faces of the brand

Post on 02-Jul-2015

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What are we doing about social? This question is part of daily conversations in conference rooms and hallways of today’s businesses. Social now permeates every aspect of business - from marketing to HR to product development to customer service. There is one common denominator that unifies all of these elements: your company culture. fassforward Consulting Group is excited to host Brand Strategist and Social Branding expert Justin Foster for a free webinar on how your culture is the secret to a winning social strategy. In this webinar, you will learn: The 3 Mega-Trends that created the Social Business era The top 5 cultural traits your business needs to become a Social Brand Why Marketing, HR and Customer Service need an integrated social strategy How a “Faces of the Brand” approach is more effective than command-and-control Useful tips for your personal brand as a leader in your business. The #1 measurement of a winning social business strategy? Human retention! Attracting and retaining the best employees, customers and stakeholders. Innovative leaders know that if you win the conversation about social, you win at business. If you are an innovative leader and an advocate for social in your company, you will receive fresh insights and new concepts to help move your company to become a Social Brand - and elevate your reputation as a change agent.

TRANSCRIPT

Presented by Justin Foster

@fosterthinking

#FacesOfTheBrand

Social Business:

A New Era

of Branding,

Reputation & Culture.

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

ASSESSMENT

On a scale of 1-10, rate your knowledge level of social media.

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

SOCIAL/MOBILE

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

What is one new behavior that this trend has created in you?

DISCUSSION

MILLENNIALS

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

In your experience, what makes Millennials different than previous generations?

DISCUSSION

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

THE INNOVATORS

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

Who is an innovator that inspires you?

DISCUSSION

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

SOCIAL BUSINESS

BRANDS ARE HUMANS;HUMANS ARE BRANDS.

Intimacy

Validation

Appreciation

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

OLD FORMULA

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

Together we in

TEAMWORK

OLD FORMULA

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

EZ GUIDE TO BECOMING A SOCIAL BRAND

Great Internal Culture

Disruptive Products

Awesome Customer Experience

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

What brands are effective at Social Business?

DISCUSSION

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

AMPLIFICATION

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

AWESOME PEOPLE

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

5 MUST-HAVESOCIAL BUSINESS TRAITS

Talent

Authenticity

Image

Technology

Communication

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

TALENT

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

AUTHENTICITY

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

IMAGE

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

TECHNOLOGY

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

COMMUNICATION

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

THE TOOLS

THE TOOLSPlatforms

Thought Leaders

Circles of Influence

Content Plan

Listening Systems

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

PLATFORMS

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

THOUGHT LEADERS

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

CIRCLES OF INFLUENCE

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

CONTENT PLAN

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

LISTENING SYSTEMS

ACTION ITEMS

@fosterthinking © 2014 fassforward Consulting Group FacesOfTheBrand

POST-IT

What was your #1 take-away from the session?

208.841.3497

: justin@fosterthinking.com

: @fosterthinking

FIND ME

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