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Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information System (GIS) Manager Washington Metropolitan Area Transit Authority May 7, 2015 1

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Page 1: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities

Metro’s Bus Stop Information Service

Ed WellsGeographic Information System (GIS) Manager

Washington Metropolitan Area Transit AuthorityMay 7, 2015

Page 2: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Purpose and Outline

Purpose: Show you an addition to Metro’s public website that lets people find out about Metro bus stops.

1. How to access it (wmata.comTrip Planner, or Service Nearby)2. What it shows

a. Photosb. Informationc. Mapd. Google Streetview and Bing Imagery

3. How it works4. Who made it

Page 3: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Access via wmata.com Trip Planner

Page 4: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Result

1. Photos (from survey 2005-7; 2012)2. Location, routes, date of survey3. Amenity, accessibility characteristics of stop4. GIS map: shows stop, nearby stop, and routes

---Can zoom, pan, change background from map to image---Can click on map to search another stop

5. Also can get Google Streetview or Bing Birdseye image for stop6. Can report a problem7. All is 508 compliant

Page 5: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Location, Service, Amenities and Accessibilty

Page 6: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Map: Stops and Routes Nearby

Page 7: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Access via wmata.comRider ToolsService Nearby

Page 8: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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How it works

1. You type something into the WMATA web form.2. The bus stop ID is found based on your input.3. The ID is passed from external web session through WMATA’s

security firewall into our GIS. 4. The GIS reads the ID and fetches data from geodatabase. 5. Data includes photos, info, and map.6. Web service sends data to external session, where you see it.

Page 9: Empowering Individuals: Innovations in Wayfinding Systems for People with Disabilities Metro’s Bus Stop Information Service Ed Wells Geographic Information

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Credits

Four WMATA departments worked together to make this:• Access Services• Bus Planning• Communications and Marketing• Information Technology – GIS and Web Content

Ed Wells, WMATA GIS Manager, 202-962-1540, [email protected]