exchange bookletexchange booklet information booklet about the tu/e and other practical information...
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STU/International Relations Office
Den Dolech 2, 5612 AZ Eindhoven
P.O. Box 513, 5600 MB Eindhoven
The Netherlands
www.tue.nl
Exchange
Booklet
Information booklet about the TU/e
and other practical information
CONTENTS
Introduction of the exchange booklet for international students 3
1 The Netherlands 4
1.1 Accommodation 4
1.2 What is in your room? 4
1.3 Dutch eating habits 5
1.4 Insurance and bank account 6
1.5 Getting mobile: Dutch phone number 7
1.6 Weather in the Netherlands 8
1.7 Transportation 8
1.8 Working possibilities 11
1.9 DUO – IB-Group + other grants: Grantfinder 12
2 Eindhoven 13
2.1 City of Eindhoven 14
3 TU/e 18
3.1 Agenda / calendar academic year 18
3.2 Campus map 18
3.3 A glance of some buildings on campus 19
3.4 Education and Student Service Center 21
3.5 Digital Learning and Working Environment (DLWO) 23
3.6 Learning Dutch 26
3.7 Library 27
3.8 Canteens and meals at TU/e campus 27
3.9 Student organizations 28
3.10 Other facilities on campus 32
3.11 Contact List 34
3.12 Important information in case of Emergency 35
3.13 Important addresses in medical and other cases 35
Appendix A, EXTRA INFORMATION 37
Appendix B, List of stores: 40
Technische Universiteit Eindhoven University of Technology
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Introduction of the Exchange booklet for international students
The information in this part of the booklet introduces you to the practical things of
your first days in Netherlands, Eindhoven and TU/e. The aim is to give you an idea of
what to expect in your first days here and answers questions like: What is the Meet
& Greet service? What’s the weather like in the Netherlands? How do I find grocery
shops? What are Dutch people like? With the help of an international student,
currently studying at the TU/e, information was gathered and put into this booklet.
Firstly here are some basic, but important “rules” which are followed here in the
Netherlands:
• Be on time for appointments – Dutch people are very punctual and plan their
time very well, so being late can cause serious delays and irritation;
• Time management – try to plan your time as it will make things much easier for
you the rest of your studies in the Netherlands;
• Communicate, communicate and communicate - if you have any questions
ALWAYS ASK. All the people working at TU/e (for example the Education &
Student service center) want to help you. If you don’t understand something, if
you are not sure where you are meant to be at a given time, if there is something
worrying you, don’t hesitate – come and talk to us. We are here to help you!
We suggest that you visit the following link and watch these interesting and very
informative movies about the Netherlands and studying here:
http://www.youtube.com/user/studyinholland
Please read the information in this booklet very carefully and enjoy your stay in the
Netherlands! It gives us great pleasure to welcome you here!
Education and Student Service Center / International Relations Office
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1 The Netherlands
1.1 Accommodation
TU/e offers to arrange accommodation for all guests coming from abroad who stay in
Eindhoven for longer than one month. Exchange students are accommodated in
single bedrooms in student houses. Student houses are shared by several students,
usually internationals, but sometimes Dutch housemates too. The rent of a student
room is approx. €425.
For more information about the offer to arrange student housing by the TU/e, please
look at following website:
http://w3.tue.nl/en/services/stu/internationalisation/services/accommodation/acco
mmodation_for exchange students/
1.2 What is in your room?
Most student rooms for international students are furnished with a (single) bed,
table & chair, lamp, wardrobe, basic kitchen utensils, such as pots, pans, cups, plates
and cutlery, and use of a washing machine. If you already received information who
your landlord will be you could contact him before your arrival to find out what you
would need to bring with you. Otherwise expect mentioned things.
Eindhoven has a few well known and cheap shops for buying household goods, such
as the world famous
http://www.ikea.com/
And very common in The Netherlands:
http://www.blokker.nl/
http://www.hema.nl/
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1.3 Dutch eating habits
Although food from all over the world is available in restaurants and supermarkets,
traditional Dutch cooking shows no sign of dying out. Its origins lie in Holland’s
agricultural past and it features local produce such as bread, potatoes, root
vegetables, greens, pork and beef products plus a variety of dairy produce including
the famous Dutch cheeses.
An example of a traditional Dutch main meal is called “Stampot” and includes
mashed potatoes mixed with vegetables and usually meat of some kind (perhaps
pork sausage or bacon cubes) and a rich gravy. Meat balls are also popular served
with gravy and potatoes. Lamb and mutton are rarely eaten by the Dutch and are
therefore not as easy to find. However chicken, pork, beef and vegetarian meat
substitutes are widely available. Some of the more unusual vegetables eaten by the
Dutch are sauerkraut, chicory and kale.
Thick soups form another popular meal, the most famous being “Erwtensoep”, a
substantial pea and ham soup containing the ubiquitous smoked sausage. Another is
Brown Bean soup (“bruinebonensoep”) with brown beans replacing the peas.
However a majority of the Dutch (including Dutch students) don’t stick to the
traditional Dutch cuisine. On the contrary! Instead they prefer to choose
international “students’” cuisine, which mostly includes pasta cooked in lots of
different ways, rice, salad, yogurt, sandwiches and breakfast cereal. Students prefer
food that is easy to cook and does not take too much of their time. Price is an
important factor too – with their low budget, students shop for cheap food.
Holland has a colonial past and the Dutch have acquired a taste for the exotic,
particularly Indonesian dishes. Indonesian ingredients are available in supermarkets
and some have found their way into mainstream cooking. The same applies, to a
lesser extent, to food from the former Caribbean colony of Suriname.
(References: http://www.nlplanet.com/nlguides/traditional-dutch-food)
Dutch people usually eat at least three times a day: breakfast, lunch and dinner.
Some international students may notice that there is a lot of bread in the Dutch daily
menu. Sandwiches are very popular here for breakfast and lunch, although warm
dishes are also available on campus during the day.
It’s up to you to decide if you want to bring your own food with you to the campus
or whether you want to eat “Dutch-style” at one of the many eateries/cafeterias on
campus.
All in all the Netherlands has a long history of international relations and this is
reflected not only in the way Dutch people communicate with other nations, but
also, how they accept the variety of cuisines. So, you can be sure you will find almost
everything you need for satisfying your cooking habits in grocery shops or open
markets.
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1.4 Insurance and bank account
Everyone who lives in the Netherlands is obliged to have health insurance and
personal liability insurance.
• For EU students:
Students from the EU can apply for an EU Health Card at their own health care
insurance company. For more information, visit
http://ec.europa.eu/employment_social/healthcard/index_en.htm.
• For Non-EU students:
Students from outside the EU are advised to take out health and liability
insurance from AON (https://www.students-insurance.eu/). You can take out this
insurance before or after your arrival. It costs approx. € 40 per month. Although if
you choose not to take out AON and if your insurance from your home country
also covers you in the Netherlands, then please send us a copy of your policy
before your arrival, so the International Office can assess whether your insurance
has sufficient coverage.
• Bank account
The International Relations Office assists you to open a bank account at a Dutch
bank, called Rabobank. After your arrival you can come to the Education &
Student service center to get more information. Before departure to the
Netherlands, please check with your local bank office, if money can be
transferred from the bank account in your home country to your new bank
account at the Dutch Rabobank and what arrangements you need to make to pay
money into your Dutch bank account.
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1.5 Getting mobile: Dutch phone number
After you have arrived and have settled in Eindhoven it might be an idea to get a cell
phone for daily use here in the Netherlands. There are several options for students:
you can get a prepaid phone number or sign a contract with a mobile phone service
provider for 1 or 2 years.
Prepaid simcards and contracts for your mobile can be found in special telephone
stores, where all useful information and goods are provided. These stores are usually
named after the mobile service provider. We will introduce you to major mobile
service providers in the Netherlands. So afterwards, you can explore their websites
and find which way of getting mobile is best for you.
• Vodafone (http://www.vodafone.nl):
Vodafone is one of the largest mobile telecommunications companies in the
Netherlands and is part of the worldwide Vodafone Group, the largest
telecommunications company for mobile telephony world. The successful and
internationally oriented company distinguishes itself through a very open and
informal culture that aims to encourage people, to inspire and challenge.
Vodafone is a company in which people live, because they work with people with
the same boundless ambition and scope to new ideas and initiatives.
• T-Mobile (http://www.t-mobile.nl):
T-Mobile is one of the largest international suppliers of mobile communications.
Through its networks in many European countries, Asia and the U.S. make more
than 82 million people use our mobile services. At T-Mobile you can choose from
T-Mobile Subscriber or T-Mobile prepaid rate plans. With or without buying a cell
phone.
• Telfort (www.telfort.nl):
Telfort offers mobile telecommunications products and services in the
Netherlands and abroad for the inhabitants of the Netherlands. Our effective
organization we can respond quickly to local customer requirements. Telfort
offers bright and services are competitive in price.
One little remark: prepaid does not require you to sign any contract, though the
service cost is a lot higher than a contract for 1 or 2 years.
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1.6 Weather in the Netherlands
The Netherlands has a temperate climate, so its summers are not tropical and the
winters are not extremely cold. The average temperature of Netherlands is about 2°C
in the month of January and 19°C in July, so whilst you can where light to medium
clothing in the summer you will need medium to warm clothing in the winter.
The average rainfall in a year is 76.5 cm and rainfall is common throughout the year,
so it’s an idea to always carry a raincoat or an umbrella with you. These can be
bought easily once you arrive here.
For more information visit the following websites:
• http://www.mapsofworld.com/referrals/weather/world-weather/weather-
netherlands.html
• http://www.nlplanet.com/nlguides/dutch-climate
1.7 Transportation
Walking
Although Eindhoven is the 5th
largest city of the Netherlands, it is still possible to
reach most destinations on foot, especially if you live and spend most of your time
within the central ring road of the city. The ring road is approximately 5km in
diameter.
Cycling
Riding a bike is the most common way of traveling in the Netherlands all year
around. The fact that the Netherlands is so flat gives the impression that the country
was built for cycling!
Cyclists must abide by the general traffic rules and there is also a separate set of
rules for cyclists
General traffic rules:
Because of the large number of bicycles, special traffic rules apply to bicycles and
mopeds.
The following applies to both:
• Give way to all traffic approaching from the right hand side, unless signposts
state otherwise.
• Pedestrians must give way to cars, lorries and motorbikes, unless signposts state
otherwise.
Rules specific to cyclists:
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• Cycling side by side (maximum 2 persons) is only allowed if other traffic is not
inconvenienced.
• Lights are compulsory after dark!
• Cyclists are not allowed on motorways!
• Children aged 10 and younger must be seated in a child seat. These seats are
available for rent.
• To change direction, clearly indicate this with your arm.
Requirements for your bicycle and equipment:
Foreigners with their own bicycle will have no problems if the bike meets the legal
requirements of Holland. Legal requirements for bicycles are:
• safe and adequate handle bars
• a clearly audible and functioning bell
• adequate lighting at the front and the back after dark
• a reflector on rear mudguard and one between the spokes
• reflecting pedals
• recommended are reflectors or light reflecting armbands for night time - easily
obtained
Tips and suggestions:
• Bikes in the Netherlands can get stolen lots of times. Therefore we advise you to
never leave your bicycle unlocked or else it will disappear! In most major cities
and towns guarded parking facilities for bicycles are available. You can leave your
bike there without worrying but even here you must lock your bike.
• Make sure you carry a simple repair set (often available in a handy little pouch).
For other repairs, you can consult a bicycle shop, where the prices are
reasonable. You'll find cycle shops and repair facilities in virtually every village,
although you may need to go to more specialized shops in larger towns if you're
looking for high-end components. Large do-it-yourself stores also stock bicycle
parts and accessories. Some bicycle renting points at railway stations may
provide a (simple) repair service as well. Most bike shops will have a large
selection of tire sizes in store, including several MTB types.
For more information on bikes in The Netherlands please visit the following websites:
• http://www.holland.com/uk/discoverholland/active/cycling/rules.jsp
• http://www.rijksoverheid.nl/bestanden/documenten-en-publicaties/publicaties-
pb51/verkeersborden-en-verkeersregels-in-nederland-engels/publicatie-road-
traffic-signs.pdf
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Public transport
Within Eindhoven and from the city to surrounding towns and villages you can travel
by bus. There are several bus lines across the city and they all meet at the central
station. In the following link one can find the map of public transportation in
Eindhoven and the schedules of trains and busses (available only in Dutch, but it is
useful to check it out): http://www.oveindhoven.nl/
On the website below you are able to get all needed directions to reach set
destination, also you will find information about bus/metro/tram tickets in the
Netherlands (the price, the look, available discounts, etc):
http://journeyplanner.9292.nl/
To travel with public transport you need a ticket. The 'Strippen Card' is valid
throughout the country for travelling on a bus, tram and metro. Every city or region
has been divided into transportation zones with set tariffs. To travel one zone you
have to pay two 'strips'. You pay an extra 'strip' for each subsequent zone. Within the
same zone you may change within a time limit mentioned on the back of the card.
You can buy a 'Strippen Card' with 15 strips (+/- € 6,50) or with 45 strips (+/- € 19,20).
You can buy 'Strippen Cards' at railway stations, in post offices, some super markets,
department stores and tobacconists. You can also buy it on the tram or bus, but then
the price is quite a bit higher.
To travel between the cities in the Netherlands, take the train . Trains are a popular
and easy way to travel. The schedules are frequent and as the Netherlands is not
huge, the trips don’t take long. The Dutch railways have a general website where you
can plan your trips by train and get all the needed information about your journey:
www.ns.nl . Click on “English” for the English version of the website.
In the near future, exact time frame not known yet, more and more the ‘OV-
chipcard’ will be introduced. The 'OV-chipcard' is a new pricing system for the whole
Dutch public transport and will replace the earlier mentioned “Strippen Card”. The
card is the only valid payment method in Rotterdam and Amsterdam from the 3th of
June 2010. Make sure you have one on time! Please visit the official website:
www.ov-chipkaart.nl (and choose 'UK') for further information.
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1.8 Working possibilities
It might be hard to find a job as an international student in the Netherlands. There
are several reasons for this: besides the fact that international non-EEA students
need a work permit and are only allowed to work for a maximum of 10 hours per
week, there is also language barrier and some other things. Before you start looking
for a job you should know some very important information.
• Working permits: Citizens of Austria, Belgium, Cyprus, the Czech Republic,
Denmark, Estonia, Germany, Hungary, Finland, France, Greece, Ireland, Iceland,
Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Norway, Poland,
Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom
DO NOT need working permit, their working hours are not limited.
• Citizens of other countries do need working permit. They are also allowed to
work no more than 10 hours per week during the year (part-time job) or seasonal
job; June, July & August (full-time).
• To get a work permit, your employer has to apply for it. You cannot do it yourself.
• As soon as you start working you need to have a basic Dutch healthcare
insurance, even if you are EU citizen. This will be more expensive than the
healthcare insurance for students.
• Your job, by means of working hours, may affect your studies, so think carefully,
how much time you are able to work before signing the contract.
• Check Nuffic.nl for further information about finding a job, and what you need to
do before you start working: http://www.nuffic.nl/international-students/living-
in-holland/working-while-studying.
As mentioned above it is pretty hard to find job for international students. But you
should always think positive. Also you should know, that in the Netherlands there are
several companies – recruitment agencies – which help students, who do not speak
Dutch to find a job. Below we provide you with the links to their websites. You
should definitely contact them, if you cannot find a job yourself.
• Abroad Experience: http://www.abroad-experience.com/
• Adams Recruitment: http://www.adamsrecruitment.com/
• Blue Lynx: http://www.bluelynx.com/webgen.aspx
• Content: http://www.content.nl/2497/multilinguals.html
• English language jobs: http://www.englishlanguagejobs.com/
• Kelly service:
http://www.dutchisnotrequired.nl/web/nl/services/nl/pages/index.html
• Projob: http://www.projob.nl/nl/
• Undutchables: http://www.undutchables.nl/
• Studie job: http://www.studiejob.nl/
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1.9 DUO – IB-Group + other grants: Grantfinder
For students from the EU this is a very important chapter. If you are an international
student from EU country and you are working in the Netherlands 32+hours per
month you can apply for a study grant, loan and OV-chip card (free public
transportation card for either weekdays or weekends) from DUO - IB-groep. Take
your employment contract, passport and student card to the DUO - IB-group office in
Eindhoven:
Clausplein 6 (De Witte Dame) 5611 XP Eindhoven.
You will be able to ask questions and get all the necessary information about what to
do next and how to apply for a grant, arrange a loan, etc. However we strongly
suggest you to check the DUO - IB-group website carefully before you go : ib-groep.
There is a maximum you may earn every calendar year without having to pay your
grant back. The maximum amount for 2010 is € 13,215.83 aggregate (gross) income.
If you are interested in finding a grant to support your studies (regardless of whether
you are an EU or non-EU student) there is one very useful site, where you can find all
grants and scholarships you are eligible to apply in the Netherlands. Grantfinder:
http://www.grantfinder.nl/content/index.asp
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2 Eindhoven
You may check the two following links to find information and a map of the city of
Eindhoven:
• http://maps.google.nl/maps?hl=nl&rlz=1T4ACPW_nlNL341NL341&q=plattegron
d+eindhoven&um=1&ie=UTF-
8&hq=&hnear=Eindhoven&gl=nl&ei=qqUeTPOVFdSSONHn-
ewL&sa=X&oi=geocode_result&ct=title&resnum=1&ved=0CBoQ8gEwAA
• http://wiki.worldflicks.org/eindhoven.html#coords=(51.445004,5.466213)&z=12
Grocery shopping
Outdoor markets
Outdoor markets are usually slightly cheaper than the cheaper supermarkets, and
the produce is often locally grown and fresher. The markets in Eindhoven are usually
mixed markets, selling not only foodstuffs but also clothing, household goods, etc.
Address Day Time
Wijnpeerstraat Monday 12.00-16.30
City Center Tuesday 09.00-14.00
Winkelcentrum Woensel Wednesday 09.00-12.00
Winkelcentrum Gestelse
Ontginning
Wednesday 13.00-16.30
Generaal Bothastraat Thursday 09.00-12.00
St. Trudoplein Thursday 13.00-16.30
St. Gerardusplein Friday 12.00-17.00
Woenselse Markt Saturday 10.00-17.00
City Center Saturday 10.00-17.00
Wilhelminaplein (eco-market) Saturday 10.00-16.00
International supermarkets and grocery shops
International supermarkets and grocery shops are concentrated particularly in the
Kruisstraat and the Woenselsemarkt, which are in a walking distance from the TU/e.
There are many more scattered throughout Eindhoven. Some examples are
mentioned below in the list of supermarkets. A list of supermarkets, shops for
personal care and household goods can be found in appendix B.
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Opening hours of shops and supermarkets in Eindhoven (in general)
Day Shops (in general) Supermarkets (in general)
Monday 13:00-18:00 8:00-20:00
Tuesday to Thursday 9:30-18:00 8:00-20:00
Friday 9:30-21:00 8:00-21:00
Saturday 9:30-17:00 8:00-20:00
Sunday closed 16:00-20:00*
* More and more supermarkets, like XL Albert Heijn and other supermarkets have opening hours
during Sunday afternoon. Also a small Albert Heijn supermarket at the central railway station is open
from 8:00 – 23:00
2.1 City of Eindhoven
Eindhoven received its city privileges in 1232, though you will hardly find anything
from those times in this modern city of Noord Brabant. Today Eindhoven is an
innovative and modern city of the Netherlands. It’s the 5th
largest city in the whole
country and is called the center of technology, innovation and design.
There are a number of things what you, as a student can do in this city. Since it has
university and several other higher education institutions, sometime Eindhoven is
even called students town. Here you can find everything for your hobbies, such as
sport, photography to free time facilities from “Pub Crawling” to theater, concerts or
parties of famous musicians or DJ’s. There are also several annual events which
brings a lot of joy and attractions to all of the inhabitants of the city. We will talk
about some of them right away.
Festivals and Celebrations
18th
of September – The Lichtjesroute:
The Lichtjesroute is an event held every autumn. It starts on 18th
of September,
which is the day, when Eindhoven was liberated from Germany during the Second
World War. The Lichtjesroute starts with a big parade and commemoration of the
1944 events in Eindhoven. The lights which are build to create and illusion of fairy
tales are lit and stay on for about 2-3 weeks. There is 15 kilometers cycle path, where
you can enjoy the amazing feeling, which those lights create. Sometimes students
gather in groups, take some coffee, tea, cookies of other treat and cycle the route
together, you should try that too!
GLOW international Forum of Light in Art and Architecture: f
Eindhoven "The City of Light" is the perfect setting for the GLOW light festival. The
industrial city has a reputation to maintain in the areas light, art, design and
technology. In GLOW all these aspects come together in surprising light creations.
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Visitors have free access to the event. They can follow a route through the inner city,
where about twenty light designers and light artists have illuminated typical spaces
and buildings in a fascinating way. Participants are selected by the organization
based on their artistic originality and innovative use of lighting technologies, which
include computers, sensors, animation and projection. GLOW is a platform for
creative talent that uses light in all its applications as a tool to let the local
architecture come to life.
More information about GLOW:
http://www.gloweindhoven.nl/glow2009/informatie/gb_informatie.html
Marathon:
Are you enthusiastic, sporty and stubborn person? Then this event is for you!
Every year many cities in the Netherlands arrange marathons. But as it is said in
media Eindhoven holds one of the fastest and the most enjoyable marathons in the
world. The major facts about marathon are:
• It is in the World’s top 15 fastest marathons
• It is a major event with approximately 17,000 participants and 160,000
spectators
• Includes the Runners festival a hugely popular festival throughout the country
with at least 15 musical attractions
• It is true city marathon (two rounds)
Christmas period and New Year celebration:
The city of lights looks just wonderful when the period of Christmas comes. Most of
the city is decorated with lights and other Christmas decorations. In the very city
center, Market Square, you will find the open air ice-skating arena and lots of people
enjoying it or resting while drinking a cup of hot chocolate. For the New Year
celebrations you also have a lot of choices. First of all, most of the bars and cafes are
open and usually have special parties. Most of the times you choose the place where
you want to go and after paying entrance fee enjoy New Year’s Eve with some nice
program, food and/or drinks. As mentioned above it can be either bar or any concert
hall, such as Effenaar or Philips Music centrum in Eindhoven.
Sometimes though there are private student parties, which are fun and nice place to
meet New Year.
Carnival:
Carnival is a huge and colorful celebration in the southern regions of the
Netherlands. Eindhoven can be proud of its parades and events in the city during the
four day holiday. Officially Carnival is held from Sunday until Ash Wednesday, 40 days
before Easter, but in fact the city starts its celebrations on Friday evening and
continues until late on Tuesday. Masks, costumes, loud music, beer and good mood
everywhere! You have to see it yourself. And the most important thing is that there
are no lectures at the TU/e in carnival week!
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Queen’s day:
Koninginnedag or Queen’s day is celebrated on April 30 in the whole kingdom of the
Netherlands. Queen's Day celebrates the birthday of the Queen of the Netherlands
and is supposed to be a day of national unity and "togetherness". Queen's Day is
known for its "freemarket" all over the country, where everybody is allowed to sell
things in the streets. Other activities during Queen's Day are children's games,
individual musical performances, and music concerts. The whole nation dresses in
orange and has a lot of fun. You will experience it yourself!
Going out in Eindhoven:
Since Eindhoven is sometimes called students town, there are lots of places to go.
The most famous one is the bar street called Stratum. It is the longest pub filled
street in the Netherlands. On the peak nights (Thursday through Saturday) you can
meet approximately 20,000 people in that street! This is where you’ll find loud music
from the bar, salsa dancing in Santiago de Cuba and cheerful passersby.
Though it is great fun and a nice experience to try Stratum with all its bars, some
people are looking for something different. For those, who are more interested in
alternative music and specified parties, there are other places to hang out, such as
Irish pub or bar Hoogste Tijd. These places differ from Stratum with their bohemian
atmosphere and different kind of music. Sometimes you can find live performances
and famous DJ’s playing there.
But if you are looking for something else, for example, you are jazz lover, you should
definitely take a look at the bars and cafes in Wilhelmina plein, where such cafes as
cafe Wilhelmina or cafe De Groot, holds weekly jazz or blues concerts or other similar
events. Also for bigger concerts and cultural events you should always check the
agenda of Philips music center and Effenaar. The links to their websites will be
provided below, whith the whole bunch of other useful links for your free time.
• Irish Pub http://www.osheaseindhoven.com/
• Café Wilhelmina http://www.cafewilhelmina.nl/
• Cafe de Groot http://www.kaffeedegroot.com/
• Bar Hoogste Tijd http://www.hoogstetijd.nl/
• De Fabriek http://www.defabriek.net/
• STRP festival http://www.strp.nl/
• Temporary Art Center http://www.tac.nu/
• Van Abbe Museum http://www.vanabbemuseum.nl/
• Central Library of Eindhoven http://www.bibliotheekeindhoven.nl/
• Visual Culture / Now & Later http://www.mu.nl/exhibitions/now/
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Eindhoven and the world: Airport/Cheap tickets
While staying in Eindhoven you also have a nice opportunity to see the world, well at
least Europe, in a comparatively cheap way: travel from Eindhoven Airport . All the
information about the airport you can find in its website:
http://www.eindhovenairport.com/ .
You also have to know something about cheap airlines. Ryanair flies out of Eindhoven
airport with some very good bargain tickets (see http://www.ryanair.com/en).
Sometimes the prices of tickets are stunning, such as € 0.00! But you have to bear in
mind, that there always are taxes you’ll have to pay and the overall price will be
higher. Though it still worth traveling this way!
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3 TU/e
3.1 Agenda / calendar academic year
Through the OWI information site you can find the calendar of the coming academic
year 2010-2011: https://venus.tue.nl/owinfo-cgi/owi_1692.opl
3.2 Campus map
All the buildings of the campus are on the map above. In this map you can find the
building of each department, library, etc. At following link you’ll find the details of
this map.
http://w3.tue.nl/fileadmin/organisatie/objects/doc/plattegrond-eng-2009.pdf
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3.3 A glance of some buildings on campus
In this booklet we shortly introduce you to some common used building, where you
can have coffee break, lunch or meet your friends during the break, go for sports or
go to for studying.
If you are interested to see details of all Campus buildings you can look at
http://w3.tue.nl/nl/diensten/dh/gebouwinformatie_campus_tue/, by clicking in the
left menu on the names of the buildings.
Auditorium
In the map it is indicated as AUD. In this building, you
can have lunch, because there is a nice Café with warm
and cold foods also coffee corner with delicious
muffins for your belly. It is also the building, where
most likely you will have some of your classes and
major events, like special Lectures or Christmas
reception. More information: Auditorium (only Dutch).
Main building
Main building (in Dutch called Hoofdgebouw) is
indicated as HG on the map. The Educaton and
Student Service Center (STU) is located in this main
building on the ground floor. Besides that it holds
department of Industrial Design and Mathematics &
Computer Science. Here you can also find a small
bookshop, printing and copying service, an ATM,
Hairdresser and the University Club (restaurant).
More information: Main Building
De Hal
De Hal is where the main Library is located. Here you
can also find enough space for studying. For more
information about the Libraries at TU/e campus,
please look at chapter 7.5. Besides that in this
building TU/e’s Language Lab is located.
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Kennispoort
Kennispoort is the first building you’ll see by
entering the TU/e campus walking from the
Central Railway Station in Eindhoven. In the map it
is indicated as KP. Mostly private conferences and
lectures are held in Kennispoort, but many
students tend to visit the Kennispoort Café during
lunch. Why, not? There you can find nice
atmosphere, delicious dishes and comparably low
prices.
More information: Kennispoort
Paviljoen
This is the building of Industrial Engineering &
Innovation Science department. On the map it is
indicated as PAV. This is the oldest building where
the University originally started in 1958 on the
campus and maybe that’s why it has such a cozy
atmosphere. Most of the time it is used as
classroom building, but it also includes several offices. Also it has nice Café, where
lots of students go to have some snacks. More information: Paviljoen
Sportscenter
The TU/e sports center is well known and offers the
largest variety of sports within the Netherlands
(compaired to other Dutch universities). More
information: Sportscenter
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3.4 Education and Student Service Center
There are times before, during and after your study when you may need some good
advice. Student grants, admission, coaching, help with personal matters and labor
market information are some of the topics with which the Education and Student
Service Center (STU) can assist you.
The Service Desk of the Education and Student Service Center (STU) is the place to go
with your questions on student affairs. Usually you will get an immediate answer to
your question or an appointment may be made with a student advisor.
Opening hours: Mon.- Fri. 8.30-17.00 hours
Location: HG 0.72 (main building)
Telephone: +31 (0)40 247 4747
Internet: www.tue.nl/en/services/stu
International Relations Office
The TU/e International Relations Office (IO) is a permanent task force within the
Education and Student Service Center (STU) and is responsible for policymaking and
implementation in the domain of internationalization. The IO staff can give you
information on the possibilities for grants, insurance, international student
organizations and various other items, which may be important during your stay.
For information, advice or support on the following topics, please contact the
International Relations Office:
• Admission procedures and assessment of diplomas;
• Visa applications;
• Accommodation;
• Insurance;
• Introduction programs for international students;
Internet: www.tue.nl/internationalisation
Information Center
The Information Center of the Education and Student Service Center (STU) offers you
a variety of information, e.g.:
• Documentation on various courses or professions;
• Information on the current situation on the labor market;
• Information about jobs and companies;
• Brochures from the DUO- Informatie Beheer Groep (student grants office);
• TU/e funding regulations, the graduation fund and the so-called
‘bestuursbeurzen’;
• Literature and video tapes on communication skills such as effective
presentations and meetings.
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The Information Center is located in the Education and Student Service Center and
hase the same opening hours.
Internet: http://w3.tue.nl/en/services/stu/general/information_center
Administration
The Education and Student Service Center (STU) also has an administrative function
such as enrolment, deregistration, student ID card replacement and notebook
administration, etc. For enrolment and deregistration you have to comply with Dutch
law. Please read carefully the information in the booklet ‘Enrolment 2010-2011 and
the Student Statutes. http:www.tue.nl/en/services/stu/regulations.
� All information of the tasks of the Education and Student Service Center and
the International Relations Office can be found on
http://w3.tue.nl/en/services/stu/
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3.5 Digital Learning and Working Environment (DLWO)
What is DWLO?
DLWO is the digital learning and working environment of TU/e. Via this application
you can access all the information you need about study programs, courses, exams
and lecture schedules. Through DLWO you can enroll for courses, groups and exams,
create your personal lecture schedule and access course and group documents. In
addition, you can consult your exam results, your email and agenda in this way.
Where can you find DWLO?
You find the digital learning and working environment (DLWO) at
http://education1.tue.nl/. You can log in with the username and password you use
for your TU/e email account.
Where can you get help?
You will find an answer to many questions via the Help function in DLWO. For other
questions and feedback, please contact the Helpdesk:
• Email: helpdesk.education@tue.nl
• Phone: 040-2474747 (9.00-17.00hrs)
Where can you find information and schedules of your exams and courses?
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Via Activities or Search, go to the course you wish to have information about. Then
click the course code. A screen will appear with detailed information about your
course. This screen has four tabs: Information, Groups, Schedule and Sources.
• Under the tab Information you find the detailed information about the course
and the exams
• Under the tab Schedule you will find the schedule for your course. In addition,
this calendar shows the schedule of the exams you have registered for as well as
your personal lecture schedule.
Information about the schedule for your study program you will find via
Activities, Target group Timetables & Calendars.
How do you add more courses on your personal time table?
Go to Activities and by setting filters in Filter search results, generate a list of one or
more courses. Select the course or the courses you wish to add to your personal
lecture schedule, then click Add to timetable at the bottom of the list.
How do you register for an exam, a course or a group?
To register for an exam, a course or a group, go to Activities. Look up the course for
which you wish to register through Filter search results. In the list that is generated
you will find either Register or No behind courses you can register for. Click Register
in order to register and select the exam, the course or the group in the screen that
appears. Then click Register for selection. To check if you have indeed been
registered, you may consult the block Activities on the same page.
To deregister, go the block Activities on this page, select the exams, courses or
groups you wish to deregister for and click Deregister.
How can you find your documents and announcements on your courses and
groups?
To find the documents of a course, navigate to the course via Activities or Search.
Click the course code and a screen with detailed information about the course will
appear. This screen has four tabs: Information, Groups, Schedule and Sources.
• Under the tab Information you can click Study guide (folder), Discussion or
Announcements to access the online course environment with documents and
announcements.
• Under the tab Groups select the course name, go to the block Folders, hover
above the course name and click Open. If you first select the name of your group
and then go to Folders, you will access the group space.
• Under the tab Sources, hover above the course name in the block Folders, then
click Open.
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What do you find on your personal time schedule?
You will find your personal lecture schedule in the lower right part of your
screen, button Schedule. In this schedule find:
• The courses you added to your personal lecture schedule
• The schedule of the exams you registered for.
Please note! The lecture schedule of courses you have registered for (not the exams)
are not automatically added to your schedule. In order to do this, you need to add
them separately to your personal lecture schedule via Activities.
How do you add favorite?
Click the +-sign in the lower left part of the screen. In the screen that appears, click
Add to Favorites. You can change the name you wish to give to the Favorites.
Otherwise, close this screen and the Favorites have been added.
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Which announcements do you find on your news page?
On the news page (News) you find the following announcements:
• General links:
Links to other sources of information about you study programs.
• Education news:
General announcements on educational matters.
• News and announcements on courses:
Announcements of the courses you have registered for.
• News channels of study programs:
In these channels you find announcements on study programs. You are
automatically subscribed for the news channels of your own study program. For
other channels you can subscribe via DLWO.
• News TU/e:
The news messages of TU/e
3.6 Learning Dutch
Coming to live and study in a foreign country and not knowing the local language
might be quite hard sometimes. Also, wouldn’t it be nice to understand what people
are saying and be able to talk back in Dutch?
With the intention of easing the life of international students and encouraging the
integration process, TU/e provides international students and staff with free Dutch
language courses.
Each semester you have opportunity to attend Dutch language classes of four
different levels: Beginner, Intermediate, Advanced and Advanced plus. The only thing
you have to do is to sign up before the courses start at CTT office (de Hall 1.39). And
do not forget, that you have to do it as soon as possible, because these language
courses are very popular among students and often the courses are filled very
quickly.
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3.7 Library
Information about library opening hours, library’s website and rules of borrowing
books can be found in the library brochure “”Finding your way in the TU/e Library”,
which you can download by clicking on this link:
http://w3.tue.nl/en/services/library/about/services/brochure/ .
Additional information can be found on library’s website:
http://w3.tue.nl/en/services/library/
3.8 Canteens and meals at TU/e campus
There are eleven canteens on the TU/e campus, which serve coffee, tea, milk, soup,
rolls, snacks and light lunches at reasonable prices. The canteens are generally open
from 9.00 to 14.00 hours. The canteen in the Auditorium is open until 19.30 hours,
except on Friday until 16.00 hours. Hot meals are available at the canteen in the
Auditorium. Outside canteen opening hours you can make use of the dispensers for
hot drinks, lemonade, sweets or ice cream.
http://w3.tue.nl/nl/diensten/diz/services/facility_services/restauratieve_voorziening
en/catering/informatie_over_kantines. (Only Dutch)
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3.9 Student organizations
Study associations
Every department at TU/e has its own study association. There are lots of good
points why it is useful to become member of SA. You will get opportunity to know
more Dutch students, to participate in certain workshops, which will help you to gain
experience for you future career and also maybe some discounts on the study
material.
For further you can check their websites.
Department: Study associations: Website:
Biomedical Engineering Protagoras http://www.protagoras.tue.nl/
Architecture, Building & Planning Cheops http://www.cheops.cc/
Electrical Engineering Thor http://www.thor.edu/
Industrial Design Lucid http://www.lucid.id.tue.nl/v2/
Chemical Engineering &
Chemistry
Japie http://www.tsvjapie.nl/
Industrial Engineering Intermate http://www.intermate.nl/
Innovation Science Industria http://svindustria.org/
Applied Physics Van der Waals http://www.vdwaals.nl/
Mechanical Engineering Simon Stevin http://www.simonstevin.tue.nl/site/
Mathematics and Computer
Science
Gewis http://gewis.win.tue.nl/en/
University campus is not only the place to study, but also the place where you will
find a lot of things to do outside working hours. The following is an overview of some
of the leisure activities available on campus.
Department ‘Borrels’
Each Thursday almost all study associations have so called “happy hours” (=borrels).
Where the students of the department gather together, meet each other, drink beer
and have fun. Sometimes study associations organize borrels on a certain theme or
for a particular occasion, so it becomes bigger event, for example Christmas borrels .
It is nice way to relax, meet your classmates and colleagues, discuss interesting topics
in a casual, stress-free atmosphere. For more information about borrels, check your
departments study association website.
Studium Generale
Besides the weekly ‘borrels’ we mentioned before, we should
definitely mention Studium Generale (SG) and its organized
activities. Studium Generale organizes not only official ECTS
(study points) lectures about most diverse subjects in which
you will be definitely be interested, but they also organize concerts, parties, theater,
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films and interviews all year round. Although the majority of the scheduled events
are Dutch-spoken, there organization tries to include more and more English-spoken
events. Most of these events take place in the GasLab. This building is located on the
TU/e campus, with a hall large enough to host lots of visitors. You can find out more
about events and activities held by SG by checking their website:
http://www.studiumgenerale-eindhoven.nl/sg/pages/home.php and then click on
English Page
Student Sport Center (SSC)
TU/e is proud of its sport facilities. You can participate in over forty different sports
at the university sports center. You can train in a group or in classes under the
guidance of trainer, or workout on your own.
The sports accommodation consists of three sports halls, a gymnasium, a judo hall, a
table tennis hall, two squash courts, a fitness center, eleven outdoor tennis courts,
three soccer pitches, a baseball field, a lighted training field, a boat house, a rugby
pitch, an artificial climbing wall, a surf board shed and a small sauna, an indoor
swimming pool.
To join the Student Sports Center you have to buy a sports card (€70 euro’s per year).
More information about card and facilities provided by SSC you can find at the
following website: https://venus.tue.nl/sci-cgi/sci_8300.opl. Click on English and
then Main Menu in the left menu structure.
Students sports clubs
TU/e Student Sport Center also hosts several students sports clubs. Many of those
take part in national competitions. More information about the different sports clubs
you can look at http://w3.tue.nl/nl/navigatie/portals/studentenverenigingen/ and
click on the
links under the Dutch word: Sportverenigingen. Here you can find websites of all the
clubs at TU/e (like golf, soccer, volleyball, horseback riding, tennis, etc.).
Unfortunately not all websites are in English.
International student associations
Various associations on the TU/e campus such as AEGEE, BEST, IEEE and ESTIEM,
gives local and international students the opportunity to have the possibility for a
possible foreign adventure by making contact with international organizations and
with each other.
At http://w3.tue.nl/en/doelgroepen/student/student you will find some information
about the international student associations.
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Culture and other student associations
T!NT
T!NT is a place for both Dutch and international students
where they can meet, develop themselves and get
inspired. Website: www.tue.nl/tint.You can also find a
group of T!NT at Facebook.
Mosaic
Mosaic was founded in 1997 by a number of students who felt that there was a need
for a student union in Eindhoven, where students with different cultural backgrounds
were represented.
Since its birth,
Mosaic has been able
to connect students
from all around the
world during activities; with the aim of bringing the different cultures together. All
the students, no matter from which background or ethnicity, from the Technical
University Eindhoven and Fontys Hogescholen, are welcome to join Mosaic and
participate in its events. You can also participate in our activities even if you are not a
member, everyone is welcome.
Website: http://www.stud.tue.nl/~mosaic/Pages/info.html
The association of Chinese students and scholars in Eindhoven
The Association of Chinese Students and
Scholars in Eindhoven (ACSSE) is the largest
organization for Chinese students and
scholars in Eindhoven. The Association aims
to help all Chinese students and scholars who
study and work in Eindhoven to integrate
into life in Eindhoven, to enhance the
contacts among themselves, and the
interaction with Dutch and other international associations in Eindhoven. Website:
http://www.acsse.nl/
Indo/Dutch
The Indo/Dutch Association was established with the aim of promoting the
friendship among the peoples of India and the Netherlands. To make the Dutch
public aware of India and Indian culture they also give lectures and workshops etc. in
schools and community centers. The Association organizes cultural programs, fashion
shows and exhibitions.
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Website:
http://www.indiawijzer.nl/culturele_organisaties/eindhoven/eindhoven_indo_dutch.
htm
Student music society Quadrivium
The "Eindhovens Studenten Muziek Gezelschap Quadrivium" is the student music
association for classical music in Eindhoven. Quadrivium has a choir, two orchestras
and the only student recorder ensemble in the Netherlands. Are you a musician and
studying in Eindhoven join Quadrivium!
Website: http://esmgquadrivium.nl/english/quadrivium
Student Theatrical Company Doppio
Each year Doppio has groups of about ten people
who work once a week on things like drama,
improvisation, cabaret, movement and other
forms of theater. If you love art of theater you
should join Doppio.
Website: http://www.doppio.nl/?page_id=2 (only in Dutch)
Student dance company Footloose
Students who like to dance should feel right
at home with Footloose, whether you are
into Rock and Roll, Jazz ballet or Ballroom
dancing. At regular times dance evening are
organized, where ballroom and Latin American dancing can be done including Rock
and Roll dancing. Footloose also organizes workshops and visits to the theatre, so as
to offer the most diverse dance program possible. Dancing competitions are
organized together with other student dace societies.
Website: http://www.esdvfootloose.nl/ (only in Dutch)
Student film and photography society Dekate Mousa
If you want to become an expert in film and photography, you
should really pay a visit to Dekate Mousa. Tuesday is members’
night. Dekate Mousa organizes projects related to film and
photography. The society runs a dark room and has the
necessary equipment of its own.
Website: http://www.dekatemousa.nl/site/
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La Tunina
It is a society of female students, who enjoy playing Spanish Tuna music. They have
regular performances and parties. They go to Spain and Portugal. If you liked to
become member of nice team and learn to play music, this is the right place for you.
Website: http://www.stud.tue.nl/~tunina/index%20Engels.html
Tuna Cuidad de Luz
The Tuna is the male counterpart of La
Tunina, and is open to all male TU/e
students, who enjoys singing Spanish
and South American songs on all sorts of
festive occasions, both in the
Netherlands and abroad.
Website: http://www.stud.tue.nl/~tunacl
More organizations, which might be of your interests you can find in universities
website: http://w3.tue.nl/nl/navigatie/portals/studentenverenigingen/.
3.10 Other facilities on campus
Hairdresser
The TU/e hairdresser can be found in the main building (hoofdgebouw). The
hairdresser is open Monday, Thursday and Friday from 10.00 to 18.00 hours. HG
room 30, tel.: +31 (0)40 247 21 15.
Childcare
The TU/e childcare facility the “TUimelaar” offers students and staff childcare for
children up to four years of age. The TUimelaar is situated on the edge of the TU/e
grounds, close to the Sports Center. Children are welcome from the age of 10 weeks
onwards for a minimum of 6 months and a minimum of two half days.
De TUimelaar, Den Dolech 2, tel.: +31 (0)40 247 47 15, e-mail: tuimelaar@tue.nl,
www.tue.nl/tuimelaar.
University newspaper the Cursor
The university newspaper is called the Cursor and the latest edition can be found at
various places all over the university every Thursday morning. The Cursor is free of
charge for students and staff members. The Cursor contains news, background
stories, interviews, opinion on scientific research and education, and of course on
student life. The Cursor also reports on the political and social affairs that influence
the university. There is a paper and a digital version of the Cursor
(www.tue.nl/cursor).
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Cursor, La Place 0.40, tel.: +31 (0)40 247 29 61, e-mail: cursor@tue.nl.
Reproshop
The following is available from the Reproshop: copies and collotypes in black/white
and color. Also enlargement, reduction and sorting, double-sided copies and copies
on colored paper or overhead sheets/acetates. You can also bind your (term) papers
and theses. The Reproshop is open weekdays from 10.00 to 16.00 hours.
Reproshop, HG -1.42, tel.: +31 (0)40 247 3376 e-mail: reproshop@tue.nl,
http://w3.tue.nl/nl/diensten/diz/logistics/printservice/
The University Print Service
The University printer can give you information on the various activities of the Print
Service and the Reproshop, including analogue and digital printing, and document
binding. For more information contact the Print service office HG -1.50,
tel. +31 (0)40 247 2265/2341, e-mail: printservice@tue.nl.
RSI workshops and courses
RSI (Repetitive Strain Injury) is a difficult problem to solve. That is why the AMSO
(Arbo en Milieuservice Organisatie – the organization for health, safety and the
working environment), together with the Student Sports Center and the company
doctor, have decided to take an integral approach. At the core of this approach is an
RSI prevention workshop and exercise regime. For more information and registration
see the website.
Stekkercafe
The Stekkercafé in “de Hal” is a place to chat with your fellow students, read a
newspaper or plug in your notebook. All the things that are not possible in the
Library! Of course you can also have a cup of coffee and a bite to eat. Stekkercafé, De
Hal 0.04.
Meditation Center
The Meditation Center is centrally placed in ‘de Hal’ and provides an opportunity for
peace and quiet. The Center does not have any particular religious affiliation,
although you are welcome to come and pray here or simply to sit quietly. The Center
is open from 8.00 to 21.00 hours.
De Hal 1.46
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3.11 Contact List
Administrative contact List:
Bank (Rabobank)
Visiting address:
Emmasingel 4
5611 AZ Eindhoven
or
Winkelcentrum Woensel 400
5625 AG Eindhoven
Monday 12.00-17.00
Tuesday till Thursday 09.30-17.00
Friday 09.30-18.00
Saturday 10.00-13.00
Contact for housing and
insurance at TU/e
Mrs. Peggy van de Voort
Email: p.v.d.voort@tue.nl
Contact for visa and residence
permit at TU/e
Mrs. Angie Vorstermans
Email: a.vorstermans@tue.nl
Education & Student Service
Center
Location: main building 0.72
Phone: (040)2474747
Opening hours: weekdays from 08.30 till 17.00
Internet: www.tue.nl/en/services/stu
Municipality/Town Hall
(registration as a citizen)
Stadhuisplein 10 (Eindhoven)
Tuesday till Friday 09.00-13.00 with an
appointment only
Call: 14040 first to make an appointment
GGD (for the tuberculosis test)
Stadhuisplein 2
5611 EM Eindhoven
Email: info@ggdbzo.nl
http://www.ggdbzo.nl
IND in Eindhoven (Dutch
Immigration Service)
Rijksverzamelgebouw “Hooghuis”
Keizersgracht 5, 5611 HB Eindhoven
Opening hours: weekdays from 9.00-16.30
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3.12 Important information in case of Emergency
Education and Student Service Centre (STU) / International Relations Office
Monday to Friday from 08:30 until 17:00
Address: Den Dolech 2, main building 0.72
Tel.: 040- 247 4747
Email: io@tue.nl or stu@tue.nl
Eindhoven University of Technology / Security (Emergencies on the campus)
When STU is not open and the situation cannot wait or in case of an emergency on
the campus
Address: Den Dolech 2, main building – 1.65
Tel: 040 – 247 2222
3.13 Important addresses in medical and other cases
For real emergencies there is one general emergency number to phone in the
Netherlands (this number passes information on to the nearest police station, fire
brigade or hospital): tel. 112.
For non-urgent medical assistance please call the student doctor and make an
appointment.
Student doctor
The student doctor (in Dutch: ‘studentenhuisarts’) gives full medical assistance
according to the standards set for the practice of medicine by doctors in the
Netherlands. It is strongly recommended you register with this or any other doctor
upon your arrival in the Netherlands.
Consultations with a doctor are not for free and the same goes for the student
doctor.
‘Studentenhuisarts’, Dr. De Ruijter and Dr. Vogelzang:
Address: Weverstraat 1
5612 CW Eindhoven
Tel: 040-2438215
The website of the clinic is: http://www.deruijtervogelzang.praktijkinfo.nl/
If, in case of an emergency, you should need a general practitioner outside office
hours, you should contact the 'Centrale Huisartsenpost'. Many general practitioners
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in Eindhoven work together to guarantee medical care at night, the weekend, and on
official holidays.
You must first call: 0900 – 8861
Address Centrale Huisartsenpost: Michelangelolaan 2, 5623 EJ Eindhoven
Pharmacies
Medicines prescribed by a doctor can be picked up at one of Eindhoven’s pharmacies
(in Dutch: ‘apotheek’). The pharmacies are open from 08.30 to 18.00 hrs on working
days. Details on out of hours pharmacies is available by telephoning your local
pharmacy (usually a recorded message informs you which pharmacy in the area is
open evenings and weekends). The chemist (in Dutch: ‘drogist’) also sells some
lighter drugs for more common complaints, such as headaches, bad cold, toothaches,
menstrual pains and diarrhea. The addresses of the various pharmacies can be found
in the city guide under the heading ‘Medisch’.
Student dentist
Eindhoven has a special dentist’s practice for students (in Dutch:
‘studententandarts’). You can make an appointment with the dentist (tandarts) by
telephone between 09.00 and 12.30 hrs. Please check whether you are properly
insured. ’Studententandarts’ Kliniek voor Mondzorg, Botenlaan 82, 5652 CB
Eindhoven, Telephone: +31(0) 40 2514527.
Hospitals
Eindhoven and the Eindhoven region have a number of hospitals (in Dutch:
‘ziekenhuis’): If you need a hospital emergency room, please go to the Catharina
ziekenhuis:
Address: Michelangelolaan 2, 5623 EJ Eindhoven
Tel.: 040 - 2399111
Other hospitals in the Eindhoven region are
• Maxima Medisch Centrum (Diaconessenhuis), Eindhoven;
• Maxima Medisch Centrum (Sint Joseph Ziekenhuis), Veldhoven.
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Appendix A, EXTRA INFORMATION
General Information
The information below is general information. It could be that it is not applicable for
you.
After arrival
After your arrival you should got to the ECTS coordinator of your department. He or
she will provide you with a short introduction to the department and inform you of
the practical arrangements that need to be made. If you are going to take part in a
research project or internship, please also inform your supervisor after arrival.
Student card
At the desk of the Education & Student service center you can collect your student
card and a letter with your identity number and personal code which you need to
access the Education Information system: http://owinfo.tue.nl
Students who have a residence permit:
I) On your residence permit card you will see your personal details. Check the
information carefully when you go and pick up your card. If it is not correct, notify
the IND (Dutch Immigration Service) and let them correct it.
II) Your residence permit is valid for the period you informed us for your visa
application. If you want to stay longer you need to contact your contact person at
the department and ask permission. This person needs to send an email to
STU@tue.nl with your new enrolment date. Then you can contact Angie Vorstermans
to extend your residence permit.
III) If your residence permit gets stolen (in the Netherlands or abroad) you need
to go to the police and get a police rapport. This rapport is necessary to be able to
get a new residence permit card. Contact STU for help to fill in the form.
Please take care of your residence permit card because applying for a new one will
cost you 250 Euros!
Do not forget that you only need to carry your residence permit with you when you
are in the Netherlands, but when you go abroad you will also need your passport.
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EU/EEA students:
Students from the following countries do not need a residence permit and only need
to register at the IND:
Austria, Belgium, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta,
Poland, the Netherlands, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland,
United Kingdom, Iceland, Liechtenstein and Norway.
Call the following telephone number to make an appointment: 0900-1234561.
Students from Romania or Bulgaria cannot register at the IND, but can apply for a
Proof of lawful residence. This is not mandatory! But if you are getting a part time
job you do need to apply for it!
If you want to apply for a Proof of lawful residence STU can help you.
All students:
All students need to register at the town hall as a citizen of Eindhoven.
For students that have an appointment with Angie Vorstermans (students from non-
EU-EEA countries) an appointment at the town hall will be arranged.
A few weeks after your registration at the town hall you will receive a letter from
them. Check the information in the letter. If it is correct you do not need to do
anything, but if it has changed you should notify them.
In this letter you will also find a BS-number. This number is the former social security
number. If you have opened an bank account at the Rabobank, you need to give
them this number as soon as you have it. You could also need this to apply for a
telephone or the internet and when you want to start working. But most students do
not need it at all during their stay in the Netherlands.
Do not lose this letter!
If you’re moving to a different address or if you are going to leave the Netherlands
permanently you should also notify the town hall.
If you receive a letter from the IND (Dutch Immigration Service) it will be written in
Dutch.
Please come to STU immediately so we can translate it for you and help you if
something needs to be done.
It is possible that a few weeks after your arrival you will receive some papers from
the tax office. These are in a blue envelope and written in Dutch. You have received
this form because you have come to the Netherlands and the tax office wants to
make sure that you do not need to pay taxes.
You can come to STU and ask for the translation of these forms or contact Angie
Vorstermans.
Please fill in the forms and send them back to the tax office!
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Job:
Students are allowed to work 10 hours per week OR the full months of June, July and
August.
Students from an EU/EEA country do not need a work permit (except for students
from Romania and Bulgaria). Students from other countries need a work permit. The
company you want to work for needs to apply for this permit. You are not allowed to
work before your work permit has been approved.
Keep in mind that if you get a job you cannot use your student insurance anymore.
You need to get a basic health insurance which will cost around 100 euro per month.
If you get a scholarship we also advise you not to work, because this can cause
problems with taxes.
Students who needed a visa to enter the Netherlands:
Travelling possibilities:
• With your valid D visa you can travel in Schengen countries. Make sure that your
visa is still valid when you return to the Netherlands.
• If you need to return to your home country and you do not have your residence
permit yet, then contact STU well in advance or go the IND front office in
Eindhoven.
• If you want to travel in non-Schengen countries and you have your residence
permit it depends on your nationality if you need to apply for a visa or not.
• If you have your residence permit you can travel to your home country without
problems, but make sure that your residence permit is valid when you re-enter
the Netherlands.
With your residence permit you can travel in the Schengen countries. For other
countries it depends on your passport if you need to apply for a visa or not.
Since 12 December 2008 the Schengen countries are: Belgium, Denmark, Germany,
Finland, France, Greece, Iceland, Italy, Luxemburg, the Netherlands, Norway, Austria,
Portugal, Spain, Sweden, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia,
the Czech Republic, Switzerland and Slovenia.
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Appendix B, List of stores:
International Supermarkets:
• Murah Toko, Heuvelgalerie 8, 5611 DK Eindhoven
• Jakarta Toko, Weverstraat 66 A, 5612 BZ Eindhoven
• Toko Bridge Trading Company, Hemelrijken 87, 5612 LB Eindhoven
• Sin-Wah supermarket, Kleine Berg 65, 5611 JT Eindhoven
• Shahid Tropische Winkel Paramaribo, Heezerweg 118, 5614 HH Eindhoven
• A Kank Troesoe Tropische Winkel, Odysseuslaan 1, 5631 JK Eindhoven
• Chin’s Winkel, Kruisstraat 166, 5612 CN Eindhoven
• Toko Lombok, Sint Otgeruslaan 20, 5643 MP Eindhoven
Cheaper basic supermarkets:
• Aldi, Kruisstraat 183, 5612 CH Eindhoven
• Aldi, Tongelresestraat 227, 5613 DG Eindhoven
• Aldi, Hoogstraat 107 A, 5615 PB Eindhoven
• Aldi, Amazonelaan 4, 5631 KW Eindhoven
• Aldi, Geldropseweg 149, 5611 SG Eindhoven
• Aldi, Orionstraat 137, 5632 DC Eindhoven
• Lidl, Karel de Grotelaan 341 A, 5654 NN Eindhoven
• Lidl, Strijpsestraat 155-157, 5616 GP Eindhoven
• Lid, Urkhovenseweg 16, 5641 KE Eindhoven
• Lidl, Winkelcentrum Woensel 101, 5625 AE Eindhoven
• Lidl, Wijngaardplein 45, 5632 ME Eindhoven
• Lidl, Nederlandplein 114, 5628 AJ Eindhoven
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Albert Heijn / Jan Linders / Jumbo (deluxe supermarket):
• AH, Woenselse Markt 5, 5612 CP Eindhoven
• AH, Insulindelaan 130, 5613 BT Eindhoven
• AH, Neckerspoel 10, 5611 AD Eindhoven (small supermarket located in central
station, open on Sundays)
• AH, Vestdijk 1, 5611 CA Eindhoven (open every first Sunday of the month)
• AH, Hoogstraat 100, 5615 PS Eindhoven
• AH, Leenderweg 52, 5615 AA Eindhoven
• AH, Strijpsestraat 137 A, 5616 GM Eindhoven
• AH, Generaal Coenderslaan 53, 5623 LV Eindhoven
• AH XL, Winkelcentrum Woensel 119, 5625 AG Eindhoven (XL store)
• AH, Ouverture 214, 5629 PX Eindhoven
• AH, Muzenlaan 2, 5631 GD Eindhoven
• AH, Orionstraat 149, 5632 DC Eindhoven
• AH, Tarwelaan 70, 5632 KG Eindhoven
• AH, Roostenlaan 112, 5644 GJ Eindhoven
• AH, Sint Petrus Canisiuslaan 43, 5645 GC Eindhoven
• AH XL, Limburglaan 2, 5652 AA Eindhoven (XL store)
• AH, Franz Leharplein 19, 5654 AZ Eindhoven
• AH, Professor Holstlaan, 5656 AA Eindhoven (small supermarket)
• Jan Linders Tramstraat 21, 5611 CM Eindhoven
• Jumbo, Belgiëplein 21, 5628 XJ Eindhoven
• Jumbo, Geldropseweg 103, 5611 SE Eindhoven
• C1000, Kastelenplein 86, 5653 LR, Eindhoven
• C1000, Nederlandplein 103, 5628 AJ Eindhoven
• C1000, Gemmastraat 1, 5612 HT Eindhoven
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Personal Care:
• Etos, Stationsplein 22, 5611 AC, Eindhoven
• Etos, Demer 2, 5611 AR, Eindhoven
• Etos, Woenselsemarkt 32, 5612 CR, Eindhoven
• Etos, Strijpsestraat 137 B, 5616 GM, Eindhoven
• Kruidvat, Rechtestraat 22, 5611GP, Eindhoven
• Kruidvat, Hermanus Boexstraat 28, 5611AJ, Eindhoven
• Kruidvat, Woenselsemarkt 45, 5612CR, Eindhoven
• Kruidvat, Strijpsestraat 202, 5616GW, Eindhoven
• Kruidvat, Tongelresestraat 280, 5613DV, Eindhoven
• Kruidvat, Franz Leharplein 3, 5654AZ, Eindhoven
• Kruidvat, Heezerweg 322, 5643KN, Eindhoven
• Kruidvat, WC Woensel 283, 5625AG, Eindhoven
• Kruidvat, Tarwelaan 78, 5632KG, Eindhoven
• Kruidvat, Antwerpenlaan 22, 5628XE, Eindhoven
Household goods and (small) furniture:
• Blokker, Kloosterdreef 49, 5612 CT, Eindhoven
• Blokker, Strijpsestraat 135A, 5616 GM, Eindhoven
• Blokker, Demer 13, 5611 AN, Eindhoven
• Blokker, Tongelresestraat 221, 5613 DG, Eindhoven
• Blokker, Hurksestraat 44, 5652 AL, Eindhoven
• Blokker, Winkelcentrum Woensel 38A, 5625 AC, Eindhoven
• Blokker, Franz Leharplein 1, 5654 AZ, Eindhoven
• Blokker, Kastelenplein 68, 5653 LP, Eindhoven
• HEMA, Woenselse Markt 46, 5612 CS, Eindhoven
• HEMA, Winkelcentrum Woensel 92 5625 AE, Eindhoven
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• HEMA, Rechtestraat 37, 5611 GM, Eindhoven
• Xenos, Winkelcentrum Woensel 302, 5625 AG, Eindhoven
• Xenos, Rechtestraat 48, 5611 GR, Eindhoven
• IKEA, Ekkersrijt 4089, 5692 DB, Son
• Leen Bakker, Kanaaldijk Noord 7, 5613 DH, Eindhoven
• Leen Bakker, Boschdijk 289-289a, 5612 HD, Eindhoven
• Kwantum, Ruysdaelbaan 37-39, 5613 DX, Eindhoven
Bikeshops:
• Paul v/d Broek Tweewielercentrum, Elckerlyclaan 93, 5625 EP, Eindhoven
• Ruud Schellekens Tweewielerspecialist, Tongelresestraat 337/A, 5642 NB,
Eindhoven
• Profile de Fietsspecialist, Limburglaan 7, 5616 HR, Eindhoven
• De Rijwielcentrale, Kruisstraat 98, 5612 CL, Eindhoven
• Bikelife Eindhoven, Boschdijk 169, 5612 HB, Eindhoven
• Goodbikes Voordelige fietsen, Heezerweg 270, 5643 KK, Eindhoven
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