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NETWORKING IN A LARGE-SCALE DISTRIBUTED AGILE PROJECT Nils Brede Moe, Darja Šmite, Aivars Šāblis Anne-Lie Börjesson, Pia Andréasson
AGEN
DA
LARGE-SCALE l DISTRIBUTED l AGILE
ERICSSON SWEDEN
ERICSSON KOREA
ERICSSON CHINA
NON-‐ERICSSON CHINA
5 teams 8 teams 2 teams 2 teams
ERICSSON SWEDEN
ERICSSON KOREA
ERICSSON CHINA
NON-‐ERICSSON CHINA
5 teams 8 teams 2 teams 2 teams
SYSTEM: l 10-12 mln LOC l 30 sub-systems
STUDIED SUB-SYSTEM: l 14 components l interfaces to 8 sub-systems
CROSS-FUNCTIONAL FEATURE TEAMS
l Support teams l Answer technical questions l Help teams to get the right � design and code structure l Act as a mentor l Review and prioritize defects
TECHNICAL AREA RESPONSIBLE
EXPERT Dial: 0702 100 858
DATA COLLECTION l Observations from onshore � and offshore visits l 15 interviews with different roles l Focus groups with each team l Social network survey
SURVEY RESPONDENTS l 6 teams l 35 people RESPONSE RATES l Average = 90% l Team >= 71% RESULTS l 336 dyadic ties
MAJOR FINDINGS l Importance of networking when solving complex tasks l Large size of the networks possessed by the teams l Diversity in networks
!
LOCATION: Sweden PERFORMANCE: High performer TASKS: Unfamiliar, new COMPANY EXPERIENCE: 10+ (average) TEAM TOGETHER: 2-3 years
!
LOCATION: China PERFORMANCE: High performer TASKS: Familiar COMPANY EXPERIENCE: 2 years (average) TEAM TOGETHER: 2 years
!
LOCATION: China PERFORMANCE: Challenged TASKS: Unfamiliar COMPANY EXPERIENCE: 2 years (average) TEAM TOGETHER: <1 year
China Sweden
Team C1 Team C2
Team C3
Team S1 Team S2
Team S3 TAR C-A
TAR S-A
TAR S-B TAR S-C
EXPERTS EMERGE, BUT FORMALLY ASSIGNED EXPERTS ARE HELPFUL Especially for the sites with high employee turnover rates or relatively new sites But, experts are not one-fits-all solution either NETWORKING REQUIRES SPACE AND TIME Organizations shall provide meeting rooms, office layout, and facilitate CoPs Networking shall not be perceived as a negative disturbance Formal experts, informal experts and teams shall plan time for networking
THANK YOU FOR YOUR ATTENTION
Nils Brede Moe, Darja Šmite, Aivars Šāblis Anne-Lie Börjesson, Pia Andréasson
NETWORKING IN A LARGE-SCALE DISTRIBUTED AGILE PROJECT
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