consulting and online solutions for your feedback projects...
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Page 2 | 360° Feedback – an overview
360° Feedback – an overview
360° Feedback
A 360° feedback enables feedback concerning a person’s
work-related behaviour to be collected in a structured and
systematic manner. This focus person undertakes a self-evaluation
and obtains feedback from different interaction partners in their
professional environment, e.g. from supervisors, colleagues and
employees as well as from external sources such as customers
or suppliers. The involvement of several relevant perspectives
ensures that the feedback does justice to the focus person’s
various roles in their everyday working life.
The thematic configuration of the feedback allows expectations
towards the feedback recipient to be specified in context. The
comparison of self-evaluation and evaluation by others points
out strengths and potential areas for improvement on part
of the focus person as well as the organisational interaction
processes. In this way a 360° feedback promotes individual as well
as cross-divisional human resource development; additionally it
supports the optimisation of cooperation as part of the ongoing
organisational development.
The web-based execution of feedback processes improves the
efficiency of the processes and minimises the administrative
effort.
Our core values | Page 3
B
Partnership
We plan your feedback project jointly with you.
We add to your existing successes and ensure
alignment with other instruments of human
resource development and strategy. We deal
openly and fairly with those involved in a
360° feedback, are attentive to their needs and
lead constructive dialogues.
C
Reflection
We are constantly looking out for innovative
and individual solutions that correspond to your
goals. We provide an online-tool and consulting
services that are “state-of-the-art“ – at the same
time we constructively criticise the procedure
in order to develop optimised approaches for
your situation.
D
Focus
We advise you throughout the entire project.
We supply individual services or take care of
the entire project implementation for you. We
provide the know-how gained from many previous
feedback projects during every step of the process:
from conceptual preparation to online-based
implementation of the feedback processes and
from the arrangement of subsequent coaching
discussions to the derivation of suitable follow-up
measures.
Our core values are partnership and reflection as well as our focus.For our support of your feedback projects this means:
Page 4 | The online solution for your feedback projects
The online solution for your feedback projects
Create feedback participant data and determine schedule
Automatic sending of invitations andaccess to onlinequestionnaires
Complete questionnaire online
Automatic feedbackcontrol and remindermanagement
Feedback reports
meta | 360process chain
meta | five offers you the right
online-tool for your feedback projects
meta | 360 is meta | five‘s solution for the efficient
handling of feedback processes on the internet.
The process is standardised by the use of meta | 360
and costs are minimised.
At the same time, the open instrument architecture
of meta | 360 guarantees maximum freedom in terms
of content configuration and flexible adaptation to
organisational and project-specific requirements.
The meta | five data protection concept
The meta | five data protection concept guarantees
maximum data security and anonymity thanks to:
| SSL-encrypted data transfer (128-Bit)
| Coded storage of participant’s access data
| Obligation of the participants to change their password upon first access
| Anonymisation of feedback-provider-data after submission of the questionnaire
| Automated evaluation of completed questionnaires
| Evaluation in the form of mean values
| Comprehensive backup concept
| Certified data processing center
Utilisation of meta | 360
Utilisation of meta | 360 demands no special technical
requirements. Internet access and a standard e-mail program
are sufficient to utilise all the advantages of the instrument
independent of time or place.
A clear system interface and self-explanatory icons ensure
that the user guidance is highly intuitive.
The online solution for your feedback projects | Page 5
Page 6 | The online solution for your feedback projects
The online solution for your feedback projects
Efficient process organisation
Because of being internet based meta | 360
permits you to integrate the feedback process
into your existing workflow and administer it
independently. Alternatively, you can spare
your own resources and let us support you
with our administrative service.
The online solution for your feedback projects | Page 7
Multiple options permit a customised
configuration of the feedback process
| Different options for nominating feedback providers
| Suggestion function for rapid entry of feedback participants
| Possibility to integrate paper-pencil-processes
| Freely configurable wording (e-mail templates, etc.)
| Free choice regarding length of intervals between survey deadlines (invitations, reminders, etc.)
| Access of the participant to all his tasks via one user name and password (single sign-on)
| Target group specific storage of information material
| Extensive role and rights concept for differentiated assignment of process responsibilities
| Constant ability to monitor the progress of the survey
| Integrated search and filter functions
| Online management of feedback appointments
| Monitoring and management of defined follow-up activities
| Interfaces with other systems (in-house databases, SAP, etc.)
| Best practice question catalogue individually adaptable
(available in more than 15 languages)
| Questionnaires freely configurable in terms of dimensions
and items included
| Choice of different types of questions and scaling
| Target-oriented selection of the relevant perspectives and
competence dimensions
| Free assignment of competence dimensions to
perspectives
| Print functionality for the questionnaire
| Adaptation of the user interface and the feedback
report to the colour scheme of the organisation
Page 8 | The online solution for your feedback projects
The online solution for your feedback projects
Flexible survey design
Use the questionnaire to emphasise the subjects that
are of particular relevance to your organisation and
your feedback participants. meta | 360 offers extensive
scope regarding content as well as presentation:
Meaningful evaluation
meta | 360 permits a concise evaluation of the survey
results. The feedback reports are available in tabular and
graphic form immediately after the survey is completed.
In addition, you may use the opportunity to make
divisional and overall evaluations. The portfolio of your
entire (management) work force indicates the potential
for overall improvement.
| Automatic generation of individual reports
| Preparation of feedback reports for download
in a practical PDF file
| Results exportable to Excel
| Evaluation against comparison data
| Overall evaluations with any number of groups
The online solution for your feedback projects | Page 9
| the precise specification of your goals. This
serves as a constant guideline in the entire
process and has effects on the definition of
the target groups and the communication
of expectations.
| the design of the questionnaire. We use
existing questionnaires, make our proven
best-practice question catalogue available or
develop new questionnaires according to
psychological criteria.
| the communication process prior to the
survey. In order to ensure transparency of
information for the participants, we support
you in utilising communications channels
and media in the best possible way.
| the implementation of the actual feedback
process. Our administration service supports
you in setting up the online survey, conducting
it and subsequently preparing the feedback
report.
| the analysis of the results in the form of
individual reports and organisation specific
divisional and overall evaluations, which
clarify the general optimisation potential
of all personnel in the organisation.
| the feedback of the results to the feedback
recipients. Our experienced coaches support
the feedback recipient in the constructive
utilisation of their results.
| the conception of effective follow-up activities
and change processes. We support you and
your feedback recipients in the derivation
of measures for individual development and
for improvement of cooperation. Thereby we
always consider organisational contexts.
Consulting services for your feedback projects
Within the scope of your feedback projects we advise you on
Page 10 | Consulting services for your feedback projects
Take advantage of the benefits of continuous
communication processes by repeatedly
utilising the 360° feedback instrument and
giving to your organisation regular impulses
for optimisation.
The input required for conducting surveys
anew will be significantly reduced, due to the
insights obtained in the course of previous
processes.
Follow-upactivities and
change process
Specifythe aim
Identify issues,target group andfeedback design
Identifyitems
Communi-cation
process
Analysis ofthe results
Give feedbackto feedbackrecipients
Feedbackprocess
Consulting services for your feedback projects | Page 11
human performance consulting
Our name represents the cornerstones
of our consulting services:
| the initial analysis of a company from the meta-level,
| the consideration of the „five disciplines“ of a learning organisation: systems thinking,
mental models, shared visions, team learning and personal mastery.
Our company
| is a systemic consultancy with emphasis on HR strategies and methods of human
resources and organisational development.
| collaborates with a broad spectrum of clients: from medium-sized businesses
to international corporations, across industry sectors.
| depicts all phases of your project: using a combination of psychological and
economic expertise as well as IT know-how, we accompany you from the analysis of
your initial situation to the customised implementation of (online) solutions.
Questions or need for advice?
We are happy to help.
||| meta | five | gmbh
human performance consulting
+49 � 221 � 71615 � 0
info@meta-five.com
Additional information concerning our offering
can be found on our web page.
www.meta-five.com
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