feed your curiosity 10 presentation
TRANSCRIPT
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Feed Your Curiosity 10:Wiki Wii or Won’t Wii?
Kevin Richardson and Graham Grant
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Format
• You’re on your lunch hour – so we start and end on time
• Very short presentation – then more time for open debate
• Try not to ‘sell’ your service area
• Keep it friendly!
• Open to anyone to suggest a topic, attend or present
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Purpose
• A ‘fringe’ event – not part of council policies or programmes
• To find out what other people are doing
• To encourage new and different thinking
• To encourage more working with different people
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What’s happening here
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What’s happening here
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The Council has a twitter service…
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True False Don't Know
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What’s happening here
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What’s happening here
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What’s happening here
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What’s happening here
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The Council has a Facebook page…
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True False Don't Know
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Internal comms…
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Collaborative working
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Collaborative working
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Sharing
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Sharing
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Sharing
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What’s happening here…
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What other people are doing….
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Virals and visuals
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What other people are doing….
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What other people are doing….
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What other people are doing….
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What other people are doing….
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Engagement in services…
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User led – user blocked
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Socially savvy??
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Politics
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Knowing what you want
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Knowing what other people want
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Planning and perspective
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Planning and perspective
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Things to Think About (1)
• Demands from local people will increase and become more sophisticated – no matter what we do
• Will be used by business and other Councils – no matter what we do
• From multi to millions of channels? – what impact of technology convergence?
• Closer to - or more distant from - local people?
• Is it just about better (in and out) communication?
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Things to Think About (2)
• What level (of geography and service) is best for design and development?
• How / whether to measure performance?
• Better corporate management vs. increasingly unmanageable flair & innovation?
• What price ‘paranoia’?
• Speed of change vs. planned project development?
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What’s happening here
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The Top 5 tools you use when not at work
85%77% 74%
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Texts Online Shopping Online banking Facebook etc Google Maps
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Top 5 services that the Council should offer
82% 79%72% 72% 72%
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Comm with
local people
Accepting good
ideas
Replacing paper
comms.
Resident Surveys Consultation
Exercises
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Top 5 benefits
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Reaching newcommunities
Innovation Demonstratingmodern org.
Cutting Costs ConsultationExcercises
Improvedaccessibility
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Top 5 risks to be managed
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Quality Control Data security Fraud Unrepresentativeresponses
Equal Opps.Participation