formula 1 lean by jon stahl
Post on 13-Apr-2017
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FORMULA ONE LEAN
JONSTAHL
EIT GLOBAL DIRECTORS MEETING @JONRSTAHL JON@LEANDOG.COM
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@LEANDOG @JONRSTAHL JON.@LEANDOG.COM
Jon Stahl CEO, LeanDog
- Grew up in Pittsburgh - Lived in Cleveland last 21 yrs - BS in CIS & Economics Minor - Co-founded LeanDog in 2008
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Lean Scrum eXtreme Programming Servant Leadership Psychology Sociology Crystal FDD DSDM Organizational Change
Our Practices
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ORGANIZATIONALDESIGN DESIGN&DELIVERY
Transform companies and their cultures by helping them adopt Lean & Agile practices through coaching and training.
Craft powerful, intuitive technology products using Lean practices that continuously deliver value to our clients and their users.
We build technology and cultures that inspire and delight.
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@LEANDOG @YOURHANDLE JON.STAHL@LEANDOG.COM
DeliveryTeams
LEANENTERPRISEAGILEFRAMEWORK
ProjectManagement
Office
ExecuOveAgility
ORGANIZATIONAL DESIGN
CULTURAL TRANSFORMATION
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SPEED & LEAN
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@LEANDOG @YOURHANDLE JON.STAHL@LEANDOG.COM
PRINCIPLES OF LEAN THINKING
Eliminate Waste Increase Feedback Delay Commitment Deliver Fast Build Integrity In Empower Teams See The Whole
IDENTIFY VALUE STREAM
FLOW
CUSTOMER PULL
PURSUE PERFECTION
SPECIFY VALUE
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MyGoals Lean&AgileasitappliestoApplicaOonDevelopmentiswellknown
Mostofyoumanagepeople,sohowdoyouapplyLeantomanagingpeoplesystems&process?
Warning:Speed&Lean..Ialwaystalkfast!
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PEOPLE SYSTEMS PROCESS SYSTEMS
HIGH PERFORMING TEAMS
STANDARD WORK
CONTINUOUS IMPROVEMENT
SPEED IN LEAN
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Creative work environment for adults
Attract creative people with diverse backgrounds
Teams design the space
Amplify learning, bring it in
Healthy balance
Trust people
HIGH PERFORMING TEAMS
5
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CREATE AN ENVIRONMENT THAT
INSPIRES AND DELIGHTS
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THE BOAT
The Kearsarge - Steamship built in 1892
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LET YOUR TEAM DESIGN THEIR SPACE
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Why cant work feel more like home? Trust responsible adults!
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OPEN WORK SPACES SUPPORT COLLABORATION
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Engineers Computer Science & Mechanical Electrical
User Centered Designers Military Veterans Entrepreneurs Academics Specialist
Broad Knowledge Deep E
xperience
Generalist
DIVERSE BACKGROUNDS & T-SHAPED PEOPLE
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HEALTHLY ADULT RECESS IS ENCOURAGED.
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BALANCE: WORK, HOME, & HEALTH
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Cardetailing,Whynot?
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WE HIRE TRUSTWORTHY PEOPLETHEN WE TRUST THEM.
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Ifyoupartake,ringthebellorbringinafruittray!
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Letmakersmake!Uncoverlatentskills
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AMPLIFY LEARNING BRING IT IN
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CLEVELAND GIVECAMP
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PEOPLE SYSTEMS PROCESS SYSTEMS
HIGH PERFORMING TEAMS
STANDARD WORK
CONTINUOUS IMPROVEMENT
SPEED IN LEAN
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See the whole Visualize what you manage The standard is on the wall Improve the standard every day Create accountability
STANDARD WORK SEE THE WHOLE
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SEE THE WHOLE
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INFORMATION RADIATORS VISUALIZE WHAT YOU MANAGE
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CLEAR COMMUNICATION IS THE FOUNDATION
Im glad we all agree.
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GET THOSE MENTAL MODELS OUT ON THE TABLE
Ah...
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AN EXPLICIT MODEL ALLOWS CONVERGENCE THROUGH ITERATIONS
Ah!
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A GENUINELY SHARED UNDERSTANDING
Im glad were all agreed then.
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Adisplaypostedinaplacewherepeoplecanseeitastheyworkorwalkby
InformaOontheycareaboutwithouthavingtoaskanyoneaquesOon
ThismeansmorecommunicaOonwithfewerinterrupOons
Large&easilyvisibletothecasual,interestedobserver Understoodataglance Changesperiodically,oritsnotbeingused Easilykeptuptodate
INFORMATION RADIATORS
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TRANSPARENCY BUILDS TRUST AND SHARED UNDERSTANDING
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TEAM NORMS
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MARKETING WALL
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FINANCE WALLS
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FINANCE WALL
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SALES FUNNEL
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Wemeasureflow:Omespentwaitstates,andhaveexplicitpoliciesandrules.Laminatedcardsmakethingseasiertochange.
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MeeOngsareconductedinfrontofthewalls&updated
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CUSTOMER DELIGHT WALL
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WALL LEGEND: 3 DELIGHTS Customer, People, Business
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COMPANY ALIGNMENT WALL
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IDEATION PORTFOLIO
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WALLS MOVE TO CREATE FLOW
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PRODUCT PORTFOLIO
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KPI WIP - Decisions
KEY PERFORMACE INDICATORS & WIP
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Do just enough
Act like a startup, be T-
Shaped
Leverage Latent Skills
STANDARD WORK
PAIR MANAGEMENT
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PAIR MANAGEMENT
PAIRING REDUCES MISTAKES AND DRIVES FASTER DELIVERY
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IMPROVEMENT HIKES
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Your backlog is infinite
How do you manage it?
Email, meetings, voice mails, LinkedIn, txt, etc.
Avoid over-processing
Work on highest value first
Getting Things Done: Do, Defer, Delegate,
Delete
STANDARD WORK
MANAGE YOUR BACKLOG
5
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YourBacklog Email MeeOngs ManagementCadence Projects PersonalDevelopment/Learning
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LEADERSHIP STANDUP
PROCESSNEWBACKLOGBEFORESTANDUPSOYOUKNOWWHATCOLLABORATIONYOUNEED
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MAKE YOUR BACKLOG VISIBLE Allbacklogshouldbevisibleandvaluebased Ifweallworkthesamewayitwillbeeasierto
Worktogether Knowwhatsoneachothersplates Delegateproperly Avoidmismanagedcommitments Reducelowvaluework/eliminatewaste Shareautonomyandcontrol
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INBOXZERO!!!!
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Meetings Projects Personal
Departments
Delegate Defer Delete Do
Done Done Personal Backlog
(Card Tool)
Someone Else's Personal Backlog
(Card Tool)
Calendar Project Backlog Department
Backlog (Trello)
Forms of Work
Personal Backlog
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1. Create a Personal Backlog board 2. Create a list called Inbox Zero Backlog 3. Generate an email address and set it to populate in the Inbox
Zero Backlog list 4. Create a email contact with this email address 5. Create a Stand Up Goals list 6. Use Calendar view to see your meeting commitment, add
backlog around this
OUR INBOX ZERO STANDARD WORK
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ORGANIZING YOUR BACKLOG
Inbox Zero Backlog Personal 225 (aka The Boat) Product Development Learning
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LOTS OF BACKLOG
Backlog Conferences Need to Schedule
Scheduled > 2 Weeks Out Scheduled Next Week Scheduled This Week Scheduling
Next Today Missed/Cancelled Meeting Waiting/Watching
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JONS CALENDAR VIEW
MEETINGSAREPROMISESWEMADE,SONOWICANFILLINREMAININGCAPACITYWITHHIGHESTVALUECARDS
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PERSONAL BACKLOG
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Make decisions faster
Determine
Responsible & accountable
vs.
Consult & inform
STANDARD WORK LIGHT-WEIGHT COLLABORATIVE
DECISION MAKING
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FAST DECISION MAKING WE TEND TO OVER-PROCESS BY TRYING TO GAIN CONSENSUS
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SIX THINKING HATS
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COLLABORATION 8 : RACI
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PEOPLE SYSTEMS PROCESS SYSTEMS
HIGH PERFORMING TEAMS
STANDARD WORK
CONTINUOUS IMPROVEMENT
SPEED IN LEAN
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2 Second Lean Film your progress Log your progress Fix what bugs you!
CONTINUAL IMPROVEMENT 2 SECOND LEAN
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Continuous Improvement 2 Second Lean Fix What Bugs You See Waste Film Improvements A Mind Set 8TYPESOF
LEANWASTE
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How to talk about the hard stuff Make it visual, of course The best servant leaders have the courage and respect to raise the hard topics & change the past Listen to and respect the smallest voice via the Sacred Cow technique
CONTINUAL IMPROVEMENT RETROSPECTIVES & MORE
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SACRED COWS IMPEDE PROGRESS
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In communities, a "sacred cow" is a foundational idea that, though having lost its importance or value with time, cannot be abandoned because of the effort invested in it in the past. As such, the "sacred cow" can be symbolic of past success, struggle, or sacrifice. The presence of sacred cows leads to inhibited communication and Group Think. Group Think occurs when a group makes suboptimal decisions because of process problems or communication problems due to Social Normalization. Group members may, privately, realize that the decisions are poor ones but feel powerless to change them for fear of offending other group members, injuring Sacred Cows.
SACRED COWS
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BOOMER THE SACRED SEA COW
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BRUCE THE SACRED FUSE COW
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Out Safe Words: CCFR
Courage CommunicaOon Feedback Respect
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BUT DOES IT WORK?
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TheFuse
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PEOPLE SYSTEMS PROCESS SYSTEMS
HIGH PERFORMING TEAMS
STANDARD WORK
CONTINUOUS IMPROVEMENT
SPEED IN LEAN
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RickMear PeopleSystems&StandardofWork&ConOnualImprovement
Oneof3mentobea4OmewinnerofIndy500.3OmeIndyserieswinner
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Phew...TheEnd
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The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.
- William Arthur Ward
QUESTIONS?FIREAWAY
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HIGH PERFORMING TEAMS Creative environment that
amplifies learning T-Shaped people and diverse
backgrounds Healthy & adult recess Maker toys Bring learning to them
STANDARD WORK See the whole with information
radiators Pair management Manage your backlog, Inbox 0
& GTD Lightweight decision making
processes Fist to Five 6 Thinking Hats Collaboration 8
CONTINUAL IMPROVEMENT 2 Second Lean, Retrospectives, Pair Management, Sacred Cows
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QUESTIONS?
JON STAHL 440.527.1183
EIT GLOBAL DIRECTORS MEETING @JONRSTAHL JON@LEANDOG.COM
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