developing people managers at qualcomm

Guiding Leaders Along their

Path to Management at Qualcomm

Anil Jacob

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Fortune 500 Company

Member of the S&P 100 & 500 Indexes

Celebrating more than 25 years of driving the evolution of wireless communications

World’s largest fabless semiconductor company, #1 in wireless

Making wireless more personal, affordable and accessible to people everywhere

2011 All-America

Executive Team

Award Winner

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WIRELESS

COMPANY

FABLESS

COMPANY

RFIC

COMPANY

SEMICONDUCTOR

COMPANY

Leading the Semiconductor Industry

Source: iSuppli for Dec. 2011

Our Business

Technology Licensing

Chipsets and System Software

Wireless Multimedia

Mobile Display Technology

Enabling the next evolution of wireless through….

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The India Experience

Evolution

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The Future of Learning

Disruptive technologies are creating new tools for learning

Social learning is generating new opportunities for collaboration

Economic changes are altering business and revenue models

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Qualcomm’s Leadership Pipeline: Key Business Drivers

Growth depends upon continuous supply of qualified, ready leaders

New business models call for increased depth, breadth and diversity of leadership

Increased organization complexity drives a need for improved visibility to key talent groups/skill sets

Opportunities for development drives employee engagement and retention

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Leadership Pipeline Components

Assessment Development Rewards

Succession Planning

Talent Review Process

Top Technical Talent

Identification

Top Leader Identification

Talent Profiles

Formal Learning

Programs

On-boarding

Development Planning

Planned Rotations

Executive Coaching

Mentoring

VP Assimilation

Assessments

Talent Committees

Affinity Groups

Performance

Management

Leadership Awards

Visibility Opportunities

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Qualcomm Manages Key Talent Pools to Ensure a Sufficient Leadership Pipeline

T3

Top Leader

Specific Skillset Talent Councils

Top Technical Talent

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Qualcomm Leadership Dimensions Model

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Leadership Development Track: Core Flagship Programs Contain Many Blended Learning Components

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Qualcomm’s Emerging Leader Program Framework

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Emerging Leader Program Interactive Webinars

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Emerging Leader Program:

Online Community Site

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Management Skills Program

Day 1. Concepts of leadership

Creating an employee development plan

Situational leadership

Leadership styles and how to use them based on Maturity

Learning from Transformation leaders

Day 2. Supporting the team

Coaching

Supporting

Delegating

Day 3. Interpersonal skills

effective conversations

Having a Performance Improvement dialogue

Video role plays

Self awareness (DISC, Leadship effectiveness description)

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Qualcomm’s Other Leadership Development Initiatives (Not Program Based)

Leadership Assessments

Site specific Leadership/Manager Development Plans

Individualised

New Executive/Manager Assimilation

New Executive Check-In Process at 90-120 day points

Development Plans

Executive On-boarding

Executive Coaching

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Lessons Learned

Be willing to iterate the process Shift technology

Do trials to see what works and fits the culture

Use technology to assist with program management – go for learner self management as much as possible

Honor the workload of the employees

Evaluate and measure as you go. Our success case research led us to the following improvements

• Educate managers on suggested actions and behaviors to support the participants during and after the program.

• Create process for selecting peer mentors with commonalities.

• Create additional guidelines around who are the ideal candidates

• Provide on-the-job assignments based on content to increase application.

Thank You!