euroia clementina gentile: half designer half politician
Post on 17-Dec-2014
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DESCRIPTION
Soft skills and tactics to survive a design project with a political and governmental institution
TRANSCRIPT
HALF DESIGNER HALF POLITICIAN
EuroIA 2014
Clementina Gentile@clementina_g
working with the EU institutions
SERVICE DESIGN INFORMATION ARCHITECTURE
AGILE TRAININGS
GETTING STUCK
WHAT MAKES THIS CLIENT DIFFERENT?
DIFFERENT GOALS
STRUCTURED INTERNAL COMMUNICATION
PROCUREMENT
DIVERSE USERSMANY DIFFERENT NEEDS
SHORT TERM PERSPECTIVE
WE CAN’T FIX EVERYTHING
FRAMING[ ]
(RE)FRAMING
LISTEN TO THE USER&
TO THE CLIENT
THINK ABOUTGOVERNANCE
DESIGN
CHANGE SPACECHANGE PERSPECTIVE
PROTOTYPE SNIPPETS
DON’T UNDERESTIMATE BREAKS
DELIVER
KEY THEME, DIFFERENT STORY
REPORTOR BLOG?
Clementina Gentile
THANK YOU
Namahn
@clementina_g @namahn
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