cindy hoots - global head of it @ british american tobacco - exponential times… exponential...

Cindy Hoots

Exponential Times…Exponential Organisations…Leveraging Technology to Drive Business Performance

Future Trends

Self Driven Vehicles

Unlimited Energy

July 21, 2015 - Beijing: A Chinese

company has assembled a 3-D printed

two-story villa in less than three hours,

complete with interior decoration,

plumbing, wiring and other facilities. A

crane assembled modules of living room,

bedroom, kitchen and restroom within

less than three hours in China’s Xi’an...

3d Printing

Artificial Intelligence

IBM Watson Marchesa Cognitive Dress

Robotics

The Disruption will come from unlikely places

Human development over 150,000+ years…

Source Peter Diamandis - Singularity University

Local + Linear

Exponential + Global

Source Peter Diamandis - Singularity University

LINEAR VS EXPONENTIAL THINKING

0 to New requires “Exponential Thinking” and a long term view/results,

while “big to bigger” is about incrementally

Book: Exponential Organizations (http://www.exponentialorgs.com)

LINEAR VS EXPONENTIAL THINKING

1996

MarketCap: $28B Employees: 140,000

2012

BankruptEmployees: 17,000

April 2012

MarketCap: $1BEmployees: 13

Linear Exponential

Source Peter Diamandis - Singularity University

Source Peter Diamandis - Singularity University

What is driving this?

Moore’s Law

The exponential growth in computing technology suggested by Moore's Law is commonly cited as a reason to expect a singularity in the relatively near future

Singularity is the hypothetical future creation of super-intelligent machines. Super-intelligence is defined as a technologically-created cognitive capacity far beyond that possible for humans

5 Mbytes - $120, 000 128 Mbytes - $99 128 Gbytes - $99

The business world has learned

over the last two decades how to

scale technology – now it’s time to

scale the organization. A new

breed of Exponential

Organizations (or ExOs) are

delivering 10x or better

performance benchmarks

compared to their peers.

Exponential Organisations

ExOs..10x better performance

Build New

Products

Launch

Transformation

Initiatives

Cultural change & ‘digital transformation’

of business over time

Build Out

Capabilities

The Road to Digital

Digital Marketing

CRM

Mobile Skills

Design, UI/UX

Dev & Engineering

Product Management

Data Science

Mobile Apps

Payment Platforms

Customer Interfaces

Future customer journeys/

channel strategy

Single view of customer

Org renewal

Process digitisation

Brand Strategy Refresh

Mode 2

Mode 1

Building your

Digital

Estate

Building your

Digital Artefacts

Digital Strategy

Digital Operating Model

Digital Culture and Skills

Ecosystems relationships

Cloud-enabled, API-ready,

Flexible Digital Core

Channels, interfaces,

products etc.

Bi-modal

Time

Source: Gartner (April 2015)

Bimodal IT = Mode 1 + Mode 2

Goal

Value

Approach

Governance

Sourcing

Talent

Culture

Mode 1

Reliability

Price for performance

Waterfall, V-model, "high-ceremony IID"

Plan-driven, approval-based

Enterprise suppliers, long-term deals

Good for conventional processes and projects

IT-centric, removed from customer

Mode 2

Agility

Revenue, brand, customer experience

Agile, Kanban, "low-ceremony IID"

Empirical, continuous, process-based

Small, new vendors, short-term deals

Good for new and uncertain projects

Business-centric, close to customer

Individuals

• Open Minded

• Business Leaders

• Future focused

• Risk takers

• Entrepreneurial

• Build networks

• Inquisitive

• Speed / Agility

• Learn to Learn

• Think Exponential

Leaders

• Clear Dream / Vision

• Lead from the front

• Drive a Yes culture

• Foster creativity

• Manage ecosystems

• Encourage Risk

• X-func collaboration

• Drive Autonomy

• Staff on Demand

Cultural Shift

Q&A

• What excites you about the future?

• What concerns you about the future?

• What skills have you developed that you think will become obsolete?

Presentation Credits

Peter Diamandis - Exponential Thinking

www.diamandis.com

Salim Ismail - Exponential Organizations Book

www.exponentialorgs.com

Singularity University

www.singularityu.org

Dimension Data

www.dimensiondata.com

Presentation structure & design

www.mannmademedia.com

www.singularity.org

www.diamandis.com

www.singularityhub.com

www.blockcypher.com

www.blockstream.com

Books

Get Abundance by “Peter Diamandis”

Bold by “Peter Diamandis”

Exponential Organisations by “Salim Ismail”

Future Crimes by “Marc Goodman”

www.roboticsbusinessreview.com

www.tensorflow.org

www.nature.com

Website URL’s

Singularity University Resources