fitt toolbox network services
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www.FITT-for-Innovation.eu
FITT Toolbox – PracticeNetwork Support Services
FITT
(Fostering Interregional Exchange in ICT Technology Transfer)
2 | Network Support Services
Network Support Services
Network support services are a bunch of communication and logistical
services delivered to networks in order to support them and make them
sustainable. These services are delivered free of charge in the
framework of a long term agreement between the TTO and the network.
The networks addressed here are composed of professional individuals,
gathering to exchange and create information on common thematic.
The objective of a TTO delivering these services are to:
Become a network incubator
Facilitate the integration of networks at the heart of innovation
3 | Network Support Services
Strengths and weaknesses
Strengths :
• Network objective strongly aligned with innovation, high number
of companies, potential partnerships to leverage projects, access
to competences
• Services support for networks, become an active partner in
innovation, supplementary added value for members
Weaknesses:
• Difficulty to federate initiatives
• Difficulty to put in place agreement
4 | Network Support Services
In Practice
How is it structured?
• Face-to-face meeting
• Agreement
• Collaboration chart
• Services catalogue
5 | Network Support Services
Face-to-Face Meeting
Between network founders and CRP Henri Tudor
• Discussion about network’s objectives and innovation alignment
• Acceptation of support by CRP Henri Tudor direction
• Designation of network correspondent
6 | Network Support Services
Agreement
Legal document of collaboration between CRP Henri Tudor and network and
mentions :
• Name and objectives of the network,
• Name of the correspondent
• Obligations of each parties : signature of the present agreement, annual report of activities,
coverage by an insurance in civil liability, respect of rules in the implementation of services
• Price: free of charge
• Confidentiality
7 | Network Support Services
Collaboration chart
Integrated part of agreement
Conditions of collaboration between the CRP Henri Tudor and the network :
• CRP Henri Tudor accepts to collaborate with a network because the network theme is
strongly aligned with one of the innovation themes treated by CRP Henri Tudor. As a
consequence, the network allows to address a high number of companies within a precise
domain, which offers potential partnerships to leverage projects, to have access to
competences within the network, and to benefit from concise case studies.
• The network accepts to collaborate with CRP Henri Tudor because the latter may provide a
support for development by proposing, under certain conditions, services adapted to its
needs. This support from CRP Henri Tudor permits the network to become an active partner
in innovation, and to provide a supplementary added value to its members.
8 | Network Support Services
Services Catalog
Describes the proposed Services, terms and conditions, the actors around these
Services.
Services proposed:
• Communication services: cross communication of events
• Logistical services: rooms for events, working groups, board meeting
• Insertion of trainings in CRP Henri Tudor trainings catalogue
• Help for communication plan
• Advice on network strategy and dashboard
• Good practices for constitution of a network and animation of a network
9 | Network Support Services
Parts of the Process
Integration in the innovation transfer :
Strong collaboration :
Network Innovation program
Projects
Working group
Events
Trainings
Market
10 | Network Support Services
Examples
11 | Network Support Services
Examples
Examples of network
partnerships
12 | Network Support Services
Examples
13 | Network Support Services
When?
First networks created 10 years ago : Spiral, Clussil
A lot of professionals networks created in the last 2 years
12 networks (9 with agreement)
3 networks in incubation
A lot of partnerships
14 | Network Support Services
Stakeholders
The researchers
• Creation of specified contacts pool
• Narrow links built: network incubation, partnerships on projects, market knowledge,…
Project Team
• Creation of agreement, collaboration chart and catalogue of services
Network correspondents
• Definition of their role, advice on the proposed services, link between market, network and innovation
Technology Transfer Office
• creation of the link between networks and research and market to valorize/communicate/transfer results of the research on a specified market and to better know the target market
Other networks
• creation of links to each other according to common thematic between networks (collaboration on events, participation on working groups,…) through network correspondents and researchers.
15 | Network Support Services
Resources involved
Team project : 8 days per month
Network Correspondent : 1/2day/month
Jurist : 1day/month during 1 year
16 | Network Support Services
Where?
All the networks are located in Luxemburg
All the services are delivered in Luxemburg
17 | Network Support Services
Pro’s & Cons
Pro’s
• Peers needs help to create their network and CRP HT needs the networks to improve the base of their innovation projects’ results for the Luxemburg market.
• Imply network in the innovation value works thanks to the important work of the network correspondents
• Facilities proposed and collaboration for networks with the innovation of their sector.
• Connection for a TTO with a specified market to communicate, to collaborate, to valorize.
Cons
• Quite long to put in place the agreement (respect all the conditions of transparency of a TTO and respect the flexibility of a network)
• difficulty to create links between networks (sometimes, some networks accept to open to the others but others not or do not see the benefit of it)
18 | Network Support Services
Why ?
Initiatives for the creation of professional networks flourished in Luxemburg
Need of peers to meet up to discuss, exchange, construct and build initiatives for the research and development of projects.
Networks are the crossroad of paths between the markets, and the research and development, and are becoming pioneers of innovation for Luxemburg.
Proof of high dynamics and motivation.
Draw high numbers of people
19 | Network Support Services
Why?
Networks = levers for
Amplification of diffusion
Impact of innovation on Luxemburg
Improvement of innovation projects’ results for the Luxemburg market
Transfer of results and appropriation by the market
Merit the support from the CRP Henri Tudor
Services proposed free of charge
20 | Network Support Services
Outcomes
12 networks
Agreement in signature
Integration of networks in innovation programs
Value added of networks = assets for innovation and transfer
Foster collaboration
Better knowledge of target markets
Annual event to foster collaboration and knowledge between market, research
center and networks
Integration of networks in the corporate strategy
21 | Network Support Services
Lessons Learned
An advice :
Always keep contact with the networks
• to understand their needs
• to propose right services,
• to foster strong links for innovation collaboration
• to better know the market
Imply all stakeholders in the process
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