future cities conference´13 / cristina queirós - "future life and services: what is actuality...

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1 Future Life and Services: What is actuality living, and how to improve the quality of life in the city Cristina Queirós 1,2 , Mariana Kaiseler 1,2 & António José Marques 1,3 1 Psychosocial Rehabilitation Laboratory (FPCEUP / ESTSPIPP), Porto, Portugal 2 Faculty of Psychology and Educational Sciences, Porto University, Portugal 3 School of Allied Health Sciences, Porto Polytechnic Institute, Portugal www. labrp.com

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Page 1: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

1

Future Life and Services:

What is actuality living, and how to improve the quality of life

in the city

Cristina Queirós1,2, Mariana Kaiseler1,2 & António José Marques1,3

1 Psychosocial Rehabilitation Laboratory (FPCEUP / ESTSPIPP), Porto, Portugal2 Faculty of Psychology and Educational Sciences, Porto University, Portugal3 School of Allied Health Sciences, Porto Polytechnic Institute, Portugal

www. labrp.com

Page 2: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Before the city of the present, a nostalgic return to the city of the pastwithin a pre-automobile age: re-pedestrianization of streets and banningthe car from the city core (Brill, 1989).

Page 3: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Loss of public/neighbourhood life, removing citizen from the city.

● Different cities: affairs, commerce, pleasure and families (Brill, 1989).

Page 4: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Spaces in the city (Francis, 1989): public or private spaces; users; the

control/appropriation of a public space; space or place (meaning, utility,

modification).

Page 5: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Actual negative characteristics of the city actually: road traffic, garbage, air

pollution…

Page 6: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Actual negative characteristics of the city actually: overcrowd, urban

isolation, crime…

Page 7: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Which kind of city do we want to live (Censos 2011 – “big” urban areas)?

Page 8: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● How can “human factors” be studied in the city?

● Future Cities Project : Porto as a living lab to study citizen’s perceptions

about spaces and urban plans, fear of crime, stress, healthy living styles.

Page 9: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizen’s perceptions about spaces: Environmental

Psychology (e.g. Nasar, 1988; Cave, 1998); environmental preferences

and aesthetics; stress, noise, perceptions of danger or care of the space.

Page 10: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizen’s perceptions about spaces: rehabilitation of

buildings on Porto as an example of care.

Page 11: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizen’s fear of crime: “broken windows” theory (Wilson &

Kelling, 1982), contagious effect of space degradation.

Page 12: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizen’s fear of crime: hotspots of crime and criminal career

of the place (Sherman, 1989; London statistics on NIJ 2006),

Environmental Criminology (Brantingham & Brantingham, 1981).

Page 13: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

The study of citizens’ fear of crime:

● Jeffery (1977): Crime Prevention trough Environmental Design (CPTED).

● Newman (1996): defensible spaces.

Page 14: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizens’ fear of crime (e.g. Virginia city, 2000; PSP Aveiro 2012).

Page 15: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Crime Prevention trough Environmental Design (CPTED)

Page 16: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of citizens’ stress during driving: road rage problem.

Page 17: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of stress and occupational stress (burnout): Freudenberger (1974)

Maslach (1976, 2011), emotional exhaustion, cynism, reduced professional

accomplishment, agressivity, suicide.

Page 18: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● The study of stress and occupational stress (burnout): job dissatisfaction, work-

family conflict, physical diseases, depression, absenteeism, low productivity.

Page 19: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Actually, the opposite of burnout: job satisfaction and engagement (Schaufeli &

Baker, 2003) as a positive mental state of vigour, dedication to work, absorption

(Positive Occupational Health Psychology - Bakker, 2012).

Page 20: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Present and future to ameliorate the human life in the city using technologies:

continuous assessment of stress to prevent burnout among several professions

(e.g. heart rate variability, cloud wit longitudinal data of stress), virtual reality to

train rescue professionals to deal with disasters and critical incidents, studying

movements or helping emotional recognition among persons with

schizophrenia or autism (improving communication skills, social inclusion).

● The study of drivers’ stress: FEUP projects (J. Barros) with taxi drivers and bus

drivers (partnership of FPCEUP); future evaluation with My Driving Droid

application (A. Aguiar).

Page 21: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Other stress studies inside of the projects:

- VOCE (A. Aguiar, FEUP) – online classification of stress from live speech

with the goal of providing feedback cues to the speaker in real-time to

improve communication skills.

- VITAL JACKET (M. Coimbra, FCUP) – real time evaluation of heart rate

and stress among fire-fighters.

Page 22: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Other stress studies (FPCEUP):

- SCOPE (M. Kaiseler, 2012 -…) – investigates stress and coping among police

officers (PSP and PM-Porto) using a longitudinal design and an interdisciplinary

approach.

- PhD of S. Rodrigues (2012 -…) - “Stress & Coping among police Officers,

interdisciplinary methods” with ambulatory assessment and electronic diaries.

- PhD of A. Leitão da Silva (2008-2012) – longitudinal stress study among officers of

Polícia Municipal do Porto.

- Master and PhD thesis (2005-…) about stress/burnout (transversal and quantitative

methods) among police officers, fire-fighters, teachers, nurses…

GPS

Page 23: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● (FPCEUP) Continuous assessment of

stress to prevent burnout among several

professions (using cloud with

longitudinal data of stress) and virtual

reality to train rescue professionals to

deal with disasters and critical incidents

(PhD S. Quintas and CISM “Critical

Incident Stress Managagement” courses

from ICISF – EUA).

Page 24: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Virtual reality to train rescue professionals to deal with disasters and

critical incidentsADMS: Advanced Disaster Management Simulator

Code Orange Emergency Medical

Management Training for Mass

Catastrophe

Page 25: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Emotional recognition of facial expression

among adult people with schizophrenia or

children with autism: LifeIsGame Project

(FCEUP, V.Orvalho) using real time

synthesis and automatic facial expression

analysis, and PhD T. Souto (FPCEUP) using

avatars within daily environments.

Page 26: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Movement analysis in real time among patients with schizophrenia (ESTSP-IPP,

A.J. Marques & M.J Trigueiro, 2012).

Page 28: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● PING: development of studies about Motor Rehabilitation

(Move2Improve Project) and fibromyalgia (Improve project submitted jan

2013 at FP7 call).

Page 29: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● PING: development of studies about Biofeedback and funcionality.

Page 30: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Future cities: using technologies developed in Univ. Porto, try to improve the

quality of professional and personal life in the city.

Page 31: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

● Healthy life style within safe and healthy environments: Porto.

Page 32: Future Cities Conference´13 / Cristina Queirós - "Future Life and Services: What is actuality living, and how to improve the quality of life in the city"

[email protected]

www.labrp.com www.fpce.up.pt

www. labrp.com