cpec award outbrief

Command Name2008 Pilot ProcessMonth day, 2008

CPEC Award Site Visit

Command Name2008 CPEC Award Site Visit

• # Examiners + 1 Coach and 1 Program Rep• # prep hours + full week site visit• # sites visited • Over # employees interviewed

Cool Quotes

Enter cool quote(s)

1Leadership

2Strategic Planning

3Customer and Market Focus

6 Process

Management

5 Workforce

Focus

4Measurement, Analysis, and Knowledge Management

Organizational Profile:Environment, Relationships, and Challenges

7Results

Baldrige/CPEC Management Framework

A comprehensive and integrated system

1.0-Leadership

• 1.1 Senior Leadership– Vision and Values

– Communication and Organizational Performance

• 1.2 Governance and Social Responsibilities– Organizational Governance

– Legal and Ethical Behavior

– Support of Key Communities

1.0-Leadership

• Strengths: Enter Strength(s)

1.0-Leadership

• Opportunities for Improvement:

Enter OFI(s)

Cool Quotes

Enter cool quote(s) here

2.0-Strategic Planning

• 2.1 Strategy Development– Strategy Development Process

– Strategic Objectives

• 2.2 Strategy Deployment– Action Plan Development and Deployment

– Performance Projection

2.0-Strategic Planning

• Strengths:

Enter Strength(s)

2.0-Strategic Planning

• Opportunities for Improvement: Enter OFI(s)

Cool Quotes

Enter cool quote(s) here

3.0-Customer & Market Focus

• 3.1 Customer and Market Knowledge

• 3.2 Customer Relationships and Satisfaction– Customer Relationship Building

– Customer Satisfaction Determination

• Strengths: Enter Strength(s)

3.0-Customer & Market Focus

• Opportunities for Improvement: Enter OFI(s)

3.0-Customer & Market Focus

Cool Quotes

Enter cool quote(s) here

4.0 Measurement, Analysis, and Knowledge Management

• 4.1 Measurement, Analysis and Improvement of Organizational Performance– Performance Measurement

– Performance, Review, and Improvement

• 4.2 Management of Information, Information Technology, and Knowledge– Data and Information Availability

– Organizational Knowledge Management

– Data, Information, and Knowledge Quality

• Strengths: Enter Strength(s)

4.0 Measurement, Analysis, and Knowledge Management

• Opportunities for Improvement: Enter OFI(s)

4.0 Measurement, Analysis, and Knowledge Management

Cool Quotes

Enter cool quote(s) here

5.0 Workforce Focus

• 5.1 Workforce Engagement– Workforce Enrichment

– Workforce and Leader Development

– Assessment of Workforce Engagement

• 5.2 Workforce Environment– Workforce Capability and Capacity

– Workforce Climate

5.0 Workforce Focus

• Strengths: Enter Strength(s)

5.0 Workforce Focus

• Opportunities for Improvement:

Enter OFI(s)

Cool Quotes

Enter cool quote(s) here

6.0 Process Management

• 6.1 Work Systems Design– Core Competencies

– Work Process Design

– Emergency Readiness

• 6.2 Work Process Management and Improvement– Work Process Management

– Work Process Improvement

6.0 Process Management

• Strengths: Enter Strength(s)

6.0 Process Management

• Opportunities for Improvement: Enter OFI(s)

Cool Quotes

Enter cool quote(s) here

7.0 Results

7.1 Product and Service Outcomes

7.2 Customer-Focused Outcomes

7.3 Financial and Market Outcomes

7.4 Workforce-Focused Outcomes

7.5 Process Effectiveness Outcomes

7.6 Leadership Outcomes

• Strengths: Enter Strength(s)

7.0 Results

7.0 Results

• Opportunities for Improvement: Enter OFI(s)

Cool Quotes

Enter cool quote(s) here

Wrap-up

Thank You, Thank You, Thank You

COMDT (CG-0931) will deliver full Feedback Report in 30 days.

No award tied to this pilot year; however, the command will be recognized at the 2008 Innovation Expo (2 TONOs provided).

2008 Innovation Expo: 17-20 November, Virginia Beach, VA

A special thanks to…

Enter names of point of contact, key support personnel

(if N/A or inappropriate, delete entire slide)