consulting and online solutions for your feedback projects...

Consulting andonline solutions foryour feedback projects

human performance consulting

| 360° Feedback – an overview

360° Feedback – an overview

360° Feedback

A 360° feedback enables feedback concerning a person’s

work-related behaviour to be collected in a structured and

systematic manner. This focus person undertakes a self-evaluation

and obtains feedback from different interaction partners in their

professional environment, e.g. from supervisors, colleagues and

employees as well as from external sources such as customers

or suppliers. The involvement of several relevant perspectives

ensures that the feedback does justice to the focus person’s

various roles in their everyday working life.

The thematic configuration of the feedback allows expectations

towards the feedback recipient to be specified in context. The

comparison of self-evaluation and evaluation by others points

out strengths and potential areas for improvement on part

of the focus person as well as the organisational interaction

processes. In this way a 360° feedback promotes individual as well

as cross-divisional human resource development; additionally it

supports the optimisation of cooperation as part of the ongoing

organisational development.

The web-based execution of feedback processes improves the

efficiency of the processes and minimises the administrative

effort.

Our core values |

B

Partnership

We plan your feedback project jointly with you.

We add to your existing successes and ensure

alignment with other instruments of human

resource development and strategy. We deal

openly and fairly with those involved in a

360° feedback, are attentive to their needs and

lead constructive dialogues.

C

Reflection

We are constantly looking out for innovative

and individual solutions that correspond to your

goals. We provide an online-tool and consulting

services that are “state-of-the-art“ – at the same

time we constructively criticise the procedure

in order to develop optimised approaches for

your situation.

D

Focus

We advise you throughout the entire project.

We supply individual services or take care of

the entire project implementation for you. We

provide the know-how gained from many previous

feedback projects during every step of the process:

from conceptual preparation to online-based

implementation of the feedback processes and

from the arrangement of subsequent coaching

discussions to the derivation of suitable follow-up

measures.

Our core values are partnership and reflection as well as our focus.For our support of your feedback projects this means:

| The online solution for your feedback projects

The online solution for your feedback projects

Create feedback participant data and determine schedule

Automatic sending of invitations andaccess to onlinequestionnaires

Complete questionnaire online

Automatic feedbackcontrol and remindermanagement

Feedback reports

meta | 360process chain

meta | five offers you the right

online-tool for your feedback projects

meta | 360 is meta | five‘s solution for the efficient

handling of feedback processes on the internet.

The process is standardised by the use of meta | 360

and costs are minimised.

At the same time, the open instrument architecture

of meta | 360 guarantees maximum freedom in terms

of content configuration and flexible adaptation to

organisational and project-specific requirements.

The meta | five data protection concept

The meta | five data protection concept guarantees

maximum data security and anonymity thanks to:

| SSL-encrypted data transfer (128-Bit)

| Coded storage of participant’s access data

| Obligation of the participants to change their password upon first access

| Anonymisation of feedback-provider-data after submission of the questionnaire

| Automated evaluation of completed questionnaires

| Evaluation in the form of mean values

| Comprehensive backup concept

| Certified data processing center

Utilisation of meta | 360

Utilisation of meta | 360 demands no special technical

requirements. Internet access and a standard e-mail program

are sufficient to utilise all the advantages of the instrument

independent of time or place.

A clear system interface and self-explanatory icons ensure

that the user guidance is highly intuitive.

The online solution for your feedback projects |



Efficient process organisation

Because of being internet based meta | 360

permits you to integrate the feedback process

into your existing workflow and administer it

independently. Alternatively, you can spare

your own resources and let us support you

with our administrative service.


Multiple options permit a customised

configuration of the feedback process

| Different options for nominating feedback providers

| Suggestion function for rapid entry of feedback participants

| Possibility to integrate paper-pencil-processes

| Freely configurable wording (e-mail templates, etc.)

| Free choice regarding length of intervals between survey deadlines (invitations, reminders, etc.)

| Access of the participant to all his tasks via one user name and password (single sign-on)

| Target group specific storage of information material

| Extensive role and rights concept for differentiated assignment of process responsibilities

| Constant ability to monitor the progress of the survey

| Integrated search and filter functions

| Online management of feedback appointments

| Monitoring and management of defined follow-up activities

| Interfaces with other systems (in-house databases, SAP, etc.)

| Best practice question catalogue individually adaptable

(available in more than 15 languages)

| Questionnaires freely configurable in terms of dimensions

and items included

| Choice of different types of questions and scaling

| Target-oriented selection of the relevant perspectives and

competence dimensions

| Free assignment of competence dimensions to

perspectives

| Print functionality for the questionnaire

| Adaptation of the user interface and the feedback

report to the colour scheme of the organisation



Flexible survey design

Use the questionnaire to emphasise the subjects that

are of particular relevance to your organisation and

your feedback participants. meta | 360 offers extensive

scope regarding content as well as presentation:

Meaningful evaluation

meta | 360 permits a concise evaluation of the survey

results. The feedback reports are available in tabular and

graphic form immediately after the survey is completed.

In addition, you may use the opportunity to make

divisional and overall evaluations. The portfolio of your

entire (management) work force indicates the potential

for overall improvement.

| Automatic generation of individual reports

| Preparation of feedback reports for download

in a practical PDF file

| Results exportable to Excel

| Evaluation against comparison data

| Overall evaluations with any number of groups


| the precise specification of your goals. This

serves as a constant guideline in the entire

process and has effects on the definition of

the target groups and the communication

of expectations.

| the design of the questionnaire. We use

existing questionnaires, make our proven

best-practice question catalogue available or

develop new questionnaires according to

psychological criteria.

| the communication process prior to the

survey. In order to ensure transparency of

information for the participants, we support

you in utilising communications channels

and media in the best possible way.

| the implementation of the actual feedback

process. Our administration service supports

you in setting up the online survey, conducting

it and subsequently preparing the feedback

report.

| the analysis of the results in the form of

individual reports and organisation specific

divisional and overall evaluations, which

clarify the general optimisation potential

of all personnel in the organisation.

| the feedback of the results to the feedback

recipients. Our experienced coaches support

the feedback recipient in the constructive

utilisation of their results.

| the conception of effective follow-up activities

and change processes. We support you and

your feedback recipients in the derivation

of measures for individual development and

for improvement of cooperation. Thereby we

always consider organisational contexts.

Consulting services for your feedback projects

Within the scope of your feedback projects we advise you on

| Consulting services for your feedback projects

Take advantage of the benefits of continuous

communication processes by repeatedly

utilising the 360° feedback instrument and

giving to your organisation regular impulses

for optimisation.

The input required for conducting surveys

anew will be significantly reduced, due to the

insights obtained in the course of previous

processes.

Follow-upactivities and

change process

Specifythe aim

Identify issues,target group andfeedback design

Identifyitems

Communi-cation

process

Analysis ofthe results

Give feedbackto feedbackrecipients

Feedbackprocess

Consulting services for your feedback projects |


Our name represents the cornerstones

of our consulting services:

| the initial analysis of a company from the meta-level,

| the consideration of the „five disciplines“ of a learning organisation: systems thinking,

mental models, shared visions, team learning and personal mastery.

Our company

| is a systemic consultancy with emphasis on HR strategies and methods of human

resources and organisational development.

| collaborates with a broad spectrum of clients: from medium-sized businesses

to international corporations, across industry sectors.

| depicts all phases of your project: using a combination of psychological and

economic expertise as well as IT know-how, we accompany you from the analysis of

your initial situation to the customised implementation of (online) solutions.

Questions or need for advice?

We are happy to help.

||| meta | five | gmbh


+49 � 221 � 71615 � 0

[email protected]

Additional information concerning our offering

can be found on our web page.

www.meta-five.com

consulting and online solutions for your feedback projects...

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