data collected through the research cloud · market presence (trended) 2015 2016 of note is...

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Speech-EnabledEHR

Data Collected Through the Research Cloud

Executive Summary Adoption of speech solutions integrated with organizations’ EHRs isn’t a new concept by any stretch but seems to get less attention than other departmental speech solutions. However, with the continued expansion of electronic health records, the monumental task remains—how to create and update patient information as quickly and accurately as possible. The problems associated with speech solutions in EHRs is the timing of when it’s used.

Chances are good that if you’ve recently been in a patient room, you‘ve seen a speech recognition microphone, branded with a prominent vendor’s logo. However, when was the last time you witnessed a physician actually use it while care is being administered? It would make for a bit of an awkward situation, unlike radiologists who camp out in reading rooms and never see the light of day, let alone a patient. For this and other reasons, the dynamics of using speech associated with regular health record updates is a different animal. The real value comes behind the scenes when physicians add or update their notes.

In this segment of our suite of research on speech in healthcare, we examine the following:

• Market presence of speech vendors in the EHR space• Vendor ratings (NPS)• Adoption rates and plans• Vendors poised to win/lose new business from first-time adopters• Replacement market trends• Reasons for resisting adoption• Data trended from previous year

With adoption of speech-enabled EHR solutions hovering around 50% there is still a lot of room for growth in this segment. As the market matures, there will be increased opportunity for replacement business, pending the current primary vendors’ ability to keep their customers happy. Based on the data we have in this specific space, replacement market opportunities are sure to follow, opening the door for newcomers such as nVoq and others.

Note: As always, we are extremely grateful to our participants of our research. Your willingness to offer your candid perspective from provides valuable insights that inform and guide the industry to better vendor-provider relationships, more functional solutions and hopefully improved outcomes.

For questions about this report or for more information about the full report contact Jeremy Bikman at jeremy.bikman@reactiondata.com.

Vendors Covered in this Report

Demographics

Director of Clinical Informatics19%

Clinical Informatics Manager15%

CMIO14%

Medical Director12%

Clinical Informaticist9%

100 participants

Emergency Department Director

10%

Chief Medical O�cer

Physician

Informatics Nurse

Other

9%

6%

5%

1%

Market Presence

10%

20%

70%

Adoption of speech solutions integrated with organizations’ EHRs isn’t a new concept by any stretch but seems to get less attention than other departmental speech solutions. However, with the continued expansion of electronic health records, the monumental task remains—how to create and update patient information as quickly and accurately as possible. The problems associated with speech solutions in EHRs is the timing of when it’s used.

Chances are good that if you’ve recently been in a patient room, you‘ve seen a speech recognition microphone, branded with a prominent vendor’s logo. However, when was the last time you witnessed a physician actually use it while care is being administered? It would make for a bit of an awkward situation, unlike radiologists who camp out in reading rooms and never see the light of day, let alone a patient. For this and other reasons, the dynamics of using speech associated with regular health record updates is a different animal. The real value comes behind the scenes when physicians add or update their notes.

In this segment of our suite of research on speech in healthcare, we examine the following:

• Market presence of speech vendors in the EHR space• Vendor ratings (NPS)• Adoption rates and plans• Vendors poised to win/lose new business from first-time adopters• Replacement market trends• Reasons for resisting adoption• Data trended from previous year

With adoption of speech-enabled EHR solutions hovering around 50% there is still a lot of room for growth in this segment. As the market matures, there will be increased opportunity for replacement business, pending the current primary vendors’ ability to keep their customers happy. Based on the data we have in this specific space, replacement market opportunities are sure to follow, opening the door for newcomers such as nVoq and others.

Note: As always, we are extremely grateful to our participants of our research. Yourwillingness to offer your candid perspective from provides valuable insights that inform and guide the industry to better vendor-provider relationships, more functional solutions and hopefully improved outcomes.

For questions about this report or for more information about the full report, contactChris Jensen at cjensen@reactionddata.com.

10%20%

70%

85%

15%

0%

Market Presence(Trended)

2015 2016

Of note is M*Modal's increase in market presence year-over-year. While we should clarify that we do not suggest this data perfectly mirrors market share, it can be a good read on where a market may be heading. Regardless of how you interpret it, this data can only be positive for M*Modal.

Vendor Ratings (NPS)

AVAILABLE IN FULL REPORT

Contact Jeremy Bikman at jeremy.bikman@reactiondata.com

Vendors Winning First-Time Adopters

AVAILABLE IN FULL REPORT

Contact Jeremy Bikman at jeremy.bikman@reactiondata.com

Adoption Rates

Have no plans to adopt

Utilizing it now

We’re in the process

In the next 1-2 years

25%

19%

9%

47%

Adoption Rates (Trended)

AVAILABLE IN FULL REPORT

Contact Jeremy Bikman at jeremy.bikman@reactiondata.com

Primary Reasons for Resisting Adoption

33%

Most of our physicians would not use it

33%

We don’t (and won’t) have the budget for it

17%

Our physicians prefer to document by hand directly in our EHR

Speech recognition isn’t accurate enough

17%

Replacement Market

AVAILABLE IN FULL REPORT

Contact Jeremy Bikman at jeremy.bikman@reactiondata.com