opportunity

-Status Quo Sloth -Scarlet Letter -Visual Grave -Weep Tune

-Sharing whatever you want -TONS of Facebook games-Instant feedback of friends “liking”

-Friend Invites -Conformity -Social Prod -Social Treasure Group Quests -Touting -Envy

-Completed Profile -More friends -Increased likes and comments -Aura Effect

-Build from Scratch -Photos/Profiles -Friends -Memories -Protection -Recruitment -Earned lunch -Monitoring

-Inner Circles Note: (Early Facebook has HIGH scarcity score with certain universities only)

-Glowing Choice -MiniQuests-Refreshing Content -Suspense

-Scarlet Letter -Sunk Cost Tragedy

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Octalysis Score: 448

-Elitism -Staying in touch with friends -Stalking

Social Influence

Octalysis

-No higher meaning besides being a farmer

-Allows the ability to “paint” with your farm

-Leaderboard-Group Farming-Free Social Gifts -Neighbors

-Farm getting Bigger & Better -Difficult badges for sorts of crops-Reward Loops

-Ownership of Farm -Virtual Goods

-Appointment Dynamics-Milestone Unlock -Real-money Only Crops-Free Social Gifts-Season-based Gifts

-Waiting for what’s next in the game

-Avoid plants withering -Avoid losing opportunities -Avoid Sunk-Cost Tragedy

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Octalysis Score: 414

Octalysis

-Saving the world of “Sanctuary”-Diablo II Legacy -Help others

-Massive Skill Combinations-Different challenges each stage

-Multiplayer Game -Friend gear and hours-Mentoring

-Leveling Up -Plot line -4 Difficulties -Skills -Gear

-Characters-Items -Auction House

-Item Drops-Skill Sets

-Storyline -Item Drops-Randomized Maps-Randomized Elites -Repetitive Plot

-Item Durability -Bottleneck -Avoid Sunk-Cost Tragedy

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Octaylsis Score: 284

-Microblogging Wave -Character Limit -Witty/valuable content

-Friends on Twitter -Followers-Responses -Companionship-Thank You Economy

-Follower Gain -Retweets -Responses -Unique Information

-Followers -Information

-Fail Whale -Character Limit -Follower Count

-Interesting Tweets-Surprising content -Will someone respond?-Quick news

-Friend Loss

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Octalysis Score: 267

-Helping a weird monster solve problems

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Constantly looking for better combos and planning boosters

“Sweet” “Delicious!” Level tracks and “Boss Stages” 1-3 Stars Defeating Chocolate

Quest to accumulate more points and boosters

Social Treasure - Lives See friend progress

Always waiting for the right gems Seeing levels ahead Countdown timer/moves Balancing Owl Gems

Unpredictable Gems Random Combos

Avoiding Loss Fear of the chocolate encroaching candy

Octalysis Score: 432

“You need a LinkedIn Account” Finding that dream job you are passionate about

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Better ways to “dress up” your profile and build reputation in communities.

Progress Bar “X People saw your profile” Recommendations Endorsements

Your life. Your Job. Accumulating more contacts.

Social Treasure - Recommendations Social Prodding - Endorsements X People saw my profile

Want to see her profile? Upgrade to Premium! Want to connect? Upgrade to Premium!

Are recruiters Googling my name and seeing my profile? How many people view my profile?

Avoiding Loss of Career Avoiding Bad Reputation

Octalysis Score: 294

Discovery Onboarding Scaffolding Endgame

Design for All 4 PhasesLevel 2 Octalysis

Discovery Onboarding Scaffolding Endgame

Design for All 4 PhasesLevel 2 Octalysis

Discovery Onboarding Scaffolding Endgame

Ach

ieve

rsEx

plor

ers

Soci

aliz

ers

Kill

ers

Discovery Onboarding Scaffolding Endgame

Ach

ieve

rsEx

plor

ers

Soci

aliz

ers

Kill

ers

1) Epic Meaning & CallingPart of something bigger than yourself

Elitism

Elitism

People see themselves as “Apple People” and will do whatever Apple People “should” do. They will do it until they feel that Apple is no longer a vision worth believing

in (think 1984 ad: not about specs but on ideals)

PainSquad

Translating the Web = Higher Meaning

2) Development & AccomplishmentFeeling Progress and Achievement

When you buy something on eBay, you didn’t just buy something - you WON!! Maybe you overpaid, but at least you beat those 10 other bastards that were bidding against you

Most people forget that another one of Twitter’s innovations is the one-way follow. Because it is one-way, it feels like more of an accomplishment when people follow you (and you don’t follow

back).

Code Spells

3) Empowerment of Creativity & FeedbackThe creator inside of us

Piano Staircase: 66% more people used staircase

Piano Staircase: 66% more people used staircase

Users will use the stairs more if they can use their creativity to create music and

hear immediate feedback

FoldIt

15 Year Problem Solved in 10 Days!

4) Ownership & PossessionThe more you have, the more you want

Customizing Your AvatarMakes you feel more ownership over it as your own identity

Mcdonald’s Monopoly Game

It feels very awkward when you only have 2 or 3 of the four-season deers, so players

would do a lot to complete their collection instead of waiting for another 36 months for

the right season

DragonBox

5) Social Influence & RelatednessWhat others think can kill you

Game Technique #22: Group Quests

Game Technique #22: Group Quests

Group Quests have been in games for a long time (think guilds in WoW), but it was only adopted into companies like Groupon and

Kickstarter in recent years

Mentorship

Mentorship

Because I was assigned a mentor, who gave me a bunch of free stuff and invested his

time to help me level, I felt bad quitting the game so stayed on for much longer

6) Scarcity & ImpatienceThe Grass On The Other Side

6) Scarcity & ImpatienceThe Grass On The Other Side

Mozzy

6) Scarcity & ImpatienceThe Grass On The Other Side

Laurelix

7) Unpredictability & CuriosityWhat kills the cat

Monday, October 14, 13

The Boy Is the Toy

Monday, October 14, 13

8) Loss & AvoidanceThe threat is stronger than the execution

©2011-2013 Mario Herger. All rights reserved. www.enterprise-gamification.com | www.gamificationcommunity.com !124

Gamification – Zombies Run!

Speed Camera Lottery

Speed Camera Lottery

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Influence

Relatedness

Autonomy

Competence

Motivation for School

How do we get people to care about what they are learning??

Game

Industry

Role Stats

Occupation Talents

Skills

Abilities

Alliance Quests

Network Achievements

6 Steps to Find Your Calling

Pick Your Game

vs

vs

Pick Your Game

Based on your passions

Determine Your Role

Determine Your Role

Based on your interests and skills

Access your Initial Stats

What are your innate talents?

Access your Initial Stats

What do you do better than everyone else in this world?

Access your Initial Stats

Don’t be an Axeman if your strengths lie in magic

Associative Thinking

You

Your Talent Triangle

Leadership Empowerment

Emotional Sensitivity Creativity

Empathy Building Trust

Optimism Systems Creation

Gem Spotting

Adaptation

Strategy Analytical Skills

Learn-Use Conversion

Interpersonal Speaking

Group Speaking Events Memory

Build your Skill Sets

Build your Skill Sets

Plan out your ideal skill combo

Coaching

You

Skill Triangle-Now

Networking Leadership

English/Mandarin Innovation

Gamification Social Media

Branding Project Management

Excel

Pitching

Finance Sustainability

Analytics

Recruitment

Virtual Worlds Photoshop

Octalysis Gamification

You

Game Dynamics

Presentation

SEO

Trustful Persuasion

Entrepreneurship

Social Media

English/Chinese/Spanish

Innovation

AnalyticsKeynote

Skill Triangle-Final

Behavioral EconomicsMotivational Psychology

NeurobiologyTechnology Implementations

Business Systems

Leadership

Find Allies

Find Allies

Find people with the same passion and Complementary Skills

Find Allies

Find people who are much higher level than you are

Find Allies

Help lower level people level up

Complete Quests

Complete Quests

Find small quests that help you beat the final mission

Complete Quests

Level up and grow with teammates

Beat the Game

Beat the Game

Fulfill your life with meaning

Beat the Game

Retire or find new games to master

The Future of Education

-Narrative-Elitism -Humanity Hero

-Beginners Luck -Free Lunch -Chosen One

-Points-Badges-Fixed Action Rewards-Leaderboard-Progress Bar -Quest Lists -Win Prize -High-Five -Crowning -LevelUp Symphony -Aura Effect -Juicy Feedback -Boss Fights

-Milestone Unlock -General’s Carrot -Real-Time Control -Chain Combos -Instant feedback -Boosters -Blank Fills-Step-by-Step Tutorial

-Virtual Goods -Build from Scratch -Collection Set -Dangling-Earned Lunch -Learning Curve -Protection -Recruitment -Monitoring -Avatar

-Bragging -Must Marketing -Thank-You Economy -Mentorship -Social Prod

-Friend Invites -Social Treasure/Gifting -Envy -Group Quest -Touting

-Appointment Dynamics -Fixed Intervals -Prize Pacing -Options Pacing -Patient Feedback -Count Down -Throttles -Moats

-Glowing Choice -MiniQuest -Visual Storytelling -Easter Eggs -Random Rewards -Sudden Tips -Rolling Rewards -Mischief -Sudden Rewards -Suspense

Octalysis

Avoidance

Ownership

Empowerment

Meaning

Unpredictability

Accomplishment

Scarcity

Social Pressure

-Sunk-Cost Tragedy -Lost Progress -Guilting

-Grounded -Scarlet Letter -Visual Grave -Weep Tune

Mario  Herger Yu-­‐kai  Chou

Roman  RackwitzMarigo  Ra7opoulos

Companies  we  have  worked  with

Thank You. Truly.

Octalysis.com Enterprise-Gamification.com

yukai@yukaichou.com

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