capacity optimisation: use what you have. buy what you need: jim waring, bmc software

Jim Waring

Capacity Optimization

Use what you have. Buy what you need.

© Copyright 11/12/2013 BMC Software, Inc 2 © Copyright 11/12/2013 BMC Software, Inc 2

Most organizations use

7-12 % Of existing server capacity

Source: Gartner


<10 % of companies develop

complete capacity plans

Source: Gartner


Reduce Cost of IT - Right-size IT resources - Avoid over-provisioning - Optimize IT resources - Increase staff productivity

Avoid Business Risk - Safely deliver services - Prevent capacity-related outages - Predict Business demand and impact on IT - Ensure service levels

Manage IT Complexity - Provide cross-domain, service-oriented visibility - Enable good-practices and processes - Align IT to Business

Support IT Innovation - Enable virtualization and cloud initiatives - Consolidate and modernize data centres - Support Decision Making with Analytics

IT Demand

IT Supply

Match supply with demand

BMC Capacity Optimization Capacity management addresses Key IT challenges


Cost Optimization

Intangible

benefits

Labour

Savings

Reduced HW

Overcapacity

IT and Business

alignment

Quality of work

Deferred Capital

Expenditure

(source: customer survey)

Risk Reduction

$ $

-25% installed CPU and memory

-10% overall HW / SW spending

-65% worked days by automating capacity mgmt

-350K £ / year by automating IT reporting

6-12 months optimization in procurement

-30% in unplanned outages

elimination of capacity-caused SLA penalties ! ! $ $

cost justifiable investment decisions

Avoided outages

& SLA breaches

focus on value-added tasks

greater visibility on IT operations

$ $

BMC Capacity Optimization Capacity management addresses Key IT challenges

© Copyright 11/12/2013 BMC Software, Inc 6

BMC Capacity Optimization Critical Capabilities

Provides comprehensive predictive analytics, by-exception reporting and automated notification of potential capacity issues

Provides automated chargeback reporting by Service/Tenant based on flexible cost models (e.g. fixed, allocation and utilization-based)

Provides capacity visibility for all Data Center components: physical, mainframe, virtual and cloud, databases, storage, networks and more

Manages virtually any system by means of OOTB/custom connectors (ETLs) to management tools or low-footprint direct data collection

Zero impact

Enterprise-wide

Proactive

Cost Visibility

Integrates Configuration Management tools and supports correlation with business KPIs to estimate capacity needs with expected demand

Service-oriented & Business-

Aware

Why does it matter? Capability


BMC Capacity Optimization High-level architecture

Financial Metrics Facility Metrics Performance Metrics Business KPIs Configuration Metrics Events

Storage Data Center Facilities Physical/Virtual/Clouds Databases & Middleware Applications Networks Business Drivers

Discovery

CMDB

Automation

CLM

Capacity Manager Storage Admin IT Financial Manager Business Owner

Data Collectors

Service Manager Service Owner Operation Mgr Cloud Admin

Data Integration

Web Interface (with OOTB and customizable views)

Predictive Analytics Capacity DB Automated Reporting


“BCO allows us to pull all the information from…

about 10 different health tools…, and it puts all

that in a database and then we can analyze that

with a view to looking at long-term trends.”

“… rather than talking in terms of megabytes or

gigabytes we talk in terms of number of

customers, or number of TV channels with active

users – that's a much more mature conversation

you can have with a business ,and that's our

ultimate goal really.”

BCO will help to impress on business managers the

importance of far-reaching capacity planning

Broadcasting Company:

visit www.bmc.com/getproactive

– Head of Capacity Mgmt

Avoided 20 major incidents

with focused capacity management


Avoided capacity-based outages through proactive identification of

service bottlenecks

Financial Services:

visit www.bmc.com/getproactive

Deliver higher quality of service based on

business-aware capacity management for complete services

• Improved business planning and allocation of capital expenditures

• Reallocated infrastructure and people to higher value activities to better meet business needs

• Reduced time and cost to:

• Identify problematic areas

• Maintain custom portal and warehouse

• Reduced reliance on employee tribal knowledge


Capacity Optimization

Large multinational – home, personal care and food product manufactory

Increased time to value while lowering costs

Reduced operating and capital expense


Large BCO Customers Number of devices managed

10K

100K

50K

10K


Component Level Capacity Management

Service Level Capacity Management

Capacity Manager

Storage Admin

Service Manager

Service Owner

IT Financial Manager

Operation Mgr

Business Level Capacity Management

Pro

cess

Mat

uri

ty

Business Owner

BMC Capacity Optimization Support the full Capacity Management process


Questions


Learn more at www.bmc.com

capacity optimisation: use what you have. buy what you need: jim waring, bmc software

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