campus computing at oswego

CAMPUS COMPUTING AT OSWEGOJoseph Moreau, Chief Technology Officer

Nicole Decker, Assistant Director – User Support

CAMPUS TECHNOLOGY SERVICES

An integrated service organization supporting:

We deliver infrastructure, applications and support services vital to the operation and mission of SUNY Oswego

• Administrative computing• Instructional computing • Network services • Technology user support and • Telecommunications

INFRASTRUCTURE

300Mbps redundant/diverse Internet connection

SUNY Oswego Intranet Email and web servers Approximately 70 other servers supporting

other departments and campus applications Telephone system Generator and battery back up for

emergencies

INTERNET ACCESS…ResNet

ResNet - campus network in the Residence Halls

Each residential room is equipped with a network jack that allows students to connect

Student machines must be up-to-date to access ResNet Latest security updates Anti-virus software Cisco Clean Access product is used for this

purpose McAfee Anti-Virus software is available to all

students at no charge

INTERNET ACCESS…WIRELESS

Wireless network access is available in most academic and public gathering spaces

Hot spots include: Penfield Library Campus Center The dining halls

Wireless network access spaces are designated by the wireless logo

COMPUTER LABS

Public computer labs are located in Penfield Library, Snygg, Mahar, and Campus Center

Many departments have specialized labs Computer labs also located in certain

residence halls – Hart, Oneida, and Scales

PRINTING

Available in all of the computer labs Students are allocated a print quota of 500

pages per semester Additional printing can be purchased

Color printing is available in specific labs Printing to the public and residential

computer lab printers is also available from the residence halls and wireless network

EMAIL

SUNY Oswego email address are provided to all students

Address format: username@oswego.edu

Required to use many of the technology services on campus

The most common means by which faculty and staff communicate with students

Forwarding service is available to students already using a different email account

MYOSWEGO myOswego is the College portal for “taking

care of business”

FOR THE CLASSROOMS…ANGEL

ANGEL is the Learning Management System used by SUNY Oswego faculty for posting classroom material online

FOR THE CLASSROOM…ATCs

Advanced Technology Classrooms (ATCs) are equipped with computers and projectors, DVD and VCRs, and document cameras

WHAT’S IN A RESIDENCE HALL ROOM?

Each room is equipped with the following: Internet access through ResNet Land line phone connections Cable Television

HELP

The Technology Support Center (help desk) assists students with technology-related questions

Students are assisted with General troubleshooting ResNet Malware

Students can reach us by: phone – 312-3456 Email - help@oswego.edu online chat - www.oswego.edu/help in person at 26 Lanigan Hall

CAMPUS EMERGENCIES

SUNY Oswego is subscribed to a service called “NY Alert” from the State Emergency Management Office (SEMO)

Students opt-in and specify how they wish to be contacted of campus emergencies

Weather related closures Other emergencies

SUNY Oswego is continuously working to improve campus safety and security

THANK YOU FOR ATTENDING!!

For More Information: Visit our web site at www.oswego.edu/cts Call us at 315-312-3456 Email us at help@oswego.edu