e-connect crm

Loyalty Builder CRM!

Customer Value Cycle

ACQUISITION REALISATION VALUE MINING

Today RETENTION is more importantfor existing business than ACQUISITION

How to gain through CRM

Increase Revenue

Improve Customer

Satisfaction

Continuous contact – all formats (SMS & Email)

Subtlety & brevity Ensure “share of mind” on

all “positive occasions” Constant reinforcement of

your presence through blogs / emails / reminders

Separate message for separate groups!

Key requirements today

Don’t overdose on Product – customers don’t like it these days!

Focus on image and relationship building

Create articles of community interest & share

Value-add to customer knowledge

How to Communicate?

Your Communication Partner

Multi-modal communication – both SMS and Email

SMS through both Promotional and Transactional routes

Unlimited eMailing Effective tracking of all

messages Extremely cost effective

Value for Money solution!

Solution on the go …

Just Sign up and get Started!

External communication with your customers Internal communication with your sales and

marketing team Communication with your trade channel!

Categorized messaging ensures different messaging to different groups!

Where can I use it?

Database Management : Easy upload through bulk option to “duplicity checks” to “group options”... several features for easy database management.

Outstanding SMS features : Multi-mode SMS to SMS merge option to Automated reminders – features that help you play with SMS options

In Built e-Mailer – Only application to allow multiple “sender mail addresses” ; also available features like “HTML mails”, group mails, reminders, etc.

Reports – effective tracking of all the communication sent

What sets Econnect apart!

Multiple route – Transactional & Promotional to maintain effective delivery of all kinds of messages

Easy grouping of customer base SMS Merge – first of its kind allowing “personalised”

messages to be sent (similar to any mail merge) Automatic reminder – same message can be sent

upto 5 times in pre-set mode Automated messages – automatic messaging for

birthday, anniversary, festivals and special occasions

What sets Econnect apart!

Low cost solution for both Transactional & Promotional messages

SMS Merge – allows you to send “personalised” message in a “group command” ( akin to Mail Merge function of MS Word”

Automatic SMS service for special occasions Reminder SMS in pre-set mode – same SMS sent

automatically on pre-designated dates. Auto filter of multiple mobile numbers – no wastage

Key Features – SMS/ Texting

“Free unlimited” mailing system Option for both Regular and HTML mails Full edit with color options & mail attachments Multiple Sender ID options – unique feature which

allows you to use separate sender IDs for separate communications

Automatic Reminder Service

Salient Features - MAILING!

FEW SCREEN SHOTS OF THE APPLICATION

How does it work!

COMMUNICATION PORTAL TO SEND SMS / EMAILS TO CUSTOMER BASE ANY TIME FROM ANY WHERE

MANAGE YOUR CUSTOMER BASE EFFECTIVELY THROUGH EASY CLASSIFICATION

SEND SMS IN GROUP MODE WITH “CC” TO SELECT INDIVIDUALS

SEND PRE-SET ALERTS ANYTIMESMS SENT TO “DND” CUSTOMERS USING TEMPLATE ROUTE

SMS MERGE ENABLES YOU TO SEND INDIVIDUAL MESSAGE “IN A GROUP MODE”

PRE-SET SMS TEMPLATES FOR VARIOUS OCCASIONS, ALL SENT AUTOMATICALLY ON DESIGNATED DATES/TIME

EXAMPLES OF SMSs SENT BY SOME OF THE eCONNECT USERS

Want to know more?

• We show you the interface and how the system works.• We also discuss your specific needs.

• It only takes 10 minutes.

Contact us today and we will show you how

Phone: + 91 98410 34235E-mail: aravind@innovasphere.inWeb: www.innovasphere.com/econnect