christy miller debbie schumm december 7, 2009. grandparents (silent generation) – veterans...
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• Grandparents (Silent Generation)– Veterans
• Dedication, sacrifice, hard work, conformity, law and order, respect for authority, patience, delayed reward, duty before pleasure, adherence to the rules, honor
• Parents (“Helicopter Parent” generation)– Baby-Boomer
• Optimism, team orientation, personal gratification, health and wellness, personal growth, youth, work, involvement
Students (“Over stimulated” generation)Generation X
Diversity, thinking globally, balance, techno-literacy, fun, informality, self-reliance, pragmatism
Generation Y Optimism, civic duty, confidence, achievement,
sociability, morality, “street smarts”, diversity
• Veterans – 1922-1944– Radio, Cinema, Music (Records), Face to
face, Handwritten letters• Baby-Boomers – 1945-1964– TV, Music (reel to reel tape), Rotary Phone,
Typewritten letters• Generation X – 1964-1980– Internet, Video Games, Music (8 track,
cassette), Push Button Phones, Word Processors
• Generation Y – 1981-2000– Blogs, Web, Music (CD, MP3, Satellite Radio),
Cell Phones, Email, Chat, Text Message
• Personal (“Grassroots”) Communication• Face to face…not Facebook• Paper versus electronic• Website• +1 Service Expectations– Personal Step-by-step Instruction
• Information forwarded from Student
• Text Messaging (Blackberry/iPhone)• Blogs• Live Web chats• Social Networks (Facebook, Twitter)• Podcast /Video Podcast• Email• Website
• Can we meet everyone’s needs with one media source?
• Can we offer multiple forms of the same communication?
• Should we push information when we think it is needed or provide it on demand?
• Can we let students and parents choose their preferred method of communication?
• What modest changes can be made now?
Quick way of sending short text communication to one or a mass group of people
Cell phone to cell phone Internet to cell phone Forwarding capability Blackberry/iPhone Capability Emergency alert system
Web log maintained by one individual or group that is free-form in nature and typically can include details about any subject/topic.
Personal, Corporate, or Organizational
Real time electronic conversation that can be controlled by an administrator.
Questions can be monitored from a central location and then disbursed to appropriate responders
• Create a Facebook “Page”– “Create a presence that looks and behaves
like user profiles to connect and engage with your customers and amplify your voice to their friends.” ~facebook.com
• Add a Facebook “Button” to your website– They can “Become a Fan” of your website
• Create a Twitter account– “Twitter is a communication platform that
helps businesses stay connected to their customers.” ~twitter.com
• Add a Twitter “Button” to your website– Visitors can follow your “Tweets” via mobile
texting, instant message, or the web
Facebook ISFAA Group – currently 41 members
Quick way to connect with colleagues Group discussions Share upcoming events Share photos from ISFAA events
Join 117 others as a CGS “fan” Suggest CGS to your Facebook Friends or
students – get them involved!
Get current updates on College Goal Sunday
TwitterCollege Goal Sunday
All the latest updates on College Goal Sunday One way stream of posts about CGS You can follow CGS “Tweets” via mobile texting,
instant message, or the web
• Benefits of new ISFAA website– Features
• Member Services• Employment
Listings• Listserv• Bits and Bytes• Meeting Minutes• Get Involved• Resources
Communicate with your Indiana colleagues quickly and easily
Share input in discussions related to important Financial Aid topics
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