delivering results together · our partners' success and creating an exceptional customer...

Corporate PresentationDelivering Results Together

Version: May 2019

We are shaping the future of distribution

Real value for all our partners

Westcon-Comstor is the leading global distributor of business technology. We combine unrivalled expertise in technology with unique capabilities.

Deep vendor relationships

Partner enablement

Market insight

Technical services

Global deployment capabilities

Digital Distribution

GDS

Local presence

Warehouse

Office

Advanced logistic centre

Warehouse

Office

Local presence

EMEA APAC

We manage global opportunities through a joint venture with Westcon

Americas, providing continuity and a seamless global service for our partners.

Westcon-ComstorSynnex

30+years experience

in technology distribution in FY 2019 revenues

$3.3B 3200people

70+countries with

a physical presence

180+countries or

territories shipped to

44international logistics

centres & stocking facilities

10international

support centres

280engineers

Numbers: FY19

Westcon-Comstor in numbers

We go to market through two lines of business

Westcon provides the advanced solutions business

needs today and tomorrow from a world-leading

portfolio of vendors in Infrastructure, Data Centre,

Collaboration and Security

about

about

Comstor is our Cisco-dedicated business,

delivering their complete portfolio of

programmes, products and promotions to

ensure partners maximise the opportunity.

Two lines of business…with one vision

Our vision is simple and the foundation of

everything we do: to create unrivalled value

and opportunity for our partners across the

supply chain through the commitment of

our people to our partners.

Every member of our team is committed to our partners' success and creating an exceptional customer experience.

Our people: a team you can trust

Our expertpre-sales

teamsoffer consultancy,

quotations and proof of concept solutions to help

win business

Our dedicated account

managers are the linchpin to our partnership and

focused on business

development

Our knowledgeable trainers help develop the

right technical talent

Our marketing teams help generate

demand through multi-channel programmes

Specialised renewals teams

help maintain customer

relationships and maximise revenues

Our skilled services teams

expand and enhance strengths

Our global deployment teams unlock more profitable

international opportunities

Our logisticsteams ensure can fulfil multi-vendor, multi-

technology projects,

wherever they are

Our team,your success

Data Centre Infrastructure Collaboration Security

Hardware, software, cloud and hybrid: our solutions make businesses more productive, connected and secure.

We lead through specialisation

Our global portfolio

Deep vendor relationships. Unrivalled expertise. The solutions you need.

We believe the best work comes through collaboration.

We demonstrate this commitment to our partners through our unique EDGE engagement approach and industry-leading enablement programmes.

The power ofpartnership

Tailored support and solutions to help all our partners succeed

EDGE

We help partners

to engage and

onboard with our

vendors with access

to our core services

Engage

We develop their

business with presales

consultancy and

support, mentoring

and education

Develop

We grow their

business with

new technologies,

marketing and

services

Grow

We extend their

business with new

consumption models

and international

opportunities

Extend

Technical Services

Global Deployment

Solutions

Digital Distribution

Understanding emerging trends,

delivering scale, meeting

customer needs and managing

complexity are what really deliver

value to our partners and ensure

their success.

Where we create real value

Services

End-to-end services

complement our

partners’ capabilities,

providing more

complete solutions so

they can maximise

every opportunity.

Technical Services

ServicesTechnical Services wrap real value

around our technologies to deliver more complete and

profitable solutions

Vendor-certifiedtraining and

Education Servicesextend knowledge,

expertise and positioning

ProfessionalServices strengthen partners so they can

pursue more opportunities without

investment

White-labelled Support Serviceshelp partners and their customers

identify, manage and solve IT issues

Supply Chain Services provide

end-to-end logistics and operational

excellence, wherever and whenever they’re

needed

Proactive Care Services take on

day-to-day operational responsibilities with remote monitoring,

analytics, troubleshooting and IT

administration

Extending capabilities, capacity and coverage

• Adopt new technologies and revenue streams

• Increase focus on selling and accelerating the sales cycle

• Improve ROI for partners and their customers

• Grow customer success and loyalty

• Adapt to and profit from cloud and annuity-based business models

Technical Services

GDSFull global logistics capabilities coupled with in-depth understanding of local trade processes, compliance, customs and duties provide everything partners need to successfully deploy around the world.

Global Deployment Solutions

GDS

• Commercial and contractual management

• Relationship & Engagement

• Strategic direction

• Drive solutions

The expertise you need,when you need it

Business Support• Customer relationship

management

• Global PMO and order management

• Global reporting

Operational Support• Project management

• Local-to-local invoicing

• Risk management

• Compliance

• Advanced logistics

Technical Support• Professional services

• Support and training

GDS team

Globalcustomers

RegionalVARs

Commercial engagement and

governance

Fulfilment of international and

domestic opportunities

Enabling international trading opportunities

GDSGet a single global contract,

point of contact and consolidated supplier with

Global Business Services, plus SLAs, T&Cs and global

reporting

Stay compliant and legal with Compliancy Services

including environmental (WEEE, carbon emissions,

packaging) as well as export/import and risk

management.

Full Operational Servicesprovide concierge models,

lifecycle management, reverse logistics, aggregation and

finished goods and staging, strategic stocking, configuration

and project co-ordination

Financial & Legal Servicessupport your business with

harmonised global pricing, tax optimisation and recovery,

DDP shipment, and leasing or CPE as a service

End-to-end services complement your existing business, providing more complete solutions so you can maximise every opportunity.

Services built for your global business

DigitalDistribution

The way technology is consumed, distributed and procured is changing.

We're applying our experience and expertise to help partners adapt to the new digital world.

Our integrated Digital Distribution Platformdelivers the tools, partner technology integration and automation partners need to grow and thrive.

Digital Distribution

DigitalDistribution

AgilityPartners can adapt and

respond quickly to customer needs with real time visibility

ProductivityClean and accurate data improves efficiency for

faster turnaround

A powerful platform, built for mutual success

ProfitabilityReduces time to cash,

unlocks more opportunitiesand recurring revenues

ScalabilityWorkflow automation and

functionality enables vendors and partners to scale

One platform of integrated, powerful digital toolsets acrosspurchasing, renewals, sales management, cloud services andsoftware – built to benefit all partners across the supply chain.

Digital Distribution Platform

SAP

SalesView1View

PartnerView

RenewView

BlueSky

1Source

Partnership - we put our partners at the centre of everything we do

Innovation - we embrace change and creativity to deliver the right results

Excellence - we always aim to exceed expectations and be the best

Empowerment - we love initiative and invest in our people and partners

Integrity - we do business with honesty, fairness and high ethical standards

Our values are embedded in our DNA and we demonstrate them every day: a commitment to excellence and integrity, investment in our people and partners, and innovation so we continue to grow and succeed together.

Our company values

•

Technology is our business,

but our story is our people

and our partners.

Our commitment and

expertise, deep vendor

relationships and EDGE

approach creates an

exceptional customer

experience.

We are transforming the way

technology is distributed –

and Delivering Results

Together.

We areWestcon-Comstor

www.westconcomstor.com