co-creation for cultural change: a case study of student engagement in space design

Co-creation for Cultural Change: a Case Study of Student Engagement in Space Design

- Student Choice- Transform the student

experience- Don’t know what we don’t

know

- Heart of the campus- Learning teaching support

and social- Scope and functional brief

- Student Choice- Transform the student

experience- Don’t know what we don’t

know

Hughes Plaza is located within the heart of the North Terrace Campus.

NORTH TERRACE

North Terrace Campus...

HUGHES PLAZA

Hughes Plaza then...

Hughes Plaza now...

The barren void of Hughes Plaza is gone. In its place is a three level student space called Hub Central, which hums with student activity at all hours of day and night.”

- Vision- The voice of the customer- Prototyping- One team

- Heart of the campus- Learning teaching support

and social- Scope and functional brief

- Student Choice- Transform the student

experience- Don’t know what we don’t

know

To provide the best on-campus experience within the

Australian national tertiary education sector for all our

students.

To transform student experience through the provision of

suitable facilities and seamless services to support their

academic activities.

To improve attraction and retention rates, securing the

University’s position within the Go8. We will achieve this by

placing a specific emphasis on the undergraduate experience

within this project

To actively engage with the Community at large to support

life long learning

OB

JEC

TIV

ES

VISION

The Learning Hub Project...

Student Reference Group

Student Intern... Facebook...Blog...Twitter...Website

The “What?” Consultation Wall

Impact of Co-creation

Student kitchen Retail in

the Hub

Co-creation as a change mechanism

Information Services in the Hub

Our intentions in this internship are to gather student opinion, build trust between the student body and the bureaucracy, as well as to help make sure the University doesn’t fuck up.

- On dit / Unibar- Carvery- Retail- Student services counter

- Vision- The voice of the customer- Prototyping- One team

- Heart of the campus- Learning teaching support

and social- Scope and functional brief

- Student Choice- Transform the student

experience- Don’t know what we don’t

know

- Portal- Service transformation- Operational model- Model for other services

- On dit / Unibar- Carvery- Retail- Student services counter

- Vision- The voice of the customer- Prototyping- One team

- Heart of the campus- Learning teaching support

and social- Scope and functional brief

- Student Choice- Transform the student

experience- Don’t know what we don’t

know

- Power of the voice of the customer- Customers add value to the design

process- Creates a sense of identity and

belonging

- Portal- Service transformation- Operational model- Model for other services

- On dit / Unibar- Carvery- Retail- Student services counter

- Vision- The voice of the customer- Prototyping- One team

- Heart of the campus- Learning teaching support

and social- Scope and functional brief

- Student Choice- Transform the student

experience- Don’t know what we don’t

know