DELEGATIONMS. MARIANNE LAYLO

Nurse Tutor

• Delegation is primarily about entrusting your authority to others

-Raphael Barinshaky

• At its most basic, delegation is empowering one person to act for another.

-Susanne Qualich

Why do we need to delegate?• To handle problems that

are more complex or require higher level of expertise.

• To provide learning or “stretching” opportunities for subordinates.

The mark of a great leader is when he or she can recognize the excellent performance of someone else and allow others to shine

for their accomplishments.

Strategies for Successful Delegation

Plan ahead

Identify necessary skill and education levels to complete

the delegated tasks

Select capable

personnel

Communicate goals clearly

Empower the

delegate

Set deadlines and monitor

progress

Monitor the role and provide

guidance

Evaluate performanc

e

Reward accomplish

ment

Responsibility is shared when a task is delegated

Difficulty in Delegation• Is it difficult for you to

delegate to others?• If so, do you know why?• Are you more apt to

underdelegate, overdelegate or delegate improperly?

COMMON DELEGATION ERRORS

UNDERDELEGATING

OVERDELEGATING

IMPROPERDELEGATING

UNDERDELEGATING• Stems from the

individuals false assumption that delegation may be interpreted as a lack of ability from his or her part to do the job correctly or completely.

WHY MANAGERS DON’T DELEGATE?

Lack of trust in subordinates

There is not enough time to delegateLack of experience to delegateFailure to anticipate the need for help

OVERDELEGATING

Wh1. Because they are poor managers of

time

WHY MANAGERS DELEGATE EVERYTHING?

2. They feel insecure in their ability to perform a task

Delegating at the wrong time,

to the wrong person,

or for the wrong reason.

IMPROPER DELEGATING

Right task

Right Circumstances

Right Person

Right direction/Communication

Right Level of Supervision

THE 5 RIGHTS OF DELEGATION

Communication Space

Social Organization

Time (Past, Present and Future

Oriented Cultures)

Environmental Control

Biological Variations

DELEGATING TO A TRANSCULTURAL TEAM

CREATING A MOTIVATING CLIMATE

The force within the individual that influences or directs behavior.

INTRINSIC VS EXTRINSIC MOTIVATION

INTRINSIC MOTIVATION EXTRINSIC MOTIVATION

Comes from within the individualOften influenced by family unit and cultural values

Comes from outside the individualRewards and reinforcements are given to encourage certain behaviors and/or levels of achievement.

MOTIVATIONAL THEORY• Maslow (1970) believed that people are

motivated to satisfy certain needs