employee empowerment

A Presentation on

EMPLOYEE EMPOWERMENT

For the subject of: Presented By:Human Resource Development Harshul Nagpal mba - 855 Roll No. – 50

Institute of Management Studies,Kurukshetra University, Kurukshetra.

Meaning

Power is a tool to pass on to those who work on organization’s behalf.

“To empower,” means to enable, to allow or to permit, and can be conceived as both self-initiated and initiated by others.

Empowerment is the process of enabling employees to set their own work-related goals, make decisions and solve problems within their spheres of responsibility and authority.

Need of Empowerment

• Time to respond is much shorter today.

• First line employees must make many decisions.

• There is great-untapped potential.• Employees feel much more control

over their lives.• Empowered people do not feel like

victims.

Definitions

“Empowerment is the process of sharing power with employees”.

Bateman & Snell: 2003

“Employee Empowerment predominantly about encouraging front-line staff to solve customer problems on the spot, without constant recourse to management approval”.

Goldsmith et al: 1997

Ways of Employee Empowerment

• Express confidence in employees’ abilities.

• Hold high expectations concerning their performance.

• Allow employees to participate in the decision-making process.

• Allow employees freedom and autonomy in how they perform their jobs.

• Use position power in a positive way and limit the use of coercive power.

• Set inspirational and managerial goals for employees.

Significance of Empowerment

• Enhances beliefs of employees that they are influential contributors to the organizational success.

• Employees perceive meaning in work.

• Employees feel competent.• Employees derive a sense of self-

determination.• Employees believe that they have

an impact on important decisions.

Pre-requisites of Employee Empowerment

• Involvement• Quick decision-making• Solving complex problems• 360-degree Feedback• Variable Rewards with some Group

Component• Error Tolerance• Enhanced Communication• Generalists Managers and Employees• Trust and Support of Management

Process of Employee Empowerment

Characteristics of Empowered Employees

• Sense of Self-Determination

• Sense of Meaning

• Sense of Competence

• Sense of Impact