co-creation for cultural change: a case study of student engagement in space design
TRANSCRIPT
Co-creation for Cultural Change: a Case Study of Student Engagement in Space Design
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
- Heart of the campus- Learning teaching support
and social- Scope and functional brief
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
Hughes Plaza is located within the heart of the North Terrace Campus.
NORTH TERRACE
North Terrace Campus...
HUGHES PLAZA
Hughes Plaza then...
Hughes Plaza now...
The barren void of Hughes Plaza is gone. In its place is a three level student space called Hub Central, which hums with student activity at all hours of day and night.”
- Vision- The voice of the customer- Prototyping- One team
- Heart of the campus- Learning teaching support
and social- Scope and functional brief
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
To provide the best on-campus experience within the
Australian national tertiary education sector for all our
students.
To transform student experience through the provision of
suitable facilities and seamless services to support their
academic activities.
To improve attraction and retention rates, securing the
University’s position within the Go8. We will achieve this by
placing a specific emphasis on the undergraduate experience
within this project
To actively engage with the Community at large to support
life long learning
OB
JEC
TIV
ES
VISION
The Learning Hub Project...
Student Reference Group
Student Intern... Facebook...Blog...Twitter...Website
The “What?” Consultation Wall
Impact of Co-creation
Student kitchen Retail in
the Hub
Co-creation as a change mechanism
Information Services in the Hub
Our intentions in this internship are to gather student opinion, build trust between the student body and the bureaucracy, as well as to help make sure the University doesn’t fuck up.
- On dit / Unibar- Carvery- Retail- Student services counter
- Vision- The voice of the customer- Prototyping- One team
- Heart of the campus- Learning teaching support
and social- Scope and functional brief
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
- Portal- Service transformation- Operational model- Model for other services
- On dit / Unibar- Carvery- Retail- Student services counter
- Vision- The voice of the customer- Prototyping- One team
- Heart of the campus- Learning teaching support
and social- Scope and functional brief
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
- Power of the voice of the customer- Customers add value to the design
process- Creates a sense of identity and
belonging
- Portal- Service transformation- Operational model- Model for other services
- On dit / Unibar- Carvery- Retail- Student services counter
- Vision- The voice of the customer- Prototyping- One team
- Heart of the campus- Learning teaching support
and social- Scope and functional brief
- Student Choice- Transform the student
experience- Don’t know what we don’t
know
