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Energy Sector© Siemens AG 2009
Energy Transmission and Distribution Services
Business unit presentation
T&D Services 2010 Energy SectorPage 2
© Siemens AG 2009© Siemens AG 2010. All rights reserved.
Content
Organization
Mission and Vision
Portfolio / Market
Challenges and Chances
T&D Services 2010 Energy SectorPage 3
© Siemens AG 2009
Organization Siemens Energy Sector - Answers for energy supply
Energy Products and Solutions - in 6 Divisions
Power Distribution
Power Trans-mission
Energy Service
RenewableEnergy
Fossil PowerGeneration
Oil & Gas
T&D Services 2010 Energy SectorPage 4
© Siemens AG 2009
Management
Asset Services (AS)
Power Technologies International (PTI)
Network Consulting Software Solutions Power Academy TD
Metering Services (MS)
T&D Sales17 Service Centers
CEO: Dr. A. Heine
CFO: Ms. G. Sturm
OrganizationT&D Services Portfolio
Network Services Service Projects Monitoring Diagnostics and Cable Services Transformer Services Switchgear and Field
Services
Smart Metering/MDM Grid Metering Commercial & Industrial
Metering/Energy Management
Smart Grid & Electric Vehicle Metering
Operational Services
T&D Services 2010 Energy SectorPage 5
© Siemens AG 2009
Organization T&D Services – our approach to the market
Our international Service Center structure provides market access locally
SC Pacific
SC Africa
SC CEE
SC Italy
SC France
SC Brazil
SC Mesoamérica
SC South Asia
SC Middle East
SC Germany
SC InternationalSC Scandinavia
SC Netherlands
SC Iberia
SC Austral Andina
SC USA
SC UK
Local presence in 33 countries
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© Siemens AG 2009
Power TechnologiesInternational(PTI)
AssetServices(AS)
Metering Services (MS)
Organization T&D Services within the Energy Conversion Chain
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© Siemens AG 2009© Siemens AG 2010. All rights reserved.
Content
Organization
Mission and Vision
Portfolio / Market
Challenges and Chances
T&D Services 2010 Energy SectorPage 8
© Siemens AG 2009
E D SE Mission and Vision
Mission
We provide Expert Solutions & Services for Energy Networks
Vision
We will set the Market Benchmark for Solutions and Services enabling the Networks of the Future
T&D Services 2010 Energy SectorPage 9
© Siemens AG 2009© Siemens AG 2010. All rights reserved.
Content
Organization
Mission and Vision
Portfolio / Market
Challenges and Chances
T&D Services 2010 Energy SectorPage 10
© Siemens AG 2009
Network Services
Substation (S/S) Services
Product-related Services
Our Strengths
Supplied more than 4.000 Medium Voltage retrofit trucks over 5 years Repair and maintenance of more than 3.000 High Voltage bays per year More than 30 Operation & Maintenance contracts effective More than 150 service contracts effective Supplier for condition monitoring solutions for installed and new substation assets Remote Diagnostic capabilities for all kind for network assets
Brand responsibilities: Siemens (International), Reyrolle (UK); Merlin Gerin (France); Magrini Galileo (Italy), Elin Holec High Voltage (Netherlands), Allis Chalmers (USA)
Remote Diagnostic Centre
Grid Integration WPService T&D equipment WP
Trafo Servies
O&M (e.g. HVDC Link)
MV RetrofitMaintenance, Spare Parts, Refurbishment, Upgrades, Extension
Portfolio Asset Services
Network Services Service Projects Monitoring Diagnostics and Cable Services Transformer Services Switchgear and Field Services
T&D Services 2010 Energy SectorPage 11
© Siemens AG 2009
Customer: National GridMoyle Interconnector Country: UK and Ireland
O&M Reference
Customers process house is validated and verified by our expert system, to increase reliability and quality of link
Reduce operational expenditures of network
Allows for faster detection of problems with the link
Customer Benefits
Requirements
Moyle Interconnector is a 500 MW High-Voltage direct current (HVDC) Link between Scotland and Northern Ireland
Service and Maintenance contract to secure functionality of HVDC-connection
Maintenance management and asset reporting
Computerized maintenance management system
Spare parts management
Outage planning and Safety management
24/7 365 days a year on-call support, need for immediate on-call help in the case of a fault situation
Portfolio Asset Services
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Improvement of service quality Reduction of manpower costs of interventions for false signals and
alarms Optimization and reduction of costs of maintenances Reduction of shutdown times of power plants
Currently are 14 wind farms connected
Remote Diagnostics Service Center Monitoring of the equipments´ and plants´ condition Parameters measurements and recording of alarms, events … Equipment operations Reporting and data storage
Reference
Customer Benefits
Requirements
Portfolio Asset Services
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© Siemens AG 2009
I&C MeteringSmart Metering
Grid Metering
Our Strengths
Operating a portfolio of 10,000,000 customers in the UK Performing over 150,000 field jobs per day in the UK Consult, design, build and operational services for traditional and smart metering Sole provider of gas prepayment metering services in the UK Full domain expertise across all aspects of utility process and systems integration Class-leading partnerships with eMeter, L&G, SAP, IBM, Software AG Recognized partner for Meter Data Management implementation
PortfolioMetering Services
Smart Metering/MDM
C&I/Energy Management
Grid Metering
Smart Grid & EV Metering
Operational Services
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© Siemens AG 2009
PortfolioMetering Services
Customer: UmetriqCountry: Germany
Reference
Customer Benefits
Requirements
Support the customer adapting the MDMS to the newly defined process landscape and existing infrastructure of a metering service provider
Provide core components for meter data acquisition and an advanced meter data management system
Meet all requirements of the German Energy Management Act (monthly billing; provision of load-variable, daytime dependent tariffs)
Provide a reliable, proven and scalable MDM System
Innovative smart metering solution for meter data acquisition and data management
Holistic solution based around the meter data management system (MDM)
Enables the customer to expand its position as an independent metering services provider in a liberalised metering market for up to 3 million meter points
T&D Services 2010 Energy SectorPage 15
© Siemens AG 2009
Reference
Customer: AirtricityCountry: The United Kingdom
Customer Benefits
Exceptional reliability and accuracy over installed lifetime.
Provides robust, low maintenance, high redundancy solutions with options for remote monitoring and diagnostics.
Depth of functionality provides Dynamic System Monitoring (DSM), Quality of Supply (QOS) indications, revenue metering and fault recording.
Design, build and installation of high-accuracy metering systems for offshore and onshore connection of a 504MW wind farm located 26Km off the English coast.
140 3.6MW wind turbines, across two sites, are connected via three 132KV cables to a new substation at Sizewell in Suffolk.
Metering system comprised of 16 COP2 0.5s metering circuits in the offshore substation linked to 3 circuits at the on shore substation.
Requires delivery of full onshore and offshore provisioning service.
PortfolioMetering Services
Requirements
Customer Benefits
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© Siemens AG 2009
Network Consulting
Software Solutions
Power Academy TD
Our Strengths
Operate worldwide on a manufacturer neutral basis Global market leader in network consulting and software solutions for power system
analysis and design with the competence in system planning, power system dynamics, power quality and protection
Network Consulting: 550 consulting projects per year Software Solutions: 1.500 SW customers 19 locations in 15 countries worldwide
Network Consulting
Software Solutions
Power Academy T&D (Training)
PortfolioPower Technologies International
T&D Services 2010 Energy SectorPage 17
© Siemens AG 2009
PortfolioPower Technologies International
Siemens Power Academy TD
Scope
Scheduled or customized trainings…..for Transmission & Distribution Systems incl. Smart Gridsat Power Academies or Customer Siteslocations worldwide with more than 13.000 trainees per year
Improving grid operation by leveraging all product features Increasing operational safety by building experience in practical
exercises Supports technical decision making Professional course execution in small groups High practical relevance by interactive integration of real case studies
Single courses and workshops: theory, practice, combination of both
Competence Development Programs Certification of different knowledge levels Training Packages: Technology & Business; various technical
disciplines Assessments of technical personnel Customer Benefits
T&D Services 2010 Energy SectorPage 18
© Siemens AG 2009
Customer: Lillgrund Wind FarmCountry: Sweden
Customer Benefits
Comprehensive network study for grid interconnection and offshore wind farm network Network structure and neutral grounding scheme Power flow calculations Short circuit current calculations Protection system design and relay coordination Design of earthing system Analysis of harmonics
Optimum design for offshore wind farm network and grid interconnection
Technical performance meeting all requirements Economic optimization for given technical specifications Safe operation standards Reliability in operation
DescriptionCase Study
Customer Benefits
PortfolioPower Technologies International
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© Siemens AG 2009
Customer: PowerlinkCountry: Australia
PortfolioPower Technologies International
DescriptionCase Study
Customer Benefits
PSS® Product Integration: PSS®E + MOD® + PSS®ODMS Software Comprehensive enterprise network modeling solution for both Planning and Operations network model data Creation of an entirely new PSS®ODMS module
Project Modeling, for interactively managing planned network projects in advance of commissioning and exporting future cases to PSS®E upon demand
Migration of base model and planned project data from Powerlink’s legacy system into PSS®ODMS
Understand the Past with ODMS + PI Historian Re-enact the sequence of events in the network Investigate how to avoid future contingencies
Manage the Present with ODMS + EMS/SCADA Improve reliability though CIM/XML format real-time data from multiple
EMS/SCADA systems
Secure the Future with PSS/E + MOD Model, preview and verify planned network changes in advance of
commissioning Identify the system reliability limits and plan for reinforcements
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© Siemens AG 2009
Ensuring availability 24h a day
Central contact for all questions concerning Energy Sector
Ensuring responsiveness Boosting customer
satisfaction
Call Center operation (ECSC) Dispatch competency (Energy, Siemens) Customer Support Management (CSM) database First-Level-Support / Back office Contract customer assistance Emergency process Complaint and escalation management Outbound surveys Evaluations
Mission Portfolio
Process
PortfolioEnergy Customer Support Center
Customers
CSM database
Energy Guideline Customer Support
ECS steering committee
1st-Level, central
Energy Customer Support
central 1st-level decentralized 2nd-level
Experts in BUs/Regions
Support Agents
Customers
T&D Services 2010 Energy SectorPage 21
© Siemens AG 2009
O&M, performance contractingof T&D systemsfor renewables(windfarms, solar, small hydro)
Bild
Different kinds of SF6 services to avoid drastic green house consequences (e.g. evacuation monitoring and training)
Remote Service offerings to predict and avoid complete failures up to blackout situations
Design of Transmission Network for MASDAR by PTI Consulting Team
Meter Data Management implementation as one core element of Smart Metering
System Analysis and Consulting by PTI
PortfolioT&D Services’ comprehensive portfolio supports Siemens’ global environmental initiatives
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© Siemens AG 2009
Future market trends
Size of installed base
Maturity of installed base (>30 years)
Technical knowledge of staff
Market liberalization
Service mentality
Drivers for ‘T&D services’ specifics
Operation & Maintenance for Renewables
eCar Infrastructure
Consulting Network Services
Retrofit Solutions
Smart Metering Services / Smart Grid
Markets Strongest markets for T&D Services – still traditional economies
Pacific
Germany
South WestEurope
North WestEurope
USA
Major markets
Contribution of clusters to World SE Market 2008
T&D Services 2010 Energy SectorPage 23
© Siemens AG 2009© Siemens AG 2010. All rights reserved.
Content
Organization
Mission and Vision
Portfolio / Market
Challenges and Chances
T&D Services 2010 Energy SectorPage 24
© Siemens AG 2009
Challenges and ChancesFuture energy supply and related challenges
Demographic dynamics
Population growth:7.5 bn in 2020 (+1.1 bn)
Power consumption:+5.2% p.a. in emerging regions and 1.4% in developed world
Megacities (>10 million inhabitants): 27 megacities in 2025
Resource scarcity
Geopolitics:70% of world oil and gas supplies only in a few countries
Fuel diversity:100% increase in oil prices over last 2 years accelerates shift to broader fuel mix
Environmental focus
Global emissions:40% increase in air pollu-tion over past 20 years
Climate change:Global warming limited to an average increase of 2 degrees Celsius
Three global megatrends in the energy sector
Quellen: UN, IEA, Stern
T&D Services 2010 Energy SectorPage 25
© Siemens AG 2009
High supply quality
Aging infrastructure
and lack of experts
Greater network complexity and vulnerability
Increased energy trading
Operational factors
Network conditions and requirements
External influences
Power quality
Costpressure
Legal and regulatory
framework
CO2 reduction
Integration of renewable energy
sources
Increasing distance between
generation and load
Fluctuating in-feed
Integration of distributed energy resources
Integration of intelligent buildings
Energy efficiency
Challenges and ChancesChanging needs, growing demands
T&D Services 2010 Energy SectorPage 26
© Siemens AG 2009
Challenges and ChancesThe solution: Smart Grid
T&D Services 2010 Energy SectorPage 27
© Siemens AG 2009
• Product Related Services • Value Added Services • Network Services
Continuous improvement of customer‘s Competitive position
Condition Assessment
Evaluation
Recommendation Consulting
Specific skills, e.g. Condition Assessment Software Development Remote Diagnostic Services
Management skills, e.g. Fleet management capabilities
for all assets (O&M contracts) Systematic supplier qualification Smart Metering value chain “Environmental” portfolio Project Management
Further best practice exchange and process harmonization
Both organic growth and by acquisition
Achieve better coverage with systematic customer feedback and better share results across organization
Transparency describe and quantify value for main customer groups
Develop and communicate comprehensive Siemens answer from customer‘s perspective
Deep understanding of our customer’s value chain and levers to improve their competitive position
Definition of the entry point in to closed loop, comprehensive customer care
Continuous development of our own competencies
ServiceStrategy
Challenges and ChancesT&D Services’ Strategic Direction
T&D Services 2010 Energy SectorPage 28
© Siemens AG 2009
Remote Diagnostic Center (Italy)
PSS®E Enhancements
Meter Data Management
Challenges and ChancesRecent Innovations@T&D Services
The Remote Diagnostic Center assures to all connected wind farms the monitoring of the equipments´ and plants´ condition while a significant cost reduction can be realized, due to less maintenance costs and higher plant availability
The PSS®E software version 32 includes a number of dramatic enhancements driven by customer requests. PSS®DB improves data handling and compatibility. Several upgrades to the graphical user interface add capabilities for results presentation and analysis. Algorithmic updates strengthen the performance in Substation Reliability Assessment, (n-1-1) analysis and in power flow and dynamic calculation.
Frequency of overloadsFrequency of overloads
Meter Data Management Systems (MDMS) form the core of the “meter-to-bill” Smart Metering solutions, enabling utilities to realize the advanced functionality of Smart Metering & Smart Grid. In association with partner eMeter, Siemens MDMS deployments are innovative in many aspects (e.g. proven market leading scalability to 20m meter points).
T&D Services 2010 Energy SectorPage 29
© Siemens AG 2009
I would like to offer my thanks to the Asset Services team who was a tremendous help in getting us back on line in a timely manner.
Project Management, Yanke Energy, USA
Siemens personnel dealt with are knowledgeable, professional, and provide equal or better service than other manufactures.
Maintenance Department, WAPA, USA
Siemens is one of the organizations with which we’d naturally choose to undertake a Joint Activity Solutions project. Because of its size, stability and financial strength, it’s clearly going to bethere for us in the future.
Network Strategy Department, National Grid, UK
I would like to pass on my personal thanks to you and your team in achieving the strategic cutover as planned. It is clear that the two teams have worked well together to reach thismilestone.
Transformation Department, British Gas, UK
Challenges and ChancesCustomers evaluation of our T&D Services performance
T&D Services 2010 Energy SectorPage 30
© Siemens AG 2009
Prevent Detect Respond
Compliance investigations
Compliance reviews
Compliance controls
Consequences for misconduct
Global case tracking
Monitoring effectiveness
Integration in personnel processes
"Tone from the Top"
Compliance Organization
Compliance Helpdesk (incl. Global Ombudsman function)
Training
Policies, Proceduresand Compliance Tools
Program communication
Centralization
Conti-nuous
improve-ment
Our Compliance Program instills this awareness in all of our managers and employees
Challenges and Chances Compliance is an essential part of integrity, and fundamental to our business
Energy Sector© Siemens AG 2009
Thank you
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