enterprise learnings - presentation @ ux reactor

Enterprise UXUX Reactor, 31st May 2017

Rama Chandra Kishore Vijjapurapu

Agenda

Introduction

Enterprise UX

Learning and Takeaways

Designer Mindset

Questions and Discussion

About Me

User Experience @ Nutanix

Worked with Citrix, Cisco, Infosys

Bachelors in Design (IIT Guwahati)Masters in HCI (University of Michigan)

Problem Solving

Beautiful and Effective Solutions

Process

Logic meets Imagination

“Design is not what is just looks like and feels

like. Design is how it works” - Steve Job

Enterprise UX

Designing for Internal HR portals, Admin systems, finance portals.

Experience for domain experts

How is it different ?

Domain Specific

Ecosystems matter & System level problems

Get ready to design for scale

Complexity and Ambiguity are given

Consumer Grade UX & Simplicity

Why the Paradigm Shift

Change in the consumption model

Smaller start ups are breaking the complexity

Consumer UX driving the Enterprise UX

SaaS and Cloud (AWS, Azure, Workday)

Enterprise Systems - Nutanix

Context of Installation

Data Center Administration

Learnings and Takeaways

Gain Product and Domain Knowledge

#1

Don’t be afraid to ask questions

#2

Be adaptive to Change

#3

Iterate, Iterate, Iterate

#4

Hustle for user research

#5

Think about efficiency

#6

Be Opinionated

#7

Process

Understand the problem space (Competitive Research and Surrogate users)

Understand Constraints

Workflows and Mind maps

Validate, Validate, Validate

Quick and dirty wireframes (Design with actual content)

Validate, Validate, Validate

Final Wireframes and Visual Design

UX QA – Very Important !!!

Design for the end user, and not the buyer or client

Be an educator and advocate, but above all, be flexible

Learn the culture, speak the language

Things to keep in mind

Thank you

ramachandrakishore[at]gmail.com

https://www.linkedin.com/in/ramachandra-kishore-vijjapurapu-14101011