digibury: simon wardley - "getting stuff done"

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Getting Stuff Done

Feb, 2015 | Simon Wardley

DANGER!Will Robinson

DANGER!

Pain

No. Slides

Pain

No. Slides

Pain

OK

10 slides

No. Slides

Pain Severe

risk of harm

124 slides

Themistocles524 - 429BC

Politician & General

X

Athens

Thebes

XArtemision

Thermopylae

X

X

Block here

Force opponents along path here

Defend here, use terrain as force

multiplier.

Defend here

Defend here

Strengths Weaknesses

Opportunities Threats

A well trained Spartan army

Get rid of the Spartans

Get rid of the Persians Persians get rid of us

The Oracle says a really dodgy film might be produced over

2,000 years later

A lot of Persians ARE turning upA high level of motivation not to become a Persian slave

The Ephors might stop the Spartans turning up

Versus

How to Map?

Customer

Leisure Time

Need

Aggregator

Branded

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Aggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming Service

Recommendation Engine

Web Server

ComputePower

Leisure TimeV

alu

e C

hain

Vis

ible

Invi

sibl

e

needsneeds

needsneedsneeds

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needsneeds

needs

needs

needs

Nokia

Early Adopter

Laggards

Evolve

Evolve

Certainty

Ubi

quity

Custom Built

Commodity

ServiceProduct

Utility

GenesisEvolution

Certainty

Ubi

quity

De

man

d

Supply

Competitio

n

Value Chain(describes organization)

Evolution(describes change)

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming Service

Recommendation Engine

Web Server

Compute

Power

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming Service

Recommendation Engine

Web Server

Compute

Power

Commissioned AcquiredContent Pipeline

That's pretty, BUT ... so what?

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Recommendation Engine (5)

CRM (6)

Market Analysis (7)

Streaming Service (3)

Web Site (13)

Web Server (14)

Compute (18)

Power (22)

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Recommendation Engine (5)

CRM (6)

Market Analysis (7)

Streaming Service (3)

Web Site (13)

Web Server (14)

Compute (18)

Power (22)

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Recommendation Engine (5)

CRM (6)

Market Analysis (7)

Streaming Service (3)

Web Site (13)

Web Server (14)

Compute (18)

Power (22)

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Recommendation Engine (5)

CRM (6)

Market Analysis (7)

Streaming Service (3)

Web Site (13)

Web Server (14)

Compute (18)

Power (22)

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Commissioned AcquiredContent Pipeline

Q. Why does a General bombard a

hill?

... 67% of other successful generals bombard

hills?

Where?

Why?

Where?

Why?

Where?How?

What? When?

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Production Systems

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent Market

Analysis

Content

Web Site

Streaming Service

Web Server

Compute

Power

Content Pipeline

Creative Studios

Recommendation Engine

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Production Systems

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent Market

Analysis

Content

Web Site

Streaming Service

Web Server

Compute

Power

Content Pipeline

+ Constraint

Creative Studios

Recommendation Engine

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Production Systems

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent Market

Analysis

Content

Web Site

Streaming Service

Web Server

Compute

Power

Content Pipeline

+ Constraint

Recommendation Engine

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Production Systems

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent Market

Analysis

Content

Web Site

Streaming Service

Web Server

Compute

Power

Content Pipeline

+ Constraint

Recommendation Engine

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Open

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Open

Do you think Creative Studios will oppose this?

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Commissioned Acquired

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Content Pipeline

+ Constraint

+ Constraint

+ Constraint

+ Constraint

Open

+where

+where

Genesis Custom Built

Product (+ rental)

Commodity (+ utility) Evolution

Valu

e C

hain

Visi

ble

Invi

sibl

eUncharted Industrialised

Compute

Physical Server

Server OS

2008

Genesis Custom Built

Product (+ rental)

Commodity (+ utility) Evolution

Valu

e C

hain

Visi

ble

Invi

sibl

eUncharted Industrialised

Platform

Compute

Platform Utility

Compute Utility

Co-evolved management

tools and practice(Devops)

Physical Server

Server OS

Guest OS

New Applications(Developers)

2008

Cloud2008

Windows

Unix

RHEL

Ubuntu

Windows

RHEL

Cloud 20102008

Windows

Unix

RHEL

Ubuntu

Windows

RHEL

70%

Situational Awareness

X

Athens

Thebes

XArtemision

Thermopylae

X

X

Block here

Force opponents along path here

Defend here, use terrain as force

multiplier.

Defend here

Defend here

Management

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

eUncharted

Chaotic

Uncertain

Unpredictable

Changing

Different

Exciting

Future Worth

Differential

Industrialised

Ordered

Known

Measured

Stable

Standard

Dull

Low Margin

Essential

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

AGILE / IN-HOUSE

Strong Weak

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

SIX SIGMA / OUTSOURCE

StrongWeak

AGILE / IN-HOUSE

Strong Weak

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

Lean

SIX SIGMA / OUTSOURCE

StrongWeak

AGILE / IN-HOUSE

Strong Weak

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

Unit / Utility basedStrongWeak

COTS / FixedStrongWeak

Strong Weak

Outcome based

Strong WeakTime and Material

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

3D Visualisation

Land Registry

Data CentrePower

Platform

HR

Customer

GISCustomer

Customer

Compute

ERPM

FinanceBIM

Web site

RISK

CRMWISE

PIMS

Collaboration

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

3D Visualisation

Land Registry

Data CentrePower

Platform

HR

Customer

GISCustomer

Customer

Compute

PIMS

ERPM

FinanceBIM

Web site

RISK

CRMWISE

outsource to utility suppliers

LEGEND

Collaboration

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

3D Visualisation

Land Registry

Data CentrePower

Platform

HR

Customer

GISCustomer

Customer

Compute

PIMS

ERPM

FinanceBIM

Web site

RISK

CRMWISE

outsource to utility suppliers

use off the shelf products

LEGEND

Collaboration

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

3D Visualisation

Land Registry

Data CentrePower

Platform

HR

Customer

GISCustomer

Customer

Compute

PIMS

ERPM

FinanceBIM

Web site

RISK

CRMWISE

outsource to utility suppliers

use off the shelf products

build in-house with agile techniques

LEGEND

Collaboration

SIX SIGMA

StrongWeak

AGILE

Strong Weak

OR

YoYo

Outsource

SIX SIGMA

StrongWeak

Incur excessive change control

costs

Some parts will be efficient

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Commissioned AcquiredContent Pipeline

Open Approach

outsource / utility suppliers / other dept / six sigma

off the shelf products / lean

in-house / agile / dynamic

provide internally

consume internally

Organise?

Co

mp

lex

ity

Idea

Goodness

Goodness

Co

mp

lex

ity

+ features

Goodness

Co

mp

lex

ity

+ features

Goodness

Co

mp

lex

ity

FIST

Condor Cluster

1,753 PlayStation 3s

Harvest Hawk, idea to combat operations in 18

months

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

Open Approach

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming ServiceRecommendation

Engine

Web Server

Compute

Power

Commissioned AcquiredContent Pipeline

Team 1Team 2

Team 3

Team 4

Team 5Team 6

Team 7Team 8

Team 9

This sounds complex?

Yes, it takes a few hours to

a day.

My business doesn't work

like this!

Need

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Aggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming Service

Recommendation Engine

Web Server

ComputePower

Leisure TimeV

alu

e C

hain

Vis

ible

Invi

sibl

e

needsneeds

needsneedsneeds

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needs

needsneeds

needs

needs

needs

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Val

ue

Ch

ain

Vis

ible

Invi

sibl

e

CRM

Creative Studios

Traditional Media (DVDs etc)

Customer

Leisure TimeAggregator

Branded

Internet Broadcast

Artistic Direction

Production Talent

Production Systems

Market Analysis

Content

Web Site

Streaming Service

Recommendation Engine

Web Server

Compute

Power

Uncharted Industrialized

Genesis Custom Built

Product (+ rental)

Commodity (+ utility)

Evolution

Recommendation Engine (5)

CRM (6)

Market Analysis (7)

Streaming Service (3)

Web Site (13)

Web Server (14)

Compute (18)

Power (22)

... But we're good at MANAGEMENT!

SIX SIGMA

StrongWeak

AGILE

Strong Weak

OR

YoYo

Outsource

SIX SIGMA

StrongWeak

Incur excessive change control

costs

Some parts will be efficient

... But we're good at

STRATEGY!

Strengths Weaknesses

Opportunities Threats

A well trained Spartan army

Get rid of the Spartans

Get rid of the Persians Persians get rid of us

The Oracle says a really dodgy film might be produced over

2,000 years later

A lot of Persians ARE turning upA high level of motivation not to become a Persian slave

The Ephors might stop the Spartans turning up

STRATEGY

Purchasing Decisions

(Oracle vs SAP)

ImplementationDetails

(Private vs Public)

OperationalDetails

(SLAs)

TacticalChoices

(BYOD)

How? What? When?

Why?

Vague

Everyone else is!67% of successful companies do ...

Everyone else is!67% of successful companies do ...

198462 Companies for

you to emulate

Backward causality

If A does B and A is successful ...

If you do B, you too will be successful.

THEN

... 67% of other successful generals bombard

hills?

Business Level Abstractions of a Healthy

Strategy

digital business, big data, disruptive, innovative, collaborative, competitive advantage, ecosystem, networked,

efficiency, learning organisation, social media, revolution, cloud based, agile,

secure, internet of things, growth, value, customer focused, open,

digital first, data leaders, agile, insight from data, platform,

sustainable, revolution, culture.

Common Blahs

Our strategy is [Blah]. We will lead a [Blah] effort of the market through our use of [Blah] and [Blah] to

build a [Blah]. By being both [Blah] and [Blah], our [Blah] approach will drive [Bah] throughout the

organisation. Synergies between our [Bah] and [Bah] will enable us to capture the

upside by becoming [Bah] in a [Baa] world. These transformations combined with [Baa] due to

our [Baa] will create a [Baa] through [Baa] and [Baa].

Blah Template

Common Blahs +

Blah Template =

Autogenerate64 strategies

Our strategy is customer focused. We will lead a disruptive effort of the market through our use of innovative social media and big data to build a collaborative cloud based ecosystem. By being both digital first and agile, our open approach will drive efficiency throughout the organisation. S y n e r g i e s b e t w e e n o u r c u l t u r e r e v o l u t i o n and networked learning organisation will enable us to capture the upside by becoming data leaders in a digital business world. These transformations combined with insight from data due to our internet of things platform will create a sustainable competitive advantage through growth and value.

Strategy 1 / 64

Our strategy is innovative digital business. We will lead a growth effort of the market through our use of customer focused competitive advantage and disruptive social media to build a collaborative revolution. By being b o t h d a t a l e a d e r s a n d c l o u d b a s e d , our ecosystem approach will drive insight from data throughout the organisation. Synergies between our platform and open culture will enable us to capture the upside by becoming digital first in a networked world. These transformations combined with value due to our efficiency will create a sustainable learning organisation through agile and big data.

Strategy 2 / 64

"This is more or less the exact wording from our business plan"

"This is more or less the exact wording from our business plan"

"I've seen two of these used already"

"This is more or less the exact wording from our business plan"

"I've seen two of these used already"

"Are you for hire?"

So, how do companies survive?

Most competitors suck as well!

Str

ate

gic

Pla

y

(AW

AR

EN

ES

S)

Uses Open to Compete (ACTION)

Str

ate

gic

Pla

y

(AW

AR

EN

ES

S)

Uses Open to Compete (ACTION)

Players

+ve MRKT CAP

Str

ate

gic

Pla

y

(AW

AR

EN

ES

S)

Uses Open to Compete (ACTION)

Chancers

-ve MRKT CAP

Players

+ve MRKT CAP

Str

ate

gic

Pla

y

(AW

AR

EN

ES

S)

Uses Open to Compete (ACTION)

"Open by Default"

"Open by Thinking"

Getting Stuff Done ...

Getting Stuff Done ...

... Learn from UK Gov.

X

Athens

Thebes

XArtemision

Thermopylae

X

X

Block here

Force opponents along path here

Defend here, use terrain as force

multiplier.

Defend here

Defend here

Versus

Cloud 20102008

Windows

Unix

RHEL

Ubuntu

Windows

RHEL

70%

THANK YOU@swardleyblog.gardeviance.org

CC 3.0 SA

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