future cities conference´13 / cristina queirós - "future life and services: what is actuality...

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Future Life and Services:

What is actuality living, and how to improve the quality of life

in the city

Cristina Queirós1,2, Mariana Kaiseler1,2 & António José Marques1,3

1 Psychosocial Rehabilitation Laboratory (FPCEUP / ESTSPIPP), Porto, Portugal2 Faculty of Psychology and Educational Sciences, Porto University, Portugal3 School of Allied Health Sciences, Porto Polytechnic Institute, Portugal

www. labrp.com

● Before the city of the present, a nostalgic return to the city of the pastwithin a pre-automobile age: re-pedestrianization of streets and banningthe car from the city core (Brill, 1989).

● Loss of public/neighbourhood life, removing citizen from the city.

● Different cities: affairs, commerce, pleasure and families (Brill, 1989).

● Spaces in the city (Francis, 1989): public or private spaces; users; the

control/appropriation of a public space; space or place (meaning, utility,

modification).

● Actual negative characteristics of the city actually: road traffic, garbage, air

pollution…

● Actual negative characteristics of the city actually: overcrowd, urban

isolation, crime…

● Which kind of city do we want to live (Censos 2011 – “big” urban areas)?

● How can “human factors” be studied in the city?

● Future Cities Project : Porto as a living lab to study citizen’s perceptions

about spaces and urban plans, fear of crime, stress, healthy living styles.

● The study of citizen’s perceptions about spaces: Environmental

Psychology (e.g. Nasar, 1988; Cave, 1998); environmental preferences

and aesthetics; stress, noise, perceptions of danger or care of the space.

● The study of citizen’s perceptions about spaces: rehabilitation of

buildings on Porto as an example of care.

● The study of citizen’s fear of crime: “broken windows” theory (Wilson &

Kelling, 1982), contagious effect of space degradation.

● The study of citizen’s fear of crime: hotspots of crime and criminal career

of the place (Sherman, 1989; London statistics on NIJ 2006),

Environmental Criminology (Brantingham & Brantingham, 1981).

The study of citizens’ fear of crime:

● Jeffery (1977): Crime Prevention trough Environmental Design (CPTED).

● Newman (1996): defensible spaces.

● The study of citizens’ fear of crime (e.g. Virginia city, 2000; PSP Aveiro 2012).

● Crime Prevention trough Environmental Design (CPTED)

● The study of citizens’ stress during driving: road rage problem.

● The study of stress and occupational stress (burnout): Freudenberger (1974)

Maslach (1976, 2011), emotional exhaustion, cynism, reduced professional

accomplishment, agressivity, suicide.

● The study of stress and occupational stress (burnout): job dissatisfaction, work-

family conflict, physical diseases, depression, absenteeism, low productivity.

● Actually, the opposite of burnout: job satisfaction and engagement (Schaufeli &

Baker, 2003) as a positive mental state of vigour, dedication to work, absorption

(Positive Occupational Health Psychology - Bakker, 2012).

● Present and future to ameliorate the human life in the city using technologies:

continuous assessment of stress to prevent burnout among several professions

(e.g. heart rate variability, cloud wit longitudinal data of stress), virtual reality to

train rescue professionals to deal with disasters and critical incidents, studying

movements or helping emotional recognition among persons with

schizophrenia or autism (improving communication skills, social inclusion).

● The study of drivers’ stress: FEUP projects (J. Barros) with taxi drivers and bus

drivers (partnership of FPCEUP); future evaluation with My Driving Droid

application (A. Aguiar).

● Other stress studies inside of the projects:

- VOCE (A. Aguiar, FEUP) – online classification of stress from live speech

with the goal of providing feedback cues to the speaker in real-time to

improve communication skills.

- VITAL JACKET (M. Coimbra, FCUP) – real time evaluation of heart rate

and stress among fire-fighters.

● Other stress studies (FPCEUP):

- SCOPE (M. Kaiseler, 2012 -…) – investigates stress and coping among police

officers (PSP and PM-Porto) using a longitudinal design and an interdisciplinary

approach.

- PhD of S. Rodrigues (2012 -…) - “Stress & Coping among police Officers,

interdisciplinary methods” with ambulatory assessment and electronic diaries.

- PhD of A. Leitão da Silva (2008-2012) – longitudinal stress study among officers of

Polícia Municipal do Porto.

- Master and PhD thesis (2005-…) about stress/burnout (transversal and quantitative

methods) among police officers, fire-fighters, teachers, nurses…

GPS

● (FPCEUP) Continuous assessment of

stress to prevent burnout among several

professions (using cloud with

longitudinal data of stress) and virtual

reality to train rescue professionals to

deal with disasters and critical incidents

(PhD S. Quintas and CISM “Critical

Incident Stress Managagement” courses

from ICISF – EUA).

● Virtual reality to train rescue professionals to deal with disasters and

critical incidentsADMS: Advanced Disaster Management Simulator

Code Orange Emergency Medical

Management Training for Mass

Catastrophe

● Emotional recognition of facial expression

among adult people with schizophrenia or

children with autism: LifeIsGame Project

(FCEUP, V.Orvalho) using real time

synthesis and automatic facial expression

analysis, and PhD T. Souto (FPCEUP) using

avatars within daily environments.

● Movement analysis in real time among patients with schizophrenia (ESTSP-IPP,

A.J. Marques & M.J Trigueiro, 2012).

● PING (Porto Interactive Neuroscience Group): PIC + LabRP, development

of studies about Virtual Reality and Social Cognition.

● PING: development of studies about Motor Rehabilitation

(Move2Improve Project) and fibromyalgia (Improve project submitted jan

2013 at FP7 call).

● PING: development of studies about Biofeedback and funcionality.

● Future cities: using technologies developed in Univ. Porto, try to improve the

quality of professional and personal life in the city.

● Healthy life style within safe and healthy environments: Porto.

cqueiros@fpce.up.pt

www.labrp.com www.fpce.up.pt

www. labrp.com