collecting and using feedback to improve your business
Post on 14-Jun-2015
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DESCRIPTION
Chris talks about what types of feedback you can collect from your customers and how to use it effectively to improve your business and website.
TRANSCRIPT
Collecting and using feedback to improve
your businessBy Chris Cousins
Why it’s important to listen
How Heart Internet gather feedback
How you can gather feedback
How to handle feedback
Changes you can make andwhen to get in touch with us
Content of this talk
Why its important to listen
How Heart Internet gather feedback
How our feedback fits together
How you can gather feedback
How to handle feedback
Deciding how to use feedback
Changes you can make and when to contact us
In summary
Thank you
Chris Cousins
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