feed your curiosity 10 presentation

Feed Your Curiosity 10:Wiki Wii or Won’t Wii?

Kevin Richardson and Graham Grant

Format

• You’re on your lunch hour – so we start and end on time

• Very short presentation – then more time for open debate

• Try not to ‘sell’ your service area

• Keep it friendly!

• Open to anyone to suggest a topic, attend or present

Purpose

• A ‘fringe’ event – not part of council policies or programmes

• To find out what other people are doing

• To encourage new and different thinking

• To encourage more working with different people

What’s happening here

What’s happening here

The Council has a twitter service…

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True False Don't Know

What’s happening here

What’s happening here

What’s happening here

What’s happening here

The Council has a Facebook page…

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Internal comms…

Collaborative working

Collaborative working

Sharing

Sharing

Sharing

What’s happening here…

What other people are doing….

Virals and visuals

What other people are doing….

What other people are doing….

What other people are doing….

What other people are doing….

Engagement in services…

User led – user blocked

Socially savvy??

Politics

Knowing what you want

Knowing what other people want

Planning and perspective

Planning and perspective

Things to Think About (1)

• Demands from local people will increase and become more sophisticated – no matter what we do

• Will be used by business and other Councils – no matter what we do

• From multi to millions of channels? – what impact of technology convergence?

• Closer to - or more distant from - local people?

• Is it just about better (in and out) communication?

Things to Think About (2)

• What level (of geography and service) is best for design and development?

• How / whether to measure performance?

• Better corporate management vs. increasingly unmanageable flair & innovation?

• What price ‘paranoia’?

• Speed of change vs. planned project development?

What’s happening here

The Top 5 tools you use when not at work

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Texts Online Shopping Online banking Facebook etc Google Maps

Top 5 services that the Council should offer

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Comm with

local people

Accepting good

ideas

Replacing paper

comms.

Resident Surveys Consultation

Exercises

Top 5 benefits

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Reaching newcommunities

Innovation Demonstratingmodern org.

Cutting Costs ConsultationExcercises

Improvedaccessibility

Top 5 risks to be managed

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Quality Control Data security Fraud Unrepresentativeresponses

Equal Opps.Participation