four reasons why travel should partner with …...share your thoughts #ctcevents 25-26 november,...

Share your thoughts #CTCEvents 25-26 November, 2019

Information Classification: General

Four Reasons Why Travel Should Partner With Human Resources

Maya WannanDirector, Human Resources - Australia



How about you?



But Travel and HR aren’t talking. What‘s getting in the way?

Source: BCD Travel survey of 80 travel managers regarding travel and HR collaboration

When do they communicate? What are the barriers to communication?

13%

18%

29%

31%

10%Never

Rarely

Occasionally

Often

Very often 23%

15%

18%

28%

49%No process for collaboration

Separate travel and HR systems

HR sees no value

Too many stakeholders

None



HR’s top priorities

Priority 1

18%

18%

28%

28%

30%

53%

57%

66%Talent acquisition

Development and training

Culture, brand and reputation

Gender equality

Manager empowerment

Becoming agile and adaptable

Wages and benefits

Mobile working

Source: BCD Travel



83% of road warriors say

travel policies are just as important

as salaries and responsibilities

How can travel help with recruitment?

▪ No special treatment for recruits: Align travel policy

▪ Support calculations of recruitment costs

▪ Share insights about travel patterns

Source:Global Business Travel Association (GBTA)



Employee satisfaction

:Creating positive trip experiences

75% of young professionals in the U.S. viewbusiness travel as a major benefit

90% of millennials take bleisure trips

Corporate travel experiences affect job satisfaction for over 79% of corporate travelers

Source:Hilton Hotels & Resorts

Source:National Car Rental

Source:GBTA



Bleisure must-knows:

Process to follow

Business vs. personal time

CostsTime

limitationsEducation:

up and down▪ ▪ ▪ ▪



Engagement: LinkedIn

Source: 2018 survey of LinkedIn’s U.S.-based travelers



Emerging technologies can help:

• Machine learning

• Blockchain

• Bots and virtual assistants

• Augmented and virtual reality

• Internet of Things

Duty of care: Are you doing enough?



The list of opportunities is long: today,

tomorrow, the day after



More than one-fifth of companies say they don't have a way to gather

information on traveler wellness.

Wellness:

Source: BCD Travel



▪ Eliminate stressors and introduce productivity boosters

▪ Restaurants with healthy menus▪ Psychological support▪ Time off work after long trips▪ Ability to work from home▪ Nutrition, sleep and recovery advice▪ Gym membership▪ Partner/family to accompany trip

Traveler needs are not met



Almost 60% of travel managers today never share data with HR.

Just 9% provide travel information regularly.



Tools you can use

A total trip managementand engagement platform

Integrated solutions

Virtual paymentautomation

Traveler securityprogram assessment

Traveler engagement

Emergency response

Program intelligenceand analytics

Traveler identityand access management



❑ Travel is a source of valuable information:You are a peer to HR’s leadership!

❑ Share priorities, pain points and areas of alignment

❑ Dashboard for HR

❑ Share traveler feedback, especially related to wellness and safety

❑ Engage HR when creating your next traveler satisfaction survey

Travel manager checklist



When is the last time you spoke to HR about travel?



Thank you.

four reasons why travel should partner with …...share your thoughts #ctcevents 25-26 november,...

Documents