delegation in nursing
Post on 20-Feb-2017
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DELEGATIONMS. MARIANNE LAYLO
Nurse Tutor
• Delegation is primarily about entrusting your authority to others
-Raphael Barinshaky
• At its most basic, delegation is empowering one person to act for another.
-Susanne Qualich
Why do we need to delegate?• To handle problems that
are more complex or require higher level of expertise.
• To provide learning or “stretching” opportunities for subordinates.
The mark of a great leader is when he or she can recognize the excellent performance of someone else and allow others to shine
for their accomplishments.
Strategies for Successful Delegation
Plan ahead
Identify necessary skill and education levels to complete
the delegated tasks
Select capable
personnel
Communicate goals clearly
Empower the
delegate
Set deadlines and monitor
progress
Monitor the role and provide
guidance
Evaluate performanc
e
Reward accomplish
ment
Responsibility is shared when a task is delegated
Difficulty in Delegation• Is it difficult for you to
delegate to others?• If so, do you know why?• Are you more apt to
underdelegate, overdelegate or delegate improperly?
COMMON DELEGATION ERRORS
UNDERDELEGATING
OVERDELEGATING
IMPROPERDELEGATING
UNDERDELEGATING• Stems from the
individuals false assumption that delegation may be interpreted as a lack of ability from his or her part to do the job correctly or completely.
WHY MANAGERS DON’T DELEGATE?
Lack of trust in subordinates
There is not enough time to delegateLack of experience to delegateFailure to anticipate the need for help
OVERDELEGATING
Wh1. Because they are poor managers of
time
WHY MANAGERS DELEGATE EVERYTHING?
2. They feel insecure in their ability to perform a task
Delegating at the wrong time,
to the wrong person,
or for the wrong reason.
IMPROPER DELEGATING
Right task
Right Circumstances
Right Person
Right direction/Communication
Right Level of Supervision
THE 5 RIGHTS OF DELEGATION
Communication Space
Social Organization
Time (Past, Present and Future
Oriented Cultures)
Environmental Control
Biological Variations
DELEGATING TO A TRANSCULTURAL TEAM
CREATING A MOTIVATING CLIMATE
The force within the individual that influences or directs behavior.
INTRINSIC VS EXTRINSIC MOTIVATION
INTRINSIC MOTIVATION EXTRINSIC MOTIVATION
Comes from within the individualOften influenced by family unit and cultural values
Comes from outside the individualRewards and reinforcements are given to encourage certain behaviors and/or levels of achievement.
MOTIVATIONAL THEORY• Maslow (1970) believed that people are
motivated to satisfy certain needs
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