e-commerce crm built on suite crm

11
IMAGINATION TO REALITY

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Page 1: E-commerce CRM built on Suite CRM

IMAGINATION TO REALITY

Page 2: E-commerce CRM built on Suite CRM

FyNSiS Softlabs Pvt. Ltd.• SuiteCRM Partner – Code and

Integration

• CMS Platforms such as WordPress, Joomla, Drupal and other open-source tools

• LAMP based Custom Application Development PHP/MySql Ajax/jquery

• Vertical specific CRM for Manufacturing, IT/ITES, Telecom Real, Estate, Education, Travel & others

• Sales and Development Centres in Bangalore, Mumbai and Coimbatore

Page 3: E-commerce CRM built on Suite CRM

• Order management• Contact management• Account management• Product catalogue • Outlook plug-in• Mobile solutions

• Multi-channel campaigns

• Campaign manager• Email marketing• Web-to-lead forms• Lead management• Marketing analytics

• Self-service portal

• Case management

• Inbound email• Knowledge base• Bug tracking

• Business intelligence• Sales trends• Case reports• Dashboards• Customer profiles

SuiteCRM also provides additional benefits such as project management, invoicing, document management,

etc.

SupportAutomatio

n

MarketingAutomatio

n

Sales Force

Automation

Reports &Dashboard

s

SuiteCRM – Extensive CRM Solutions

Page 4: E-commerce CRM built on Suite CRM

SuiteCRM

Website Integration -

Joomla, Drupal

e-com Integration

(Magento, VirtuMart)

Telephony Integration Asterisk

Google Apps Integration

Leveraging core expertise in open source technologies, FyNSiS specializes in building enterprise solutions using SuiteCRM as a

platform.

SuiteCRM Integrations

Page 5: E-commerce CRM built on Suite CRM

E-commerce CRMEcommerce CRM is a piece of software that allows you to store customer details, order information and leads and leverage for future sales opportunities.

We have built the best of what ecommerce companies need. All developed into one solid-secure application, it’s a SuiteCRM e-commerce package which includes e-commerce CRM integrated with OpenCart engine.

Page 6: E-commerce CRM built on Suite CRM

FyNSiS E-commerce CRM

Page 7: E-commerce CRM built on Suite CRM

Advantages of E-commerce CRM

Page 8: E-commerce CRM built on Suite CRM

Contd..

Page 9: E-commerce CRM built on Suite CRM

Benefits of Ecommerce CRM• E-commerce CRM is a Single solution

for online Sales and Marketing• Abandonment Cart – email

reminders to customers to help incomplete transactions.

• Sync  Contact – customers, subscribers and signs up forms recorded as a contact in CRM to connect with ongoing campaigns

• Reports – Provides in-depth analysis and conversion metrics, and drill down with periodic email reports

Page 10: E-commerce CRM built on Suite CRM

Contd..• Offline promotions with newsletter campaigns, emails to

abandonment, auto updates on order status.• Workflows – define rules and alerts to perform certain actions (such as

welcome email upon order completion, thank you email upon delivery, feedback request form etc.

Page 11: E-commerce CRM built on Suite CRM

Thank You!

Offices in India, Chile, Singapore & Germany

For Customized Demo Contact

[email protected]+91 9008768899+91 80-65666651

www.fynsis.com