denso 2005 aapex press conference

DENSO 2005 AAPEX Press Conference

Richard ShiozakiSenior Vice President

DENSO Sales California

Las Vegas, NV – November 2, 2005

Good Morning!Richard ShiozakiSenior Vice PresidentDENSO Sales California

2005 Frost & Sullivan Award

DENSO Global

• Established in 1949• Over $26 billion in sales• Record high net sales• Average of more than

14% growth• Due to superior technology

& customer satisfaction

Global Network

• 31 countries• 104,000 employees• Nearly 200 facilities• Launched six new

DENSO Companies this year• Five new joint ventures

– Two in the US

Leading Technologies

• World’s smallest, lightest high-output alternator• With Toshiba Corporation,

a new Large Scale Integrated (LSI) circuit for car navigationsystems

GM Award

• DENSO named 2004 GM Supplier of the Year for its overall business performance in supply world-class parts and service.

Toyota Awards• DENSO received 24

supplier awards from Toyota including;– 9 high level

Superior/Excellent Awards for

• Quality• Delivery• Cost• Minority purchases• TMS Service performance

Toyota Awards• DENSO received 24

supplier awards from Toyota including;– 9 high level

Superior/Excellent Awards for

• Quality• Delivery• Cost

DENSOAutomotive AftermarketDriven by…• New Product Introductions• Product Line Extensions• Customer Satisfaction

New Products• By 2006 DENSO will have

15 product lines in the US Aftermarket

Oxygen Sensors

Air Filter

Cabin Air FilterAlternatorStarter

Spark PlugsFuel Pump

Wiper Blade

Receiver Drier

Expansion Valve

Condenser

Compressor

Oil Filter Ignition Wire

Compressor Clutch

New Ignition Wire Program

• 95% vehicle coverage on models from 1960 to 2004

• OE fit, form & function

• More than 37,000 applications

Expanded A/C Compressor Line• Expanded compressors

for domestic, Japanese and European makes and models

• Introducing heavy-duty compressors

• Extended coverage for expansion devices, driers, accumulators, condensers and cabin filters

Expanded Starters & Alternators

• Covers over 26,000 applications• Introducing more than 3,500 new applications• Expanded line now covers

– Ford Expeditions, Explorers, Pickups, and Lincoln Navigators

– Improved coverage for late models Taurus, Aerostar, Bronco, Crown Victoria,

and Pickups

DENSO Quality

• Unsurpassed in the automotive industry

The Lowest Return Rate in the Industry!

O2 Training Guide

• New training programs

• Improve service tech knowledge

• Reinforce product benefits

• Improve ability to sell

New Information (websites)• 6 key websites• Find answers or learn more

– DENSO Aftermarket– Iridium Power– Heavy Duty– Tech Services– Customer Service– DENSO Corporate

DENSOCustomersSpeak Out

The Garcia Brothers, OwnersA&G ImportsOrange County, CA

Trade Advertising

Trade AdvertisingLynn Beckwith, OwnerBeckwith’s Auto RepairHumble, TX

Trade AdvertisingChai Charucksiri, ManagerCapitol Hill Auto ServiceWashington, DC

Trade Advertising

Ethan Fuller, OwnerFuller’s Service CenterHinsdale, IL

Questions & Answers

Questions & Answers

Thank You