citizen superheroes (updated for the executive institute)

...and other tales from gov’t 2.0

Citizen superheroes

superpowers include:

• empathic customer sensory

• human behavior precognition

• people refocus beams

• enhanced word of mouth spreading

Tara 'miss rogue' hunt

starring:

this story takes us deep into the heart and soul of California...

California

the scene

The Villians

centralization secrets distrust

a.k.a. Those by-gone 1.0 era behaviours

The Heroes

openness collaboration community

a.k.a. the core tenets of web 2.0

and of course...trustTrust is at the heart of web 2.0

New York Mag: "Say Everything" Feb 12, 2007nymag.com/news/features/27341/

CHANGE 1: THEY THINK OF THEMSELVES AS HAVING AN AUDIENCE

CHANGE 2: THEY HAVE ARCHIVED THEIR ADOLESCENCE

CHANGE 3: THEIR SKIN IS THICKER THAN YOURS

Meanwhile...somewhere around the planet...

the case of the horrific data citizens cal & chris save the day

I waited for the Caltrain for over an hour because I just couldn’t read that confusing

time table! Arrrrrgh!

You know, Chris, this is alot of

fun, but i need to get going. do you

know when the next Caltrain is?

I haven't the foggiest. Let's

check the schedule!

not long ago...

So, they log onto the Caltrain site...

GADZOOKS!HOW DO THEY EXPECT US TO UNDERSTAND

THIS?

That will never do...plotting a

scheme to improve that

nasty interface...I must

help, too!

And the two of them go off to redesign...

The next day...

grid

From...

Wow Cal!!This looks

great!!!

I know! People can actually figure out when the next train

will be now!!!

TO...

To be continued...

speaking of transit, let's go to canada to see what is happening there...

the TTC goes to camp citizen superheroes strike again!

The TTc is such a rockin' system,

too bad the website suxor!

...it all starts with a discussion, mostly on blogs, started by Robert Oullette, who says the TTC needs a bit of citizen intervention "barcamp" style...

Well, you know...we really don't have to put up with that. Let's get together with a bunch of

people 'barcamp' style and make some changes!

Ryanne Hodsen - “What the heck is Barcamp?”

http://ryanedit.blogspot.com/2006/06/barcampsf.html

...flashback sequence...

ooooo...pretty cool, but what does this have to do

with transit?

I know what you are thinking...

how does Barcamp become transitcamp?

HEY!Are you reading

my mind?

Sorry...superpowers,

remember?

Barcamps are characterized by the lack of prescheduling and the phenomenon known as...

So this guy and a bunch of others put this thing on...

Hi!! I'm Mark Kuznicki and I'm

Passionate about Civic

Engagement!

And there was music...

Is that a Maquette?!

Fun!

And Ideas for transit in the future...

And Designs for the new TTC website...

http://transitcamp.org/

video:http://youtube.com/watch?v=PDkEPvIwarI

...and all is well that ends well...

Coming Feb 23-24, 2008

barcamp.org/transitcampbayarea

To be continued...

...now off to find our next citizen superhero!!!

san diego is burning the multi-citizen hero squad

As the fires raged around them, citizens with cameras, phones, computers and other technology recorded...

They reported on everything they could find out so that others could find their loved ones...

They made maps from data gathered from various sources (mostly other citizens recording openly online)...

They took over 10,000 photos, many of which were used by news stations...

...The traditional news outlets have done a fantastic job of sensationalizing the already sensational...If their goal was simply to make me anxious, then job well done...

from: http://sitening.com/blog/2007/10/22/san-diego-wildfire-updates-with-google-maps/

Fortunately, we have the Internet, with its Web 2.0, open API’s, and several clever people who have been able to assemble some very useful information. Here’s my favorite of the bunch. It’s a Google Map of the San Diego area, with polygons and icons showing the perimeter of the fire at various times throughout the past few days, along with road closings, shelter locations, and other updates.

from: http://sitening.com/blog/2007/10/22/san-diego-wildfire-updates-with-google-maps/

Ongoing acts of heroism...

the league of super citizens ordinary people doing extraordinary things

Citizen Heroes in the United Kingdom

Citizen Heroes in CHICAGO

Citizen Heroes in Wausau

Citizen Heroes in Quebec

engaging citizen heroes in ann arbor, michigan

engaging citizen heroes in new zealand

engaging citizen heroes in new zealand

There are thousands of heroes out there who we haven't covered here...

Back to the scene of action: California...

So, how do I engage this

energy?

ENCOURAGE COLLABORATION

how to encourage collaboration

1.be a platform (provide APIs - make data available)

”“A "platform" is a system that can be

programmed and therefore customized by outside developers – users – and in that way, adapted to countless needs and niches that the platform's original developers could not have possibly contemplated, much less had time to accommodate.

–Marc Andreessen, http://blog.pmarca.com/2007/09/the-three-kinds.html talk to us about

stuff like Microformats,

APIs and OpenID

afterwards!

how to encourage collaboration

1.be a platform (provide APIs - make data available)

2.publish everything openly

3.be available

4.embrace the chaos

5.reward contributors

6.show progress

7. take simple, small steps

8.reach out to people from different backgrounds and industries

9.view the public as a partner, not a recipient

10.run real, open betas

government 2.0 = partnering with engaged citizens

Like me.

And Chris.

http://flickr.com/photos/laughingsquid/108769433/

and Cal (iamcaltrain).

http://flickr.com/photos/willpate/528996211/

and Mark (transitcamp).

http://flickr.com/photos/chris_radcliff/362190770

and Nate (#sandiegofire).

government 2.0=trust

100% authentic certified

wholeheartedtrust

http://www.slideshare.net/missrogue

ADDENDUM...

Video by: Dr. Michael Wesch

http://mediatedcultures.net/

"A vision of students today"

now for a slightly different view of

the millennials...

About those rockin’ images• Many of them are purchased from iStockPhoto.com

• Those borrowed from Flickr are:

• Cal Henderson: http://flickr.com/photos/laughingsquid/108769433/

• California Fires: http://www.flickr.com/photos/slworking/1721837998/

• Caltrain: http://www.flickr.com/photos/roland/156255158

• Chris and Cal Yell: http://www.flickr.com/photos/stewart/84223661/

• Chris and Cal Laugh: http://www.flickr.com/photos/foolswisdom/86710196/

• TTC street shot: http://www.flickr.com/photos/tracer/117014378/

• Transit Waiting Area: http://www.flickr.com/photos/mag/374819180/

• Accordian Guy: http://www.flickr.com/photos/willpate/381425426/

• Design Slam TransitCamp: http://www.flickr.com/photos/brycej/380827536/

• Whiteboard TransitCamp: http://www.flickr.com/photos/rdi/379668453/

• The Grid TransitCamp: http://www.flickr.com/photos/brycej/380816409/

• And the song, of course, “Somebody’s Watching Me” by Rockwell (classic)

sites of note:

• barcamp.org

• transitcamp.org

• getsatisfaction.com/annarbor

• twitter.com/nateritter

• citizenwausau.com

• chicagocrime.org

• iamcaltrain.com

• fixmystreet.org

• groups.google.com

• www.safeas.govt.nz

• wiki.participation.e.govt.nz

• maps.google.com

• kpbs.org/fires

• microformats.org

• openid.net

• oauth.net

• creativecommons.org

• wikipedia.org

• coworking.info

• flickr.com

• technorati.com

Tara Hunttara@citizenagency.com

415.694.1951skype: tarahunt747

www.citizenagency.comwww.horsepigcow.com