dissecting user experience

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DISSECTING USER EXPERIENCE Ryan Nicholson - BarCamp NH 2011

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BarCamp Manchester 2011We've all encountered horrible experiences over the years as the internet and technology have matured. The age of a functional internet being impressive is over, we need to step up our game.In this session we'll break down how others have failed, and dive in to all the elements that need to come together to create an emotional connection with our users and in turn, a great experience for them.

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DISSECTING USER EXPERIENCERyan Nicholson - BarCamp NH 2011

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DISSECTING USER EXPERIENCERyan Nicholson - BarCamp NH 2011

THE AGE OF USER EXPERIENCE

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Hi! I’m Ryan NicholsonAestheticRain.com - @RyanDNicholson

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USER INTERFACE & EXPERIENCE DESIGNER

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UM, WHAT?

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WE PRACTICE MAGIC AND SORCERY

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WE’RE WEIRD

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WE BUILD THINGS PEOPLE TAKE FOR GRANTED

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SO WHY IS DESIGN IMPORTANT?GOOD

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EVERYTHING IS DESIGNED

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SO WHY DOES MOST SOFTWARE SUCK?

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ITS STILL NEW

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NEW TECHNOLOGY EVOLVES

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1900’s

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1950’s

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2000’s

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EXPERIENCE OVERCOMES TECHNOLOGY

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THE INTERNET IS JUST COMING OUT OF ITS INFANCY

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PEOPLE HAVE NO IDEA WTF TO DO

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HISTORY TIME!(Stay awake or I’ll glue captions to your cats)

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1950’s

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1960’s

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1970’s

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1980’s

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1990’s

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Mostly Geeks Mostly People

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“Programming today is a race between software engineers striving to build bigger and better

idiot-proof programs, and the universe trying to build bigger and better idiots.”

Rich Cook

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WE HATED OUR USERS

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SOMEBODY SAW THIS COMING

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STEVE JOBS 1955-2011

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DESIGN FOR HUMANS

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PULLING THIS OFF IS TOUGH

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SO HOW DO WE DESIGN IT?

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Content StrategyInformation ArchitectureVisual DesignUsabilityInteraction DesignEVERYTHING ELSE+Experience Design

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USABLE DESIGN = EDIBLE FOOD

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SO WHAT IS A DELIGHTFUL EXPERIENCE?

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THESE TASKS ARE BORING

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BUILDING THIS STUFF FOR PEOPLE IS OUR RESPONSIBILITY

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THESE ARE THE PRODUCTS WE BUILD TOGETHER

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LETS MAKE STUFF THAT IMPROVES PEOPLE’S LIVES

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FIN

Ryan Nicholson | aestheticrain.com | @RyanDNicholson