empowering line managers with coaching and mentoring

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Empowering line managers with coaching and mentoring skills to lead effective teams

Empowering line managers with coaching and mentoring skills to lead effective teams CIPD08 November 2018

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Shared Mindset.Shared Challenges.

Key themes

01 Future of the workplace and leadership

02 Coaching skills

03 Coaching organisations

04 Q&A

01Future of the Workplace

Tanmay BakshiIBM Champion & IBM Honorary Cloud Advisor

Embracing artificial intelligence

Inside the Mind of Champions®TBASk032

John CoatesResearch Fellow in Neuroscience University of Cambridge

Three primary drivers

Inside the Mind of Champions®JCOAT016H5

Perceived coping skills

Perceived challenge

Leaders absorb and filter pressure

What happens if our managers and leaders add more novelty, uncertainty and uncontrollability into the workplace?

Process goals

Locke and Latham (2005)

02Leadership response

Dr Jutta Tobias PhDSenior Lecturer at Cranfield University

Leading Through uncertainty

Inside the Mind of Champions®

JTOBI009

Baroness Sue CampbellHead of Women’s Football - FA

Empowering others

Inside the Mind of Champions®SCAMP010

In three groups

1. What prevents this style of leadership?

2. What are the performance benefits of this style of leadership?

3. What are the performance limitations of this style of leadership?

Exercise

Leaders as coaches

Professor Guy ClaxtonLearning Sciences

Empower performers

Inside the Mind of Champions®GCLAX004

Culture, context or fix?

Specific skill

Context

Learning Capacity

Tactical

Strategic

Break

03Coaching Skills

Coaching

skills

Rapport building

Empathy and trust

Active listening

Powerful questioning

Creating awareness

Encouraging ownership

Coaching skills

Charles Van CommeneeFormer Performance Director Team GB Athletics

Developing empathy

Inside the Mind of Champions®CVANC005

Jonathan FaderPsychologist

Listening to understand

Inside the Mind of Champions®JFADE035

Time

AQUESTION

BRESPONSE

B’s RealityA’s Reality

Hears question and clarifies

finds connections and structureThinks about meaning and values

Looks for stories to support / debate

prepares response

Volu

me

The power of silence

Stuart Broad MBEEngland cricketer

Objective feedback

Inside the Mind of Champions®SBROA012

What have you done in your organisation to get faster and more regular feedback and tailor it to the individuals?

Exercise

Ilaria Gregotti Partner - KPMG People and Transformation Lead

Inside the Mind of Champions®SBROA012

The courage to have difficult conversations

Score your organisation out of 10 for having difficult conversations.

What do you think is needed to take them from the current score to 10?

Exercise

04Coaching Culture

Kirk VallisGlobal Head of creative Capability Development , Google

Creating the right environment

Inside the Mind of Champions®

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Mark GrayRace Team Operations Manager Force India F1

Improving by reviewing

Inside the Mind of Champions®MGRAY006

How is coaching current done in your organisation?

Structured and formal

Unstructured and informal

Occasional

Regular

Tammy EricksonProfessor of Organisational Behaviour, London Business School

Leaders as coaches

Inside the Mind of Champions®TERIC016

Key themes

01 Future of the workplace and leadership

02 Coaching skills

03 Coaching organisations

04 Q&A

Questions

LinkedIn - Jeremy Snapehello@sportingedge.com01858 540233@thesportingedge

Coaching Collection – 50 videosThe Winning Mindset – Leaders

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