‘finding the right words’ - amazon web...
Post on 04-Aug-2019
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TowerHamletsTherearesizeableBangladeshi(32%)andWhiteBritishcommunities(31%)andanincreasingnumberofsmallerethnicgroupsintheresidentpopulation.
AfterEnglish,Bengaliisthemostpopularlanguage.Almost1in5residents(18%)statetheirmainlanguageisBengalicomparedwith3%acrossinnerLondonandlessthan1%nationally.TowerHamletshasthelargestnumberandproportionofBengalispeakersinEngland.
AfterEnglishandBengalitheothermostcommonlyspokenlanguagesareChinese,French,Spanish,ItalianandSomalian.
POVERTY:EndChildPovertypublishedfiguresinFebruary2013onthelevelofchildpovertyintheUK.ThelocalauthoritywiththehighestchildpovertyintheUKisTowerHamlets,with42%ofchildrenlivinginpoverty(30%ofchildrenisthenationalaverage)
• 44willbelookedafter(comparedwith60inEngland)• 50.9willbeonachildprotectionplan(42.9inEngland)• 398wouldbegettingCSCsupport(337inEngland)• 444referralstoCSC(548inEngland)
Thisiswhatchildren’ssocialcarelookslikeinTowerHamlets
WhereSignsofSafetyhashelpedinTowerHamlets
Wherearewe:
• Westartedthejourneyin2011withHealth.
• WewerepartofEnglandInnovationsProject2015– withourfocuscommitmentattheFrontDoorrightthroughtoChildProtectionCaseConferences.
• TwoPracticeLeadersareleadingthepracticeimplementationthroughoutthechild’sjourneyinChildren'sServices.
Findingtherightwords…
Findingtherightwordsinthreedifferentcasesacrossthechild’sjourney…
1.Foranon-Englishspeakingfamilyatthefrontdoor2.Forasocialworkertalkingwithayoungpersonandherfamily3.Forayoungperson’svoicetobeheardineducation
(Allcasesareanonymised)
WhatwedointheAssessmentteam:AteamofsocialworkerswhocompleteLBTHassessmentsallocatedasaresultofreferralsthatarescreenedbyourfrontdoorteam.Wheretheconcernsareindicatorsofseriousabuseorneglect,weconductachildprotectioninvestigationwithin15days.Ifwethinkthechildrenareatriskofongoingharm,weholdaChildProtectionConference.
Explainthechallenge- :-WeonlyhaveashortamountoftimetouseSignsofSafetyasaninterventioninourteam.Tofirstensurethechildissafe,togetthechild’sviews,tomakesuretheparentsunderstandourconcernsandthatthereissafetyinplace.
-LBTHhasaverydiversepopulationwithalotoffamilieswhereEnglishisnotthefirstlanguage(Englishismyonlylanguage!)
RebeccaEllem:Findingtherightwords…in15days(orless!)
Briefintroductiontothecase:
• 5yearoldgirlwhoIwillcallMartina,borninPortugaltoPortugueseparentsandcametotheUKwithherparentswhenshewasababy.Thereisanotherchildinthehouse,Martina’s12yearoldhalf-brotherRico.
• Limitedsocialcarehistoryonfamily,RicohadbehaviouralproblemswhenhecametotheUKafterlivingwithhisgrandmainPortugaluntiltheageof8andwassignpostedtoanotheragency.
• CasecameinforachildprotectioninvestigationafterMartinacametoschoolwithanunexplainedscratchonfaceandalargebumptoherhead3dayslater.
• First,used3housestogetanunderstandingofMartina’shomelife,assheappearednervoustotalk.
• ParentsadmittedthattheinjuriesmusthavehappenedwhenMartinawasinthecareofherbrotherwhilsttheywereatworkastheydidnotknowhowtheyhadhappened.Interimsafetyplaninplace,butparentsnotfullyunderstanding.
DangerstatementsweredevisedinEnglish.
Dangerstatements:
WeareworriedthatMartinacametoschoolwithareallysorebumponherhead.MartinagavedifferentexplanationstoHenry,thedoctors,thePoliceandRebecca.Wearestillnotsurehowithappened.Weareworriedthattheweekbeforeshehadthebigbumponherforehead,Martinacametoschoolwithabruiseonhercheek.WeareworriedthatMartinagotthebruiseandbumpwhenmumanddadwenttoworkandshewasbeinglookedafterbyRico.
WeareworriedthatweknowRicohashadangerissuesinthepastandhehasacurrentstatementforhisbehaviour,emotionalandeducationneedsbutMartinawasstillleftathomewithhim.Weareworriedthatitisareallybigresponsibilityfor12yearoldRicotohavetolookafter5yearoldMartinaandtakehertoschool.Ricosaidthisusedtoworryhim,buthewantedtohelphismumout.WeareworriedthatifRicodidhurtMartina,Martinamightbeafraidtosaysobecauseshedoesnotwantherbrothertogetintrouble.
Dangerstatements/SafetygoalstranslatedinPortuguese
WhatIdid:• Ihadameetingwithmum,dadandaPortugueseinterpreter.Eachofushadacopy
ofthesedangerstatementsonA4paper.Ireadeachstatementaloud,andtheinterpretertranslatedtheseindividually.Forthefirsttime,Ibelievedthattheparentsrecognisedwhatwewereconcernedabout.
• Wethenworkedonthesafetygoalstogetherbasedontheconcernsandwhatthefamilythoughtneededtohappen.
• Wethenpresentedthedangerstatementsandsafetygoalsatthechildprotectionconference,againinEnglishandPortuguese.Thismadetheconferencestraightforwardastheplanwasalreadyformulatedandlargelyinvolvedthefamily.Theplanwasagreedtobereviewedin3months.
• UsingSignsofSafetyinaChildProtectionConferenceandtranslatingthedangerstatements&SafetyGoalsreallysupportedthefamilytobeinvolvedwiththeprocessandhelpedmumanddadunderstandtherisks.
RumiMustofa:FindingtherightwordswithaconservativeMuslimfamily
• Youngwomanvoluntarilyaccommodatedinfostercarebecauseparentscouldn’tcopeanddidn’twanttoconfrontbehaviours
• Shakiracameintocareafterlightingafireinthefamilyhome
• Shakirarefusedtogohomefromhospital• Shakiradoesn’talwaysfollowboundaries• Shakirastartedtoabscondfromplacement,drinkingandsmokingcannabis
Beinggoalfocused…• OurgoalwastohaveapermanencyplanforShakiraassoonaspossible.Wewantedhertoreturnhometoherfamilysafely
• Shakira’sgoalwasthatshewantedtolivewithherpaternalgrandmotherbutgrandmotherwasnotabletomanagetobutboundariesinplace.
• Thendecidedshewantedtoreturntoherparents’home
DangerstatementsDangerstatement1WeareworriedthatifShakiracontinuestogomissinganddrinksalcoholandtakesdrugs;shewillputherselfatseriousriskofdamagingherhealth.WeareworriedthatShakiramightreallyhurtherselforshemayendupinasituationwhichshehasnocontroloverbecausesheisdrunkortakingdrugs.WeareworriedthatifthiscarriesonwemayhavetogetlegaladviceandlookatShakirabeingplacedinfostercareuntilsheis18
SafetyGoalWeknowShakirawantstoliveathomeandherparentswantthisaswell.WeknowthatShakira’sparentshavecomealongwayinunderstandingwherewearecomingfrom.ForustofeelconfidentthatShakiracanliveathomesafely,shewouldbeshowingherparentsandusthatshecancomehomeontime;shewouldbegoingtoschoolanddoingwellthere;andshewouldhavefriendswhoarenicetoher.WewouldcomeupwithaplanwithShakira,herparentsandthepeoplewhoareimportanttohertoshowhowShakiracanbekeptsafeathomeandalsohowshewillhavetheopportunitytodothingsthatother15yearoldswanttodo.WewouldseeShakira’sparentsbeingabletoputinboundariesforherbutalsogivinghersomespace.WewouldseeShakiragettingonwithherparentsandherbrotherandsisterandiftherearedisagreementstheywouldbesortedoutwithoutshoutingandarguing.
ScalingQuestionsOnascaleof0to10with10beingthatyoufeelsafetoreturnhomeand0beingthatyouareworriedthatyouwon’tbesafe,wherewouldyourateyourself?Onascaleof0to10where10isyoufeelyoucanconfidentlymanageShakira’schallengingbehaviour,understandherissuesandinstilboundariestokeephersafeinthefamilyhomeandensurethatshedoesn’tabscond,and0beingyoudon’tfeelyoucankeepShakirasafe,wherewouldyourateyourself?
Reflections…• Theyoungpersonreturnedhomewithanimmediatesafetyplaninplace
• SOSgavemesomethingtangibletotaketothefamily– myworriesweren’tmadeup…
• Helpedmenametheissues– wecouldtalkabouttheelephantintheroom
• Thefamilyseemedrelievedtherewasthelanguagetotalkabouttheissues
Reflections…• Helpedtogetoverembarrassmentandshame
• Thefamilyweremoreinvolved– changedtheirscalingoncetheyunderstoodtheworries
• SOSworkswithculturallyandlinguisticallydiversefamilies
MeetSabbirAbout myself:
• My name is Sabbir. I’m 14 and was brought up in London
• My back ground is Moroccan• My favorite food is chicken and chips
• My favorite colour is gold
PersonalEducationPlan• Termly meetings between care and
education professionals
• AIM: Maximising the student’s opportunities whilst in care
StrengthsandWorriesWhat have you done that you are really
proud of this term?I improved on my Maths result
If you could have any support to improve your studies, what would it be?
I always forget what I learn and when I need to revise I don’t know what to do, can you help me
to revise?
Sabbir’s Powerpointpresentation
‘ThebestthingaboutrecordingmyPowerpoint wasIfoundithardatfirstbutthenitbecameeasierandIwasproudofmyself’
What’sthebestthingaboutdoingyourPowerpoint?
Whatdidyoufeelmostproudof?
‘Iwasproudofmyselfbecause‘IthoughtIwouldn’thavebeenabletodobutthenIdid’.Theneverybodyelsewasproudofme’
‘IusedRED writingbecausethat’smyfavouritecolour’
‘ThepicturesIusedarethethingsthatIlikecars,Footballmusic’
‘MyfavouritesportsareFootball,RunningandBasketball’
‘ForthesubjectsIlikedoingatSchoolIusedpicturesofsixsubjects’
‘SomearetheonesIlikeandsomewerenot’
‘IaskedthemtoguesswhichonesIlike’
‘TheoneIlikeareMusic,MathsandEnglish’
‘TheonesIdon’tlikeareScience,REandSociology’‘Thismeantthateveryonewasinvolved
inmypresentation’
‘I’mproudofmyMathsresultsbecausethey’veimproved;andtheyimprovedbecauseIfocusedmoreinclass’
‘OneofthethingsIfoundhardaboutmyexamsisREVISING’
‘SoIaskedthepeopleinthePersonalEducationPlan(PEP)meetingforwayswhichwouldhelpmerevise’
‘Itfeltgoodaskingpeoplethequestionsinsteadofthemaskingmethequestions’
Whowouldbeproudofyoufordoingthispresentation?
‘IthinkLisa(teacher)wouldbeproudofthefactthatImanagedtodothispresentationbecausewhenitcametoitIfoundithardbutshetoldmetokeeptrying.AndnowthatI’vedoneit,Ithinkshewouldbereallyproud’
Whatdoyouthinkyourteacherwouldsay?
‘ThisPowerpointchangedthewayteachersviewmebecausetheywerelisteningtomewhilsttheywereansweringmyquestionsandnowtheyknowalotmoreaboutme’
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