decisionwise webinar: employee engagement survey best practices

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During this webinar we'll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 17 years of experience conducting surveys around the world. We'll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.

TRANSCRIPT

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Employee Engagement Survey Best Practices

Charles Rogel Dir, Business Development

Kristin Chapman Dir, Client Services

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Three common mistakes

Fail to measure.

Fail to plan.

Fail to act.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

PREPARE Phase 1:

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Satisfaction

Engagement

Hearts, Hands, & Minds

Contractual

Transfo

rmatio

nal

Transactio

nal

Meaning Autonomy Growth Impact Connection

DecisionWise Model

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Use a valid survey tool.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Determine length and format.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Limit open-ended questions.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Consider demographic questions.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Set anchor questions.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Don’t ask what you don’t want to know.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

ADMINISTER Phase 2:

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Communicate on all organizational levels.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Think through the logistics.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Offer incentives; make it fun.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Target reminders.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

REPORT Phase 3:

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Be transparent about who will get reports.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Roll-out results and roll-up action plans

Results

Action Plans

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Action plan at all levels.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Teach engagement

4%

24%

49%

23%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Fully Engaged

Key Contributors

Opportunity Group

Fully Disengaged

DecisionWise Engagement Index 2013 Benchmark

Database

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Tie results to business metrics.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Focus on immediate quick wins and long-term change.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

Tie changes back to survey results.

Copyright © 2013 DecisionWise, Inc. All rights reserved. | www.decision-wise.com

Webinar: Employee Engagement Survey Best Practices

www.decision-wise.com | +1.801.960.1400

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