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Emma Clancy

CEO Certsure LLP

Agenda

• Introduce Certsure

• Introduce the Register

• Changes to Part P

Bit about me

• HR professional

• Consumer advocate

• CEO Ascertiva &

Certsure

• Member BRAC

• Board member

– TrustMark

– ABCB

Our Journey’s start ..

“Courage is what it takes to stand up and

speak; courage is also what it takes to sit

down and listen.”

Winston Churchill

By listening we learnt

• Six years of very challenging conditions

• Too many voices to government

• Consumer confusion

• Opportunity for a common voice and goals

• New opportunities in environmental technologies

• Quality, diversification and skills are the key to survival

Our response

We are forged from

a unique industry

alliance

Who are we?

• We are a nationwide team of 318

committed colleagues

• Serving 34,000 customers

• Close to 6,000 new customers this year

• The leading certification services

body in the B&ES Sector

• Times 100 Best Company

• Our turnover is £30m

• Our budget is £1.67m (before set up costs approx

£900k)

• Green Deal market leader

• 80% of electrical certification market

• Our biggest customer is British Gas and one of the

smallest is Bob Luton Electrical

Raising the Standard:

No. 1 in our chosen fields

80% of all electrical contractors are

registered with us

We are proud to serve:

• 17,359 – NICEIC Approved Contractors

• 16,658 Part P Registrants:

(NICEIC 9,123 & ELECSA 7,535)

• 2,170 MCS Registrants

(NICEIC 1,638 & ELECSA 532)

• 308 Green Deal registrants

• We will recruit 6,000 new customer this year

Raising the Standard:

We serve the sector through our core competence:

• Electrical

• Gas

• Renewable Energy

• Oil Industry

• Water Industry

• Plumbing

• Heating & Ventilation

• Energy Efficiency

• Hazardous areas

• Insulation and more

Raising the Standard:

We serve the sector with industry leading certification:

• Approved Contractor Scheme

• Domestic Installer Scheme

• MCS

• Green Deal

• ACS Gas Competence Approval

• ISO 9001

• ISO14001

• OHSAS 18001

Valued Partners:

Working with specifers to support our customers:

• £18-20M annual budget on electrical works

• Manage 55,000 properties

• Saving over £700,000 in 2010

• Reduced number of emergency call-outs

• Reduced unnecessary work

• Increased safety

International Development:

Enesa: Established in January 2012

Respected electrical inspection body in India

Expanding into energy management services

Key accounts and locations secured

The value of certification

for businesses

• 90% of those with certification believe their company

is fit to survive the recession

• 46% of those without certification don’t think their

company will survive

• 85% say their accreditation helps them stand out

from the crowd

The value of certification

for specifiers

• Confidence

• Demonstrate compliance

• UKAS accreditation

• Guarantees

• A third party to help