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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
An Introduction to Move Methods September, 2009
Data Center Strategy and Services Experts
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
About Altus – Who We Are
Established in 1996 with headquarters in Northeast Ohio
I/T Consultants averaging over 25 years of experience each
Specialize in Data Center Strategy especially Acquisitions, Moves, and Consolidations (and related activities)
Everyone, including project managers, have a deep technical background ensuring that plans are not only well run, but technically feasible
The combination of strong project management skills and technical breadth and depth allowed Altus to create a methodology designed to create high level strategies that take in the “big picture” yet work all the way down to the most detailed level
Recognized and used by IBM, EMC and others as as Relocation Specialists
Have been relocating Data Centers for Fortune 500 companies for over a decade
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Altus Services – What We Do
• Data Center Strategy – Future Growth Requirements
– Power Analysis
– Telecom Analysis
– Virtualization Analysis
– Tier Analysis
– Geo Political Analysis
• Relocation & Consolidation – High Level Planning/Move
Strategy – Detailed Planning
– Move Execution
• Production Control Analysis – Service Level Management
– Root Cause Analysis
• Data Center Security – Physical Security (card-key
access)
– Network/System Security
– Firewall/DMZ Design/Implementation
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Data Center Consolidation and Relocation – Why Altus
Hiring an experienced relocation specialist reduces your risk
A successful data center relocation requires careful planning and, above all, experience, to execute successfully. It is important to realize that any relocation will include unforeseen events.
Trying to eliminate every possibility is unrealistic, but a specialist can lead you to minimize risks by planning ahead based on experience with similar environments and move strategies and showing you where to leave room in your schedule and budget for last-minute changes.
An experienced specialist will direct you in working closely with your vendors to communicate your plans and enlist their help in the process.
Protect and reduce your risk by hiring an experienced relocation specialist to help you plan and manage the process. This ultimately pays for itself. The money you spend is offset by the peace of mind you’ll gain by knowing your move is in the hands of an expert, and insures that your data center relocation is accomplished according to your business requirements.
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Facilities Technology IT Process Skills &
Staff
I Relocation Requirement and Assessment
II Relocation Planning – Transition Plan
III Implementation
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Introduction We will leverage the proven three-phase approach for data center relocations to assist our customer with the planning and execution of the move
Relocation Planning – Detail
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Introduction By defining key requirements, we will work together with our customer to identify inhibitors and focus on the business drivers that must be met to reach the desired targets
Goal
Inhibitors
Business Drivers/Decisions
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"I need the system back by ..."
“You can take the system on …”
Criticality to operations
What risk level is acceptable
Maintain service levels through relocation activities
Time required to accomplish activity
Risk Event
Dependencies
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Introduction The relocation requirements will be defined and refined using a decision making process driven by proven templates
Planning Questions
Requirements
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Max outage window
Data backup sizing
Data restore timings
Mirror, swap, swing, or refresh equipment
What are the normal hours of operation?
What is the service level target?
What are the data feeds?
What are the data outputs?
……
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Introduction The use of this approach allows us, together, to assess the current infrastructure, document any gaps, and create a “target“ model
Our Responsibilities Provide approach and guidelines to validate the data center relocation requirements.
Provide technical assessment of present data center resources, processes, and infrastructure including gaps.
Provide budget estimates for phased relocation plan for moving the data center assets based on risk, value, dependencies, scope, and impact.
Provide timeline estimates for the phased approach including the development of a transition plan, detailed project plan, issue list, and risk analysis. This will be used to develop the final data relocation plans and time tables.
Customer Responsibilities Provide resources at the appropriate level to sponsor and steer project.
Participate in planning sessions, workshops, status meetings, and reviews.
Provide documentation and information on existing infrastructure.
Make the necessary business and technical resources available for planning sessions, workshops, and interviews.
Provide on-site facilities to conduct planning sessions, workshops, and Interviews.
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase I Facilitated planning sessions will provide the high level "launch point" from which to drive the timetable, plan, and budget
Phase I – Relocation Requirement and Assessment
Creates a road map to maximize present infrastructure capabilities and provides the analysis for the infrastructure adjustments needed to support the requirements of the data center relocation.
Develops the strategic understanding of present infrastructure capabilities and the risk opportunities contained in the infrastructure.
Provides interaction with skilled and experienced resources in the analysis of IT infrastructure, and in the development of the "Business Case” for relocations.
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase I Typical Planning Schedule – Phase I
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Week 1 2 3 4 5 6 7 8 9 10 11 Hold kick-off meeting
Develop project charter
Facilitated Planning Sessions
Requirements development
Document current model
Define target model
Define infrastructure adjustments
Determine initial outage scenarios
Make initial risk assessment
Preliminary Communications Plan
Preliminary Recommendations
Preliminary Timeline
Preliminary Budget
Management Report Milestone
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase I Phase I Outputs – Requirements Definition Initiation
Phase I Outputs: Current Hardware Model
Based on reasonable allocations, not current floor space occupancy Planned Infrastructure Additions Planned Infrastructure Adjustments “Reasonable” outage scenarios Initial Risk Assessment Preliminary Timeline Preliminary Budget
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 1 Planning workshops will be used to build the transition plan. This plan defines the “basic shape” the relocation will take
Phase II - Relocation Planning – Transition Plan
Documents the assumptions that will be used through out the planning process. Helps the steering committee understand the impact of the operating unit requirements placed on the relocation.
Defines the amount risk associated with the project. Begins the process of deciding on the risk acceptance tolerance. Identifies the risk areas in the present infrastructure and possible mitigation opportunities.
Clearly defines the scope and purpose of the project and begins the process of communicating that information through out the organization.
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 1 Typical Planning Schedule – Phase II Transition Plan
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Week 1 2 3 4 5 6 7 8 9 10 11 Hold planning workshops
Develop transition approach
Identify key risk elements
Identify constraints
Identify issues
Finalize target model
Document planning assumptions
Finalize outage scenarios
Refine risk assessment
Refine Communications Plan
Final Recommendations
Refined Timeline
Refined Budget Estimate
Management Report Milestone
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 1 Phase II - Relocation Planning - Transition Plan
Phase II Outputs: Planning Assumptions – Service level targets, transition options, timetables Key Risk Elements
Constraints
Refined Schedule
Budget for Detailed Plan
Refined Estimate for Execution
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 2 The development of the detailed plan creates the blueprint that will be used to make the relocation a reality
Phase II - Relocation Planning – Detailed Plan
Documents the step by step approach to migrating the workload. The workshop allows for dialog through out the organization on the approach and builds a consensus view on the plan.
Defines the dependencies between the users, the applications, and the infrastructure. This information is used to finalize methods, timetables, and costs.
Continues the process of educating the steering committee on the tradeoffs between risk and cost.
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 2 Typical Planning Schedule – Phase II Detailed Planning
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Week 1 2 3 4 5 6 7 8 9 10 11 Hold planning workshops
Develop detailed plan
Validate planning assumptions
Mitigate constraints
Develop risk management plan
Finalize transition model
Determine risk acceptance
Define move elements
Finalize risk assessment
Finalize Communications Plan
Schedule move elements
Finalize Timeline
Finalize Budget Estimate
Management Report Milestone
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase II – Part 2 Phase II - Detailed Plan
Phase III Outputs: Define Project Team Select Planning Assumptions Risk Management Plan “Workaround” for Constraints Obtain Executive “buy-in” Detailed Schedule Detailed Budget for Execution
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase III The move execution, or executing the relocation plan, is the final yardstick that will determine the success of the relocation
Phase III – Implementation
Provides the necessary quality controls to maximize our customer’s chances for success
Validates the dependencies between the users, the applications, and the infrastructure. This information is used to allow our customer to make an informed decision on whether to proceed at this point or not with the relocation
Provides the opportunity to improve the IT operations effort on a go-forward basis by examining what went right and wrong
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ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase III Typical Planning Schedule – Phase III
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Week 2 4 6 8 10 12 14 16 18 20 22 Detailed plan walk through
Infrastructure build out
Test workload migration plans
Communication Plan
Dry Run Testing
Organizational Readiness
Go / NoGo Decision
Migrate Workload
Validate Migration
User Acceptance
Heightened Support
Cleanup
Document lessons learned
Management Report Milestone
Milestone
Milestone
ALTUS TECHNOLOGIES CORPORATION
© Copyright Altus Technologies Corporation
Phase III Phase III – Move Execution / Close Out
Phase III Outputs: Phase III – Plan Implementation
Simulate relocation
Test backup plans
Install transition hardware Communicate to customers
De-install, move and re-install
Validation and acceptance test
Close Out Lessons learned
Cleanup
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