complexity and structural change 3

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Today’s organization is being trapped within past paradigms that prevent it to be more flexible and dynamic. Recently, in past years organizations have unsuccessfully sought the formulas that would allow them to survive in a competitive environment which is every day more dynamic and disorderly. However, changes have been partial and organizations haven’t been able to adapt the business essence according to the new and incremental environmental demands. In spite of everything, we know the 21st Century organizations should learn to evolve and adapt their structures in this new environment if they want to stay within the competition arena. The Process-Structure Model will allow us to understand and modify the complex internal organizational dynamics, identifying the structures that generate the spread of dissimilar conducts and events. In the Complexity and Chaos book, the tool of Management Complexity is also presented, an ideal support for those organizations trying to design or redesign structures in order to reach the conducts and learning that would guarantee the adaptation to their environment. The process of organizational change could be accomplished in learning cycles considering the essential structure in order to reach a sustained and healthy growth.

TRANSCRIPT

Complexity Managementthrough

Structural Change©

By Alfonso CornejoAuthor of the Book

Complexity and Chaos:A Guide for XXI Century Management

03/2010 1Alfonso Cornejo CM~SC ©

03/2010 2Alfonso Cornejo CM~SC ©

Why the Low

Performance of

Processes?

Structures

Because Structures…

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Structures

generate

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Structures

Processes…

Processes

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…and Processes…

ProcessesStructures

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…repeated many

times can…

Processes

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Structures

…create, modify,

transform Structures

Processes

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Structures Processes

Structure-Process is a

co-dependent

duality

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Structures Processes

with unstoppable

dynamic

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Structures Processes

with movement, and

unintended

transformations

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Structures Processes

that integrate in

Systems

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Structures Processes

that interchange

information and energy

with its Environment

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Structures Processes

A System…

System Frontier

Environment

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Structures Processes

…that interacts at

different

levels

System Frontier

Environment

Struct Proc

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Structures Processes

…one of which

is Culture

System Frontier

Environment

Struct Proc

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Structures Processes

Now…to understand

Behavior

System Frontier

Environment

Struct Proc

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Structures Processes

We need to look closely

to the dynamic

interactions

System Frontier

Environment

Struct Proc

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Culture is not isolated

Struct Proc

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That explains why it is

not so easy to change

Struct Proc

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Structures Processes

And also that if you

want to change

Behaviors….

System Frontier

Environment

Struct Proc

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Structures Processes

Structures must

change….

System Frontier

Environment

Struct Proc

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Structures Processes

And Culture counts….

as part of the equation

System Frontier

Environment

Struct Proc

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Structures Processes

The System is not

isolated..is coevolving

whit its Environment

System Frontier

Environment

Struct Proc

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Structures Processes

Structurally coupled

with its Environment

System Frontier

Environment

Struct Proc

03/2010 25Alfonso Cornejo CM~SC ©

Structures Processes

With Systems at a

higher level

Struct Proc

System Frontier

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Environment

Structures Processes

System Frontier

Environment

Struct Proc

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Structure-Process

Model means that…

Structures

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…If You Build it….

Structures Processes

System Frontier

Environment

Struct Proc

03/2010 29Alfonso Cornejo CM~SC ©

…They Will Come….

03/2010 Alfonso Cornejo CM~SC © 32

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