digital campaigns: lessons learned from election 2008

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Digital Campaigns: Digital Campaigns: Lessons Learned From Election Lessons Learned From Election

20082008

A digital strategy checklist for your next campaign

Presented by:

Introductions

Chris BonnerSVP Digital Strategy

Jon Carpenter

Senior Mgr. Digital Strategy

Presentation Goals

Cover seven elements essential to any digital campaign.

Highlight digital wins and misses of the presidential campaigns.

Go over strategic advantages for you.

Discuss trends for all types of campaigns.

Answer your questions.

Benefits of Digital Campaigns

Actionable Measurable Targeted Often relatively inexpensive Scalable Conversational/Feedback eliciting Empowering

More and more, digital is required in the “cost of entry” for serious campaigns, not a nice-to-have.

The Hype

The Technology

Traditional Outreach

Press releases

Pitching reporters

Factsheets

Special events

We Media

Search engine marketing

BuzzWeb 2.0

Citizen journalism

MySpace

Social Media

Flogs

Publicity

Promotions

Media relations

IRBranding

Viral marketin

g

Tivo

Social networking

Metaverses

Folksonomy

Content optimization

Online editorial outreach

SyndicationFlickr

New Outreach

Consumer-generated content

Reputationmanagemen

t

Public affairs

Coalitions

Third party outreach

Grassroots

Mobile marketing

Advergaming

YouTube

PR stunts

Employeecommunications

RSS BlogsWikis

Tagging

Podcasting

Wireless

Facebook

Our View

Big Picture…

People are online, gathering, organizing, conversing, agreeing, disagreeing, etc.

They are a click, a search, or a referral away.

You can ignore them, monitor them without engaging them, or monitor and engage them.

Drivers of Success

Most Significant Success Drivers

Know your story.

Know your goals.

Know your audience(s).

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

Invest in SEO

Invest in SEO

“economy”“economy” “lower taxes”“lower taxes” “health care”“health care”

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔

Cater SEM to Your Goals

Search Engine Marketing

The practice of buying paid search listings

Improved message delivery Measurable Targeted Contextual Often inexpensive Scalable

Cater SEM to Your Goals

Obama bought up keywords to run immediately after the debate: “Obama won debate.”

Obama spent almost $8 MM for digital ads, over $500K on social networks. (Techpresident.com)

McCain spent just over $1.5 million on Web media (clickz.com)

-MediaWeek, September 30, 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

Monitor Your Competition Online

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

Utilize Existing Online CommunitiesOnline Outreach“…reached out to well-known political blogs…

including a link to the "Hope Changes Everything" video on YouTube. We also targeted the blogs of regional daily newspapers… We even reached out to music blogs…because of the candidate-as-rock-star feel of the video… [We sent] messages to users on YouTube who had…"favorited" Obama videos… We also reached out on Facebook.1

1How Obama Became President Of YouTube Peter Kafka | March 20, 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔

Communicate Based on Audience Preference

Text messaging: “What impressed me about the text-message campaign was that it was an effective device for collecting millions of voter contacts, while also signaling that Obama connects with young people.”- Brian McConnell, GigaOM

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔

Scaled Engagement Options

Large effortLarge effortSmall effortSmall effort

Scaled Engagement Options

Scaled Engagement Options

Scaled Engagement Options

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔✔

Online Drives Offline

Decentralized phone bank provides: A list of local voters A script Ability to report back the results Support and training for questions

iPhone app lets supporters: Call friends Learn about local events

-BarackObama.com

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔✔✔

Digital Campaigns: Lessons Learned

Successful digital tactics aren’t necessarily difficult, but can be complex.

Digital Campaigns: Lessons Learned

Increasingly, older demographics will engage digital.

Digital Campaigns: Lessons Learned

Organizing tools empower crowds, too.

Digital Campaigns: Lessons Learned Digital strategy can:

Be a game-changerSpecifically target messagingDramatically amplify messaging Offer the most measurable resultsOften provide the most cost-effective tactics

Q&AChris Bonner, cbonner@stratacomm.net

Jon Carpenter, jcarpenter@stratacomm.net

www.stratacomm.net

Digital Campaigns: Digital Campaigns: Lessons Learned From Election Lessons Learned From Election

20082008

A digital strategy checklist for your next campaign

Presented by:

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