creating an emotional experience with your customers

Creating An Emotional Experience With Your Customers

Helpful tips to fast forward your business to success. About critical keys to success, leadership, innovation and more

Podcast available at

TheEntrepreneursRadioShow.comfor full interview with Bruce Poon Tip

Successful people are average people that achieve

extraordinary results.

Business drastically changed for over the last 10 years

In the last 50 years, travel industry has changed dramatically, people

have changed in how they research travel with the internet.

Two Things That Have ChangedThe information age and The social revolution

The Information AgeThe idea that people have more

information and everything available at their fingertips changed the way people research and the way people decide on where they want to go.

The Social RevolutionThe way people communicate, make their

decision, and engage with brands is very different.

And it's changed the landscape because all the tools to engage customers today are free. 

So the idea of iconic brands spending $100 million on ad campaigns isn't happening as

much anymore because people are engaging with brands very

differently.

Go out of your comfort zoneYou always grow when you take yourself out

of your comfort zoneTaking yourself out of your comfort zone is

really what life is about. And that can be that ability to grow and experience something new.

Critical keys to SuccessFirst, you have to create a purpose around

why your business needs to exist in the world.

Critical keys to SuccessAnd then from that you have to wrap that

around core values Define what your core values are in order to

achieve success in your business.

Critical keys to SuccessYour first employees or the first people that

now represent your brand have to fully understand your purpose and you have to wrap that around your values.

Critical keys to SuccessAnd then, once you do that you have to be

able to hire and fire based on those values and that purpose.

Critical keys to SuccessLeadership is the next step, But your leadership has to be able to be

adaptable.

Quote On Leadership“Leadership is the art of getting someone else to do what you want done because they want

to do it.”

Critical keys to SuccessThe easiest type of leadership is

leading by example. You work hard, they work hard, they

see how passionate you are so they're passionate.

Critical keys to SuccessBut when you start getting employees that

you never meet or don't have contact with on a daily basis, that becomes more of a coaching type of leadership because you now have to coach other leaders.

Critical keys to SuccessBut as you get older you get wiser, and as

you get more people you get better people. And they put demands on you to continually grow and develop as a leader.

Critical keys to SuccessFocus and Execution

Find a mastermind where you can be surrounded by the people that have an entrepreneurial mindset.

Critical Things To Fast Forward Your Business To Success

Critical Things To Fast Forward Your Business To SuccessSecond is find a mentor that's already achieved what

you've dreamed of to personally mentor you and your business.

So that you can quickly navigate your way to that next level and beyond.

"Happiness cannot be travelled to, owned, earned, or worn, it's the spiritual experience of living every minute with love, grace, and

gratitude." ~ Denis Waitley

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