empowering individuals: innovations in wayfinding systems for people with disabilities metro’s bus...

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Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities

Metro’s Bus Stop Information Service

Ed WellsGeographic Information System (GIS) Manager

Washington Metropolitan Area Transit AuthorityMay 7, 2015

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Purpose and Outline

Purpose: Show you an addition to Metro’s public website that lets people find out about Metro bus stops.

1. How to access it (wmata.comTrip Planner, or Service Nearby)2. What it shows

a. Photosb. Informationc. Mapd. Google Streetview and Bing Imagery

3. How it works4. Who made it

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Access via wmata.com Trip Planner

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Result

1. Photos (from survey 2005-7; 2012)2. Location, routes, date of survey3. Amenity, accessibility characteristics of stop4. GIS map: shows stop, nearby stop, and routes

---Can zoom, pan, change background from map to image---Can click on map to search another stop

5. Also can get Google Streetview or Bing Birdseye image for stop6. Can report a problem7. All is 508 compliant

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Location, Service, Amenities and Accessibilty

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Map: Stops and Routes Nearby

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Access via wmata.comRider ToolsService Nearby

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How it works

1. You type something into the WMATA web form.2. The bus stop ID is found based on your input.3. The ID is passed from external web session through WMATA’s

security firewall into our GIS. 4. The GIS reads the ID and fetches data from geodatabase. 5. Data includes photos, info, and map.6. Web service sends data to external session, where you see it.

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Credits

Four WMATA departments worked together to make this:• Access Services• Bus Planning• Communications and Marketing• Information Technology – GIS and Web Content

Ed Wells, WMATA GIS Manager, 202-962-1540, ewells@wmata.com