cisco webex control hub analytics - september 13th · teams access data-driven insights today....

Teams

Access data-driven insights today.

Cisco Webexcs.co/CollabHelp

9/14/18Control Hub

Trending and drill-down capabilities

provide businessinsights on: technology

consumption,resource utilization,

and quality ofservice.

The combination of detailed data andeasy to process visual trending helps optimize resources and drives adoption.

IT Administrators using Webex Site Administration to manage their

Webex Meetings sites get access to Control Hub analytics through a

process called Webexsite linking.

Site linking connects existing Webexsites to a new Control Hub account. After enabling analytics, you can optionally roll out Webex Teams to your users.

How do I get access to Webex Control Hub analytics?

+Gather Better Insights

In-progress meeting diagnostics give you the ability to troubleshoot meetings while they're happening.

Historic reports let you revisit

meeting details and diagnose

problems after the meeting

ends.

Search for meetings by email or meeting number and see:

- The meeting start time.

- The meeting end time.

- If users had issues joining.

- Client and device information.

- Statistics related to audio, video, and data usage.

+ Historic & In-Progress Meeting Diagnostics

Use the lasso tool to see detailed data reports for

a selected date range, or pick and choose dates

to see potential trends.

Use the slider to quickly adjust your focus to a di�erent time frame.

Select days, weeks, or months, and the chart updates with yourspeci�ed selection.

Interact with Data

Comprehensive data makes the most of your investments.

- Messaging: usage, data, and device reports.

- Calling: Call details and per-user usage minutes.

- Devices: usage and registration reports.

View trends for your overalldeployment, or drill downinto details that include:

Cisco Webex Control Hub visualizes metrics

on user activity,resource use,

bandwidth, and availability.

View Trends with Data Visualizations

Cisco WebexControl Hub

Webex Control Hub Analytics

Visualize and interact with data to see trends in Webex analytics. Leverage Webex

diagnostics for actionable insights andidentify problems in minutes.

Track and measureservices in your Cloud Collaboration portfolioincludingWebex Meetings, Webex Teams, Webex Calling, and Webex Video devices.

Next Generation Analytics