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Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
Four Reasons Why Travel Should Partner With Human Resources
Maya WannanDirector, Human Resources - Australia
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
How about you?
Share your thoughts #CTCEvents 25-26 November, 2019
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But Travel and HR aren’t talking. What‘s getting in the way?
Source: BCD Travel survey of 80 travel managers regarding travel and HR collaboration
When do they communicate? What are the barriers to communication?
13%
18%
29%
31%
10%Never
Rarely
Occasionally
Often
Very often 23%
15%
18%
28%
49%No process for collaboration
Separate travel and HR systems
HR sees no value
Too many stakeholders
None
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
HR’s top priorities
Priority 1
18%
18%
28%
28%
30%
53%
57%
66%Talent acquisition
Development and training
Culture, brand and reputation
Gender equality
Manager empowerment
Becoming agile and adaptable
Wages and benefits
Mobile working
Source: BCD Travel
Share your thoughts #CTCEvents 25-26 November, 2019
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83% of road warriors say
travel policies are just as important
as salaries and responsibilities
How can travel help with recruitment?
▪ No special treatment for recruits: Align travel policy
▪ Support calculations of recruitment costs
▪ Share insights about travel patterns
Source:Global Business Travel Association (GBTA)
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
Employee satisfaction
:Creating positive trip experiences
75% of young professionals in the U.S. viewbusiness travel as a major benefit
90% of millennials take bleisure trips
Corporate travel experiences affect job satisfaction for over 79% of corporate travelers
Source:Hilton Hotels & Resorts
Source:National Car Rental
Source:GBTA
Share your thoughts #CTCEvents 25-26 November, 2019
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Bleisure must-knows:
Process to follow
Business vs. personal time
CostsTime
limitationsEducation:
up and down▪ ▪ ▪ ▪
Share your thoughts #CTCEvents 25-26 November, 2019
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Engagement: LinkedIn
Source: 2018 survey of LinkedIn’s U.S.-based travelers
Share your thoughts #CTCEvents 25-26 November, 2019
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Emerging technologies can help:
• Machine learning
• Blockchain
• Bots and virtual assistants
• Augmented and virtual reality
• Internet of Things
Duty of care: Are you doing enough?
Share your thoughts #CTCEvents 25-26 November, 2019
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The list of opportunities is long: today,
tomorrow, the day after
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
More than one-fifth of companies say they don't have a way to gather
information on traveler wellness.
Wellness:
Source: BCD Travel
Share your thoughts #CTCEvents 25-26 November, 2019
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▪ Eliminate stressors and introduce productivity boosters
▪ Restaurants with healthy menus▪ Psychological support▪ Time off work after long trips▪ Ability to work from home▪ Nutrition, sleep and recovery advice▪ Gym membership▪ Partner/family to accompany trip
Traveler needs are not met
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
Almost 60% of travel managers today never share data with HR.
Just 9% provide travel information regularly.
Share your thoughts #CTCEvents 25-26 November, 2019
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Tools you can use
A total trip managementand engagement platform
Integrated solutions
Virtual paymentautomation
Traveler securityprogram assessment
Traveler engagement
Emergency response
Program intelligenceand analytics
Traveler identityand access management
Share your thoughts #CTCEvents 25-26 November, 2019
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❑ Travel is a source of valuable information:You are a peer to HR’s leadership!
❑ Share priorities, pain points and areas of alignment
❑ Dashboard for HR
❑ Share traveler feedback, especially related to wellness and safety
❑ Engage HR when creating your next traveler satisfaction survey
Travel manager checklist
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
When is the last time you spoke to HR about travel?
Share your thoughts #CTCEvents 25-26 November, 2019
Information Classification: General
Thank you.
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