capacity optimisation: use what you have. buy what you need: jim waring, bmc software
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Jim Waring
Capacity Optimization
Use what you have. Buy what you need.
© Copyright 11/12/2013 BMC Software, Inc 2 © Copyright 11/12/2013 BMC Software, Inc 2
Most organizations use
7-12 % Of existing server capacity
Source: Gartner
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<10 % of companies develop
complete capacity plans
Source: Gartner
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Reduce Cost of IT - Right-size IT resources - Avoid over-provisioning - Optimize IT resources - Increase staff productivity
Avoid Business Risk - Safely deliver services - Prevent capacity-related outages - Predict Business demand and impact on IT - Ensure service levels
Manage IT Complexity - Provide cross-domain, service-oriented visibility - Enable good-practices and processes - Align IT to Business
Support IT Innovation - Enable virtualization and cloud initiatives - Consolidate and modernize data centres - Support Decision Making with Analytics
IT Demand
IT Supply
Match supply with demand
BMC Capacity Optimization Capacity management addresses Key IT challenges
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Cost Optimization
Intangible
benefits
Labour
Savings
Reduced HW
Overcapacity
IT and Business
alignment
Quality of work
Deferred Capital
Expenditure
(source: customer survey)
Risk Reduction
$ $
-25% installed CPU and memory
-10% overall HW / SW spending
-65% worked days by automating capacity mgmt
-350K £ / year by automating IT reporting
6-12 months optimization in procurement
-30% in unplanned outages
elimination of capacity-caused SLA penalties ! ! $ $
cost justifiable investment decisions
Avoided outages
& SLA breaches
focus on value-added tasks
greater visibility on IT operations
$ $
BMC Capacity Optimization Capacity management addresses Key IT challenges
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BMC Capacity Optimization Critical Capabilities
Provides comprehensive predictive analytics, by-exception reporting and automated notification of potential capacity issues
Provides automated chargeback reporting by Service/Tenant based on flexible cost models (e.g. fixed, allocation and utilization-based)
Provides capacity visibility for all Data Center components: physical, mainframe, virtual and cloud, databases, storage, networks and more
Manages virtually any system by means of OOTB/custom connectors (ETLs) to management tools or low-footprint direct data collection
Zero impact
Enterprise-wide
Proactive
Cost Visibility
Integrates Configuration Management tools and supports correlation with business KPIs to estimate capacity needs with expected demand
Service-oriented & Business-
Aware
Why does it matter? Capability
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BMC Capacity Optimization High-level architecture
Financial Metrics Facility Metrics Performance Metrics Business KPIs Configuration Metrics Events
Storage Data Center Facilities Physical/Virtual/Clouds Databases & Middleware Applications Networks Business Drivers
Discovery
CMDB
Automation
CLM
Capacity Manager Storage Admin IT Financial Manager Business Owner
Data Collectors
Service Manager Service Owner Operation Mgr Cloud Admin
Data Integration
Web Interface (with OOTB and customizable views)
Predictive Analytics Capacity DB Automated Reporting
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“BCO allows us to pull all the information from…
about 10 different health tools…, and it puts all
that in a database and then we can analyze that
with a view to looking at long-term trends.”
“… rather than talking in terms of megabytes or
gigabytes we talk in terms of number of
customers, or number of TV channels with active
users – that's a much more mature conversation
you can have with a business ,and that's our
ultimate goal really.”
BCO will help to impress on business managers the
importance of far-reaching capacity planning
Broadcasting Company:
visit www.bmc.com/getproactive
– Head of Capacity Mgmt
Avoided 20 major incidents
with focused capacity management
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Avoided capacity-based outages through proactive identification of
service bottlenecks
Financial Services:
visit www.bmc.com/getproactive
Deliver higher quality of service based on
business-aware capacity management for complete services
• Improved business planning and allocation of capital expenditures
• Reallocated infrastructure and people to higher value activities to better meet business needs
• Reduced time and cost to:
• Identify problematic areas
• Maintain custom portal and warehouse
• Reduced reliance on employee tribal knowledge
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Capacity Optimization
Large multinational – home, personal care and food product manufactory
Increased time to value while lowering costs
Reduced operating and capital expense
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Large BCO Customers Number of devices managed
10K
100K
50K
10K
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Component Level Capacity Management
Service Level Capacity Management
Capacity Manager
Storage Admin
Service Manager
Service Owner
IT Financial Manager
Operation Mgr
Business Level Capacity Management
Pro
cess
Mat
uri
ty
Business Owner
BMC Capacity Optimization Support the full Capacity Management process
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Questions
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Learn more at www.bmc.com
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