dissecting user experience

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BarCamp Manchester 2011We've all encountered horrible experiences over the years as the internet and technology have matured. The age of a functional internet being impressive is over, we need to step up our game.In this session we'll break down how others have failed, and dive in to all the elements that need to come together to create an emotional connection with our users and in turn, a great experience for them.

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DISSECTING USER EXPERIENCERyan Nicholson - BarCamp NH 2011

DISSECTING USER EXPERIENCERyan Nicholson - BarCamp NH 2011

THE AGE OF USER EXPERIENCE

Hi! I’m Ryan NicholsonAestheticRain.com - @RyanDNicholson

USER INTERFACE & EXPERIENCE DESIGNER

UM, WHAT?

WE PRACTICE MAGIC AND SORCERY

WE’RE WEIRD

WE BUILD THINGS PEOPLE TAKE FOR GRANTED

SO WHY IS DESIGN IMPORTANT?GOOD

EVERYTHING IS DESIGNED

SO WHY DOES MOST SOFTWARE SUCK?

ITS STILL NEW

NEW TECHNOLOGY EVOLVES

1900’s

1950’s

2000’s

EXPERIENCE OVERCOMES TECHNOLOGY

THE INTERNET IS JUST COMING OUT OF ITS INFANCY

PEOPLE HAVE NO IDEA WTF TO DO

HISTORY TIME!(Stay awake or I’ll glue captions to your cats)

1950’s

1960’s

1970’s

1980’s

1990’s

Mostly Geeks Mostly People

“Programming today is a race between software engineers striving to build bigger and better

idiot-proof programs, and the universe trying to build bigger and better idiots.”

Rich Cook

WE HATED OUR USERS

SOMEBODY SAW THIS COMING

STEVE JOBS 1955-2011

DESIGN FOR HUMANS

PULLING THIS OFF IS TOUGH

SO HOW DO WE DESIGN IT?

Content StrategyInformation ArchitectureVisual DesignUsabilityInteraction DesignEVERYTHING ELSE+Experience Design

USABLE DESIGN = EDIBLE FOOD

SO WHAT IS A DELIGHTFUL EXPERIENCE?

THESE TASKS ARE BORING

BUILDING THIS STUFF FOR PEOPLE IS OUR RESPONSIBILITY

THESE ARE THE PRODUCTS WE BUILD TOGETHER

LETS MAKE STUFF THAT IMPROVES PEOPLE’S LIVES

FIN

Ryan Nicholson | aestheticrain.com | @RyanDNicholson

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